Moritz Kia Hurst
Hurst, TX
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1,620 Reviews of Moritz Kia Hurst
Make sure you check your final final contract for unagreed to "ADDED FEES", our problem as human beings is that we are too trusting so when we come across seemingly straight shooters we fall prey to unagreed to "ADDED FEES", our problem as human beings is that we are too trusting so when we come across seemingly straight shooters we fall prey to their cons. They are out for only one thing. Take all they can from you! It's hidden so well in the pre sales agreement, or it doesn't show up on the fancy desk size flat panel "sign here" "sign here" now "sign here" process. But then it's evident when you get home and really have time to peruse the contract.. an extra $650 for a bogus Acquisition Fee tacked on. Yeah Yeah they'll say we reserve the right to... blah blah blah.. but in their heart of hearts they know they pulled one over on you. The only good thing is that we came from a distance away and will never have to see their cheating false smiles while getting the car serviced. This update negates the previous praises in the comment that started with... "Responsive to initial and follow questions for a breakdown of their best Out The Door Price" Overall a big fat ZERO for transparency!!! Buyer Beware!! More
Responsive to initial and follow questions for a breakdown of their best Out The Door Price. No overloading of Add-on's. Customer service centric, honest, transparent and patient in the face of many breakdown of their best Out The Door Price. No overloading of Add-on's. Customer service centric, honest, transparent and patient in the face of many questions. Drove over an hour from home to make a deal for my daughter and they didn't disappoint. In the Top 5 of my car buying experiences in the last 30 years. More
The dealership provided excellent customer service and has been responsive to all my questions. I made a great decision when I chose my 2025 Telluride Prestige! has been responsive to all my questions. I made a great decision when I chose my 2025 Telluride Prestige! More
Steve Potter was my sales representative and he was fantastic my wife had a lot of questions and he answered them all while being very polite and respectful to her. We love the Telluride. And after the fantastic my wife had a lot of questions and he answered them all while being very polite and respectful to her. We love the Telluride. And after the sale Steve has been extremely helpful with a few more questions. More
Great service Eric was very helpful and explained everything very well my dad even understood at his old age everything very well my dad even understood at his old age More
My car was sent in for service due to a recall on a part of the engine which directly affected me because my car wouldn’t work due to this issue. My car was sent to the service center on August 28th and I d of the engine which directly affected me because my car wouldn’t work due to this issue. My car was sent to the service center on August 28th and I didn’t receive it back until October 29th. No communication was shared until about 1-2 weeks before the car was returned though myself and the management of my dealership constantly checked for updates we kept getting told to wait 2 weeks. I only received updates because I finally reached someone who cared and followed up as promised. 2 months without the car I pay for is completely unreasonable and I’m very disappointed with the service I received especially knowing other Lia owners who got the same issue fixed within days. More
Scott Maywald was my service advisor, good communication, explained the process, work was completed on time as Scott suggested. Scott is an Asset to your company. explained the process, work was completed on time as Scott suggested. Scott is an Asset to your company. More