Morong-Falmouth

Had a great experience buying a car from Morong. Our salesman made it very easy and quick. Our salesman made it very easy and quick. More

We had a great experience at Morong. Sales and Finance employees were great to work with. Sales and Finance employees were great to work with. More

There's good service. ..and then there's EXCEPTIONAL service. I recently experienced the ladder at the Morong Audi Service department. I brought my car in for a rattle ..and then there's EXCEPTIONAL service. I recently experienced the ladder at the Morong Audi Service department. I brought my car in for a rattle that was coming from the moonroof area. I took one of the Techs for a road test and was fortunate enough to replicate the issue which gave the Tech the greenlight to dig-in and diagnose the problem. Long story short, due to labor and/or parts shortages my car was in their shop for almost 6 weeks. I'm all too aware of these obstacles plaguing dealerships currently as I work in the automotive industry myself, so I never complained about not having my car. Plus, they provided me with a loaner while they had my car so I literally had nothing to complain about. When the fix was completed and the bill finally came I was advised the work was not covered by warranty, BUT because they were so thankful for my patience they had gone ahead and comp'd the bill. I paid nothing. Not a penny. And I hadn't even been upset - they did this for me proactively. THIS is the kind of exceptional service that creates a customer for life. Thanks, Morong! More

Everyone there was very helpful! When showing me my car V made sure that I knew all that I needed to know about my vehicle! When showing me my car V made sure that I knew all that I needed to know about my vehicle! More

Very good experience purchasing the car. Hope to continue having a good relationship with this dealer especially if I have questions or concerns. Hope to continue having a good relationship with this dealer especially if I have questions or concerns. More

Norma, Vici, and Dan were all amazing to work with! Norma was so welcoming & accommodating, Vici was incredibly knowledgeable and personable, and Dan made the financing simple and stress free. Within 2 Norma was so welcoming & accommodating, Vici was incredibly knowledgeable and personable, and Dan made the financing simple and stress free. Within 24 hours of walking into Morong for the first time ever, we drove away in our brand new VW ATLAS!!! Would 100% recommend Morong to family, friends, and strangers alike! More

Vivi is amazing. Car shopping is neck and neck with dentistry on my “enjoyment rating” of things in life you must do as an adult. So it is no small thing to say that Car shopping is neck and neck with dentistry on my “enjoyment rating” of things in life you must do as an adult. So it is no small thing to say that Vici actually made the whole thing not only bearable, but interesting and even enjoyable. He is knowledgeable, kind, patient and takes the time to explain the details - and make things work. He is a gem, and the reason I got on board with adding “Drossel,” our new VW to the household. More

I could not be happier with my experience at Morong Falmouth and Vicentiu Marcu. He exhibited exemplary knowledge and skills to guide me through my new car experience. There is a ton of stuff and he dr Falmouth and Vicentiu Marcu. He exhibited exemplary knowledge and skills to guide me through my new car experience. There is a ton of stuff and he drilled right down to the nuts and bolts of owning the ID4. Did I say patience! Good job Vicentiu. I hope they are paying you a lot! More

Alyssa (Service Advisor) was extremely knowledgeable and very helpful. She responded to my service inquiry and my vehicle was returned in excellent condition. very helpful. She responded to my service inquiry and my vehicle was returned in excellent condition. More

Morong was a pleasure to work with. Vicci went out of his way to assist me and I couldn’t be happier with my 2018 sq5. The process was easy and I will definitely refer morong to others Vicci went out of his way to assist me and I couldn’t be happier with my 2018 sq5. The process was easy and I will definitely refer morong to others and will purchase again! More