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Morong-Falmouth

Falmouth, ME

4.6
828 Reviews
At Morong Falmouth we treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (866) 951-5376.
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US Rt 1

Falmouth, ME

04105

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Showing 828 reviews

November 26, 2018

First Time Car Buyer - Made it so easy! This is the first time I bought a car and was very nervous. John Phillips and the entire Morong Falmouth staff made it so easy and clear. I feel I r More

by KaseyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2018

Tough buying decision - great sales support Purchased a new S4 but was conflicted about SUV vs. the sports car given that it's Maine. Jannie and the team were low-pressure, supportive, and info More

by somes4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jannie Matthysen
November 16, 2018

Great purchasing experience! Morong Falmouth made it possible for us to buy the used vehicle we wanted by working with us on the price and addressing all of our concerns. John wa More

by Fordgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie
November 15, 2018

Excellent Experience My experience with Morong was exceptional from start to finish. This is the second vehicle purchased at Morong and on both occasions the sales people More

by scorpian996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Good Experience Purchasing a new car can be an unpleasant experience. In this case we were pleased with our dealings with all the folks we interfaced with and particu More

by charlieg
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Treadwell
Nov 13, 2018 -

Morong-Falmouth responded

Thank you so much for to taking the time and writing us a review. Both Dan and I enjoyed working with you and hope you love your new vehicle. Ashley

November 08, 2018

Informative Call Called in to figure out the exact fuse I needed for my Jetta. Dylan was super helpful, emailing me the information and also informing me places I can More

by plaught
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Koenig
Nov 13, 2018 -

Morong-Falmouth responded

Thank you for giving us a review for our VW Service department glad you found what you where looking for and enjoyed working with Dylan. Best Regards, Business Relations Department

November 07, 2018

Great First Car Buying Experience I have been to other dealers who have rushed me into filling out paperwork and wouldn't work with me on a price- very different with this dealer. Moro More

by gbconrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Morong-Falmouth responded

Thank you so much for taking the time and giving us some feedback. We are glad you found what you where looking for and reached your payment goal. Hope you enjoy your new vehicle!

November 03, 2018

Good buying experience Buying the car was a hard decision for us, but Norma King's patience got us through. We have a lovely new car. There were some things that had to be c More

by davland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Morong-Falmouth responded

Glad you enjoyed your purchase with Norma. We hope you the comfort of your new vehicle and are happy everything worked out for you.

October 26, 2018

SCAMMERS-This dealership uses a fishing scam to lure you. This dealership uses a fishing scam to lure potential clients by posting an attractive price for a vehicle and the once you call them they will tell y More

by Gene - Portland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Treadwell
Oct 26, 2018 -

Gene - Portland responded

Apparently, this vehicle was full serviced , repairs done & sold in one morning by 10 AM. WOW you keep surprising me. Good Job

Oct 29, 2018 -

Morong-Falmouth responded

Gene, I apologize that you feel we were scamming you. With high mileage vehicles we do our diligence on making sure the vehicle gets inspection prior to posting online that the vehicle is inspected to make sure you are getting correct information. The vehicle did sell that morning when the pricing had not yet updated online which we did notify you right away. Doing our best to give you what updates available to use when they changed. We wish you the best in your vehicle search and hope you find what you are looking for.

October 24, 2018

Great buying experience. Contacted several area Mazda dealers. Morong was most knowledgable on the vehicles, offered a fair trade in, excellent price on the new CX3 and we we More

by Longtime Mazda Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person (he was great, sorry can't remember name), and Ashleys assistant Alex were also both great. Was sons first loan and was great first experience for him., Ashley Treadwell
Nov 13, 2018 -

Morong-Falmouth responded

Thank you so much for taking the time and writing a review for both myself and Dan. Glad your son's first purchase experience went great. Hope you enjoy your Mazda's feel free to reach out if you need anything . Best regards, Ashley

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