Morong-Falmouth

thank you all for the amazing customer service. My sister recently bought a car from you guys and was raving about the service provided by your team. 5 Stars! recently bought a car from you guys and was raving about the service provided by your team. 5 Stars! More

I feel like my wife and I got a very fair deal on the car we purchased and Morong-Falmouth‘s representative, Andy Rogers, went above and beyond while accommodating us in our search for a vehicle. He made som we purchased and Morong-Falmouth‘s representative, Andy Rogers, went above and beyond while accommodating us in our search for a vehicle. He made some great recommendations and was never pushy at all. His follow up with us, after the purchase of the vehicle, was exemplary. More

After purchasing 4 Toyotas in 20 years we decided on a Mazda from Morong. My wife and I are incredibly pleased with the CX-5 and feel that it's a big step up from a RAV4. Vicci and everyone in Sales, Fi Mazda from Morong. My wife and I are incredibly pleased with the CX-5 and feel that it's a big step up from a RAV4. Vicci and everyone in Sales, Finance, and Service (installed a remote starter) were friendly, honest dealers, and flawlessly efficient. Thanks More

Excellent experience with Vicentiu Marcu and Morong –Falmouth! Our car shopping for a new Mazda was pleasantly stress-free and most satisfactory. Vicci is a gem! He was so helpful, knowledgeable and –Falmouth! Our car shopping for a new Mazda was pleasantly stress-free and most satisfactory. Vicci is a gem! He was so helpful, knowledgeable and low-key. From the test drives, to negotiating a fair price, to dealing with Jordan in finance and then back with Vicci helping us download the apps, pair our phones, and spending a good deal of time teaching us about the vehicle, we left feeling pleased about our purchase and the overall experience. Appreciated how the dealership took Covid-19 protocols seriously. More

Worst Customer Service for an Audi Dealership. Covid or no Covid, being asked to leave a voice mail message for service in unacceptable under any circumstances. Waiting hours for a return call with an emer no Covid, being asked to leave a voice mail message for service in unacceptable under any circumstances. Waiting hours for a return call with an emergency tire repair is just not right. More

I was at Morong earlier today to look at the new all electric Volkswagen, I can’t say enough about this car, I had seen it online but that doesn’t do it justice. I was equally impressed with the knowle electric Volkswagen, I can’t say enough about this car, I had seen it online but that doesn’t do it justice. I was equally impressed with the knowledge of the salesman we dealt with, Vicci. He seemed to know everything about this car, all of the modern features offered, (our favorite so far was the touch less computer screen that you wave your hand in front of to move from screen to screen). He explained how the battery charged and the offers associate with the environmental aspects of the car. The dealership itself seemed to have an endless lot of beautiful new as well as used luxury cars. It was very low key and inviting and Vicci was amazing, I will send my daughter there now for her next car. More

Very sketchy service! And don’t stand by their work. Brought a 2017 Audi in for routine service about two weeks ago. Car was in good shape and all electronics were working. When I got the car back the Brought a 2017 Audi in for routine service about two weeks ago. Car was in good shape and all electronics were working. When I got the car back the navigation was completely non-functional. Brought it back in today to gave them correct whatever they did to it.😬 They would not take any responsibility and wanted to charge me $2700 to fix their error. Not sure how that makes sense to anyone?!! When we asked the person at the front, they just shrugged their shoulders. Just Absolutely no interest in customer service. More

Great experience with Vicci and Morong VW! Thank you for a great deal, a quick transaction, and no runaround. Definitely one of the best car buying experiences I’ve had! a great deal, a quick transaction, and no runaround. Definitely one of the best car buying experiences I’ve had! More

Vicentiu Marci was extremely helpful and is a very kind person. I highly recommend going to see him if you are looking for a new vehicle person. I highly recommend going to see him if you are looking for a new vehicle More

Vicentiu Marcu is incredible and I can’t believe how nice a person can be. He went above and beyond what I would ever expect how of a car salesmen! Thank you so so much Vicentiu, if anyone in my family or my a person can be. He went above and beyond what I would ever expect how of a car salesmen! Thank you so so much Vicentiu, if anyone in my family or myself needs a car again we will be coming straight to you! Dan was awesome super quick and let us know everything we needed! Thank you! More