Morong-Falmouth

Happy Happy Happy What a great experience buying a new car! We did our internet research and really knew what make, model and color car we wanted to buy. We located a What a great experience buying a new car! We did our internet research and really knew what make, model and color car we wanted to buy. We located a car in Mass (2.0 S Platinum Grey convertible) and almost purchased it, sight unseen, over the phone. But with all the hassle of registering an out of state vehicle in Maine, we decided to see if one was available locally. We found the perfect car at Morong VW in Falmouth. This one was a 2.0 SE grey convertible and cost about 4K more than the other car. We talked with Matt Sowles, the general manager, who referred us to John Phillips. We explained our situation and with just a little bit of negotiation we received a much better deal than the one in Mass, so we told John we would buy this car sight unseen. Since a nor’easter was supposed to hit early the next morning, we decided we would pick the car up in an hour. Jordan Lee Bolduc, the finance manager, immediately began working on our paperwork so it would be ready when we arrived. When we get to Morong we met Ann Cote, the sales manager, (and a very nice lady) who introduced us to John. John already had the car detailed (thank you detailer) so when we arrived it was sitting there gleaming. Jordan (another nice lady) took us into her office and finished all the signings of documents in twenty minutes. John then went over a few things about the car and away we went. This car is really for my wife, since she had a grey 2008 VW convertible that she liked a lot. She is super pleased with it and is looking forward to springtime and driving with the top down. Thanks to all the people at Morong for making this such a pleasant experience. More

Great experience Andy Rogers made my car buying experience pain free. My partner worked with Andy a couple of years ago and had a great experience. I had a very specif Andy Rogers made my car buying experience pain free. My partner worked with Andy a couple of years ago and had a great experience. I had a very specific goal and decided to work exclusively with Andy to get the car I was looking for at a price I was comfortable with. Andy was very patient and thorough over several months. The Morong team were flexible and we were ultimately able to come to an agreement that was really fair. I would highly recommend Andy and Morong. It's clear they are more interested in a long term relationship with their clients than a one and done sale. That means a lot. More

Best Salesman Ever! From the time I called to test drive a car through the negotiation process and the pick up of my new vehicle, Andy Rogers was fantastic. I was so imp From the time I called to test drive a car through the negotiation process and the pick up of my new vehicle, Andy Rogers was fantastic. I was so impressed at his professionalism, knowledge and most of all his customer service skills. I have purchased many new vehicles over the years and my interactions with Andy were by far the very best! I bought my car at a really good price and Andy spent well over an hour explains all the options, etc. He also told me to come back or call him any time if I had additional questions and he was sincere about that. I’m a Morong fan for life because of Andy Rogers and have already referred 2 prospective buyers. Thank you Andy and Morong! More

New Car Acquistion Highest level of professionalism and friendliness was demonstrated throughout the entire process: from test drive, to car selection, acquisition optio Highest level of professionalism and friendliness was demonstrated throughout the entire process: from test drive, to car selection, acquisition options, paperwork completion, and final delivery. David Menapace was extremely patient and helpful as we explored leasing options, and John Phillips was the same as he explained the technological functionality available in the new vehicle. Jordan Lee Bolduc was excellent in explaining the essence of every document presented for signing. John's follow-up post delivery has been outstanding. I feel very positive about the entire experience. And, yes, I just love the car! More

Extremely positive car shopping experience. The dealership is approximately 90 miles from my home, but was well worth the drive. The discounted price for the vehicle that we bought was advertis The dealership is approximately 90 miles from my home, but was well worth the drive. The discounted price for the vehicle that we bought was advertised on the Morong Audit Website and I received a fair trade-in offer for my vehicle prior to visiting. With the exception of completing paperwork, the majority of the work associated with buying a car was completed prior to my visit. John Phillips was extremely responsive and I am satisfied with the deal and the trade. More

Audi and Morong worked well together to help us out Great experience getting out of an older Audi with some oil issues and into a new Audi Q5. The dealer did a great job working everything out with Audi Great experience getting out of an older Audi with some oil issues and into a new Audi Q5. The dealer did a great job working everything out with Audi and helping us get a great deal and the exact car we wanted! More

Great service I did not need a new car until the fall but stumbled on the make and model I wanted at Morong like new with 6000 miles. 36 hours later I drove it off I did not need a new car until the fall but stumbled on the make and model I wanted at Morong like new with 6000 miles. 36 hours later I drove it off the lot. Norma was excellent and helped me get the car to my target price with my trade. Would recommend her and the team as they were all friendly and super helpful. Especially when I returned 3 times to collect different things I forgot in my trade. More

Great experience with friendly staff I walked in browsing for a new car, and ended up driving off the lot with my new 2018 pre-owned Mazda. Norma was excellent to work with, was friendly I walked in browsing for a new car, and ended up driving off the lot with my new 2018 pre-owned Mazda. Norma was excellent to work with, was friendly and very helpful. I felt she had my best interest at heart and helped me get the best deal for the vehicle I wanted. I love my new car! Thanks Norma! More

Great experience! We have worked with Andy in the past on the purchase of vehicles from Morong Falmouth. Andy continually provides outstanding service, even long after We have worked with Andy in the past on the purchase of vehicles from Morong Falmouth. Andy continually provides outstanding service, even long after the sale is completed! We are thrilled with our most recent purchase, a new VW Tiguan! More

Friendly staff, good experience This my first time buying a new car and I have to say it was easy. Dan and the rest of the crew were very easy to work with and accommodated my needs. This my first time buying a new car and I have to say it was easy. Dan and the rest of the crew were very easy to work with and accommodated my needs. While there wasn't much choice in inventory I got a very nice car and I am very happy with it! More