Moritz Kia Hurst

Great expierence Explained things, knew what he was talking about. Asked me what I was looking for in a car and gave me options and choices. Never felt rushed or pre Explained things, knew what he was talking about. Asked me what I was looking for in a car and gave me options and choices. Never felt rushed or pressured and I bought my Soul Friday about closing time. I would definitely would highly recommend Byron. More

Would not honor quote and price in writing Quoted price by Kia finance and Vincent at Moritz as "out the door price" to purchase my leased Optima. Price was even in writing as "includes all sal Quoted price by Kia finance and Vincent at Moritz as "out the door price" to purchase my leased Optima. Price was even in writing as "includes all sales taxes". Had $350 in optiinal service done at Moritz 2days prior to sale because my son was taking car to San Antonio. Went to dealership and they handed me a contract for 2K over quoted price. They said price didnt include tax or $700 inspection fee! Didnt ask for manager but he came out anyway and we felt treated like criminals. Would never have put the $350 optional service in car for this. Will be turning car in. Can I give zero stars? KIA headquarters customer care unresponsive and impotent. District manager never called. More

He knew the answer to every question! Chris Perry was so patient and knowledgable answering all my questions about the new Niro I purchased, and there were many. I feel so GOOD about my bu Chris Perry was so patient and knowledgable answering all my questions about the new Niro I purchased, and there were many. I feel so GOOD about my buying experience! I got a great deal. Chris and Troy were fair and honest. It can be intimidating for a woman to go into an all male dealership, but Chris put me at ease within a few minutes of our test drive. And, he walked me through all the features (which are a lot) of my new car post-purchase until I understood them all. Everything I was promised was delivered. Everything! I would most definitely recommend Chris, because he was truly interested in my needs, not the dealerships or even his own. More

A great experience all around! We bought a 2017 Kia Sorento last week at Moritz Kia Hurst and the experience couldn't have been better! We had been in touch with Garry Johnson prio We bought a 2017 Kia Sorento last week at Moritz Kia Hurst and the experience couldn't have been better! We had been in touch with Garry Johnson prior to coming to the dealership (all the way from Waco!). He hadn't arrived for the day yet when we came to the dealership to purchase the Sorento that we liked, so David Boldak invited us in, brought around the vehicle, showed it to us, and took it on a test drive with us while we waited for Garry. When we came back, Garry had arrived and we finished the deal with him. He did everything in his power to make sure that we were as close to the price point we wanted as we could get! After the deal was made, we headed into finance with Amir Rafiq and he was able to get us a great deal on financing too! All around, this was the easiest car buying experience we have ever had, all thanks to Garry, David, and Amir! Thanks, guys! More

Never Again Won't reimburse for first oil change as stated on website. Over four months now, and no check. Buyer beware. Get it in writing.Wouldn't recommend this Won't reimburse for first oil change as stated on website. Over four months now, and no check. Buyer beware. Get it in writing.Wouldn't recommend this dealer. More

Best experience by far! We went through many car dealerships and always left fatigued and confused by the ambiguous atmosphere of car buying process until we met Douglas Murp We went through many car dealerships and always left fatigued and confused by the ambiguous atmosphere of car buying process until we met Douglas Murphy at Hurst Moritz Kia. Douglas was very patient with our loaded questions and tried his best to come back with crisp and clear answers. Thanks to this great guy, we finally left with a fabulous Kia Sedona that we were looking for. Thanks Douglas! More

GREATEST SALES PERSON EVER MET I RECENTLY PURCHASED A VEHICLE AT THIS LOCATION AT FIRST I WALKED IN CONFUSED AND UNSURE ABOUT GETTING A VEHICLE BUT JUAN CAME UP TO ME AND MY WIFE AN I RECENTLY PURCHASED A VEHICLE AT THIS LOCATION AT FIRST I WALKED IN CONFUSED AND UNSURE ABOUT GETTING A VEHICLE BUT JUAN CAME UP TO ME AND MY WIFE AND TALKED TO US GREETED US WELL SHOWED US AROUND TREATED US VERY WELL AT NO MOMENT WAS HE PUSHY HE ANSWERED EVERY QUESTION OR CONCERN WE HAD AND MOST OF ALL WE WERE ABLE TO PURCHASE OUR DREAM VEHICLE AND ITS ALL THANKS TO JUAN!!!! ANY ONE PLANNING ON PURCHASING A VEHICLE THIS THE PLACE AND THIS IS THE GUY TO GO TO. THANKS JUAN More

A very good experience!!! I just drove away from the dealership in my new car with a big smile on my face!!! Douglas Murphy , my sales consultant was the best!!! He was very he I just drove away from the dealership in my new car with a big smile on my face!!! Douglas Murphy , my sales consultant was the best!!! He was very helpful, professional and took the time to hear what I wanted and needed in a car, and boy did he deliver. I was not looking forward to the prospect of getting a new car, but because of Douglas it was pain free and actually fun! Everyone I met was friendly and nice. Ritchie the manager and Charwick the finance manager were very nice, and helpful as well. So a big shout out to Douglas Murphy for all the time you spent with me, and helping me to get my beautiful Kia Sportage. Thank you , and I will recommend your dealership very highly. Suzanne More

Above and beyond!!! I cannot begin to thank this dealership enough for their professionalism, integrity, and dedication! From the moment I walked into the door, until the I cannot begin to thank this dealership enough for their professionalism, integrity, and dedication! From the moment I walked into the door, until the moment I drove away, I could not have asked for a better experience. I purchased a preowned Kia optima from Moritz Kia in Hurst from Doug Murphy. Doug was very knowledgable about the cars features and options and educated me so that I could pick the perfect car for my situation. The staff truly goes above and beyond to make customer feel welcomed, comfortable and appreciated. Doug was with me every step of the way and the finance department really worked hard to get me the lowest interest rate available. After purchasing the car I noticed a small gouge in one of my tires. Doug told me to bring the car back up, and he ordered and replaced the custom sized tire free of charge. He then took it to a local shop to have it aligned, washed my car for the second time, and filled up my tank. This was my first experience with a dealership but I was astounded with Doug and the rest of his team. I have already pointed two coworkers to this dealership and will surely go with them the next time I need a car. Thank you so much Doug and Moritz Kia in Hurst for the tremendous effort you put forth! More

Great dealership experience I've had! Juan went above and beyond my expectations, he was enthusiastic about helping me he didn't rush to get me into a vehicle also he was willing to pull u Juan went above and beyond my expectations, he was enthusiastic about helping me he didn't rush to get me into a vehicle also he was willing to pull up cars instead of having walk behind; him like most dealers do. Very good honest service by his part! More