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Moritz Kia Hurst

Hurst, TX

4.9
1,601 Reviews

110 NE Loop 820

Hurst, TX

76053

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1,601 Reviews of Moritz Kia Hurst

December 23, 2022

Very knowledgeable, keep you informed, no pressure with any repairs needed. Don’t do any repairs until they speak with you first, They’re budget friendly with offers of discounts and more. More

by Mrs.Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff
Dec 29, 2022 -

Moritz Kia Hurst responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Moritz Kia of Hurst. If there is anything more that I can do, please come back and see me again. Take care! Joby Spradley Service Director 817-595-8301

December 21, 2022

They are always friendly, courteous, helpful and informative whenever I bring my car in.Martin Souvannakane was especially helpful. More

by sparrow.payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Souvannakane
Dec 27, 2022 -

Moritz Kia Hurst responded

Sparrow, thank you for sharing this great feedback with us. I feel our service department is what makes Moritz Kia of Hurst special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Joby Spradley Service Director 817-595-8301

December 17, 2022

Very professional and clean waiting area. David was phenomenal. The wait was around 45 minutes very acceptable More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in the Service Center 5 Stars, Amir Rafiq, Kederick Bettie, Matt Ducote, Kirk Potter
Dec 21, 2022 -

Moritz Kia Hurst responded

CJ, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Joby Spradley Service Director 817-595-8301

December 16, 2022

Very nice people and service very thoughtful and caring would use them anytime I could More

by Rogerltate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
Dec 21, 2022 -

Moritz Kia Hurst responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Joby Spradley Service Director 817-595-8301

December 16, 2022

I have been going to this KIA service location since 2010. I have never had a bad experience and I like seeing people who have worked there forever. I am as comfortable as I would be at home. I have More

by bkworm_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The part time silver haired gentleman in service and the new younger man who handled me yesterday
Dec 21, 2022 -

Moritz Kia Hurst responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Joby Spradley Service Director 817-595-8301

December 15, 2022

Great service department to work with. Courteous and knowledgeable not to mention always a pleasure to More

by fjasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rachel
Dec 20, 2022 -

Moritz Kia Hurst responded

I truly appreciate you taking the time to write about your experience at our service department. I want to provide all of our customers with quick and efficient vehicle maintenance, and I am thrilled to hear that you feel you had such a wonderful experience with our entire team. I am happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Joby Spradley Service Director 817-595-8301

Dec 21, 2022 -

fjasso responded

Thank you for the kind response. May you all have a blessed Christmas and a wonderful New Year. Felipe Jasso

December 13, 2022

Everyone was very nice. I worked mostly with Rachel Nunley & she was fantastic & worked to meet my needs & budget. More

by melissa_evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Nunley
Dec 16, 2022 -

Moritz Kia Hurst responded

Melissa, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jazz Kazazic General Sales 817-595-8200

December 11, 2022

It was a good experience. I would highly recommend Moritz Kia, Hearst Texas. The job was done problems corrected in a minimal amount of time. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joby Spradley Nick Fritz
Dec 14, 2022 -

Moritz Kia Hurst responded

Jose, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Joby Spradley Service Director 817-595-8301

December 07, 2022

The service department technicians are always helpful courteous prompt, and informative. Pleasure to do business with. More

by fjasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Rachel
Dec 12, 2022 -

Moritz Kia Hurst responded

Thank you so much for your excellent input! I am very proud of our service technicians and I hope to pass along your great experience to all of our customers. Joby Spradley Service Director 817-595-8301

December 04, 2022

We had a great experience at Moritz Kia! Ceferino was great to work with. He was honest with the expected time frame for delivery and updated us as much as possible. Delivery day was much qu More

by drlewis20@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Williams, Cef Zambrano
Dec 07, 2022 -

Moritz Kia Hurst responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Jazz Kazazic General Sales 817-595-8200

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