Morong-Falmouth

Exceptional Customer Service I recently purchased a Jetta SE at Morong and had a great experience with John. It was my first time buying a car and John was so friendly and down to I recently purchased a Jetta SE at Morong and had a great experience with John. It was my first time buying a car and John was so friendly and down to earth that it made the process much easier than I had anticipated! After I had called and talked to John, he had the car ready out front (and washed!) for me when I got there and had arranged for my trade-in to be appraised while we were doing the test drive. He was very knowledgeable about the car and was able to offer a lot of information I hadn’t read in my research before coming in. I had been to another dealership before going to Morong and I appreciated how non-salesy Johns attitude was— he was genuinely interested in providing me with what I was looking for as opposed to pushing anything on me. They worked it out so that I was able to get a monthly payment I was comfortable with. I was the most intimidated about this part of the sale beforehand, but John and the Morong staff made it as stress-free as I could have imagined. More

A pleasant enjoyable professional car buying experience We are really happy that the Audi that matched what we wanted happened to be available at Morong-Falmouth. The process was pleasant from start to fini We are really happy that the Audi that matched what we wanted happened to be available at Morong-Falmouth. The process was pleasant from start to finish. Everyone we met was helpful and professional. No rush. Josh Gammon was our sales person and we were very impressed with how he took the time to explain the Audi features available for this car. This showed us that we are working with someone who knows what he is selling. Negotiating was also painless and professional with clear communication. Even after we signed the papers, Josh took the time to explain various car functions and answer our questions. Will be happy to do business again with this dealership and with Josh. More

Great job! Evan thanks for you help with my beetle coast purchase. You made it easy! I already look forward to my next new car through you. Evan thanks for you help with my beetle coast purchase. You made it easy! I already look forward to my next new car through you. More

great job John, minimal waiting and great service I needed my new car on a moments notice and everything was arrange in the blink of an eye. great service. a special thanks to John and Mark for the I needed my new car on a moments notice and everything was arrange in the blink of an eye. great service. a special thanks to John and Mark for the years of service More

Easy, Pleasant Experience John Phillips made my car buying experience easy and pleasant. I wanted to trade my 2010 VW Bug for a new VW Bug. There was a 2017 available that John Phillips made my car buying experience easy and pleasant. I wanted to trade my 2010 VW Bug for a new VW Bug. There was a 2017 available that was just right. I picked it up the next day. John set up all the electronics and I was on my way. I have purchased my previous 3 Beetles at Morong and always have them serviced there. I highly recommend this dealership. More

A pleasant car buying experience. We had the pleasure of working with Evan to buy our 2016 Touareg. He presented factual information about the car. If he was unsure, he inquired, and f We had the pleasure of working with Evan to buy our 2016 Touareg. He presented factual information about the car. If he was unsure, he inquired, and followed up on all our questions. We appreciated that the process of buying a car was stress-free; a conversation without an aggressive sales pitch. More

Great, friendly, fast, no pressure buying experience It was excellent working with Josh, got a great deal on the cute VW Bug he found for me. I appreciate all the effort and fairness in my trade as well. It was excellent working with Josh, got a great deal on the cute VW Bug he found for me. I appreciate all the effort and fairness in my trade as well. More

Pleasant car buying experience John is friendly, patient and informative. Explained use and helped with setup of several car features. Introduced me to service team and stepped m John is friendly, patient and informative. Explained use and helped with setup of several car features. Introduced me to service team and stepped me through service schedule and process. Dealership offers several great convenience services. Ex: shuttle and pick up, and drop off services. Pleasant car buying experience! More

Evan Manocal is fantastic! If you’re looking for a car Evan is your guy! He’s incredible easy to work with, is not a pushy sales guy and is knowledgeable about the vehicles on t If you’re looking for a car Evan is your guy! He’s incredible easy to work with, is not a pushy sales guy and is knowledgeable about the vehicles on the lot. He even offers to pick your vehicle up for routine maintenance and car washes if you buy from him! More

John Phillips was great Buy a car from John Phillips. He's knowledgeable and friendly. There was no pressure, and the business manager, David Hellin, made the financing a br Buy a car from John Phillips. He's knowledgeable and friendly. There was no pressure, and the business manager, David Hellin, made the financing a breeze. No high pressure tactics for extended-warranty, etc. Overall, the people I dealt with were down to earth. The ease of the transaction restored my faith in the dealership. More