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Moritz Kia Hurst

Hurst, TX

4.9
1,602 Reviews

110 NE Loop 820

Hurst, TX

76053

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1,602 Reviews of Moritz Kia Hurst

October 18, 2022

Everyone did an excellent job. 👏 I truly appreciate all the hard work they did so we could buy a vehicle. More

by Brendaejenkins54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Chambers, Daniel Williams
Oct 21, 2022 -

Moritz Kia Hurst responded

Thank you for leaving us this review! Jazz Kazazic General Sales 817-595-8200

October 15, 2022

Excellent customer service, friendly and efficient personnel. Consistent attention to detail. Martin S is great to work with More

by Maryfrazior88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin s
Oct 19, 2022 -

Moritz Kia Hurst responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Joby Spradley Service Director 817-595-8301

October 13, 2022

The best customer service ever! Like a family over there. They take care of you over there. More

by Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 18, 2022 -

Moritz Kia Hurst responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jazz Kazazic General Sales 817-595-8200

October 11, 2022

Dealership ok. Need to keep up with items promised at time of purchase and at least inform of progress to procure item. More

by underthebus66@g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor. Excellent
Oct 14, 2022 -

Moritz Kia Hurst responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Joby Spradley Service Director 817-595-8301

October 11, 2022

Friendly and easy to work with. Maintenance and all customer service the best. I will definitely buy my new t car from Moritz. More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 14, 2022 -

Moritz Kia Hurst responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Joby Spradley Service Director 817-595-8301

October 08, 2022

Thomas provided over the top above and beyond stellar customer service and a great communicator, an effective listener and it makes a difference when going thru these dark stressful times transportation More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Miller
Oct 12, 2022 -

Moritz Kia Hurst responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Joby Spradley Service Director 817-595-8301

October 08, 2022

Worst experience with a 5 star dealership. Scheduled warranty work for my 2021 Sorrento and has been sitting there for 2 weeks. Rachel never contacted me regarding status on my vehicle unles More

by april.ericksen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel
Oct 11, 2022 -

Moritz Kia Hurst responded

April, it seems as if we fell short of our standards during your visit and I would like to do what I can to remedy the situation. Please reach out to me so we may begin to move forward in a positive direction. Joby Spradley Service Director 817-595-8301

October 08, 2022

Thomas the service writer was honest And kept me updated on status of Kia Soul I will be back for future service. More

by richardamorgan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas in service
Oct 12, 2022 -

Moritz Kia Hurst responded

I truly appreciate you taking the time to write about your experience at our service department! Joby Spradley Service Director 817-595-8301

October 08, 2022

I appreciate all the care about our new automobile from the greeter to the sales and the lady Rachel she was very helpful she explained very well about our kia but we had to hold off until we get tha mone More

by debhamblin0209
Recommend Dealer
Yes
Employees Worked With
Racheal
Oct 12, 2022 -

Moritz Kia Hurst responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Jazz Kazazic General Sales 817-595-8200

October 07, 2022

Everything done as promised on time Service Writer Racheal was excellent actually done earlier than promised More

by jonocy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael
Oct 12, 2022 -

Moritz Kia Hurst responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Joby Spradley Service Director 817-595-8301

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