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Moritz Kia Fort Worth

Fort Worth, TX

4.9
1,450 Reviews
Call Dealership (817) 560-6030
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8501 West Freeway

Fort Worth, TX

76116

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1,450 Reviews of Moritz Kia Fort Worth

March 13, 2023

Customers need to be informed that certain jobs that are being requested will take 10-12 business days before they can even begin to look at vehicle. Most customers can't be without their vehicle that long More

by thilton2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristain Arbaiza
Report | Print
Mar 16, 2023 -

Moritz Kia Fort Worth responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Moritz Kia Fort Worth Team

March 12, 2023

The service started on time an was completed in about an hour. The waiting room was pleasant with complementary WiFi and power connections. More

by Guarana53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dinh, Maurice Curley
Report | Print
Mar 15, 2023 -

Moritz Kia Fort Worth responded

Guarana, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Moritz Kia Fort Worth Team

March 11, 2023

Carlos Sanchez was our salesman He was the best. Friendly, helpful, knowledgeable, and accommodating! We would definitely go see him again to purchase another vehicle More

by Shannonbecerra7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
Report | Print
Mar 15, 2023 -

Moritz Kia Fort Worth responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Carlos's efforts have made the difference in your vehicle-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Moritz Kia Fort Worth Team

March 09, 2023

They allowed us to use outside financing, and Mario has been great with coming up with solution to an issue we encountered. More

by J Fletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Hazell
Report | Print
Mar 14, 2023 -

Moritz Kia Fort Worth responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Moritz Kia Fort Worth Team

March 09, 2023

Everything was good. Why does it have to be 15. That’s Annoying !!!!!!!that is crazy More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Mar 14, 2023 -

Moritz Kia Fort Worth responded

Linda, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Moritz Kia Fort Worth Team

March 04, 2023

Pleasant and knowledgeable. Patient with us, not pushy. Great follow up afterwards. We did buy a new vehicle. More

by TRide Fun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Martinez
Report | Print
Mar 08, 2023 -

Moritz Kia Fort Worth responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Moritz Kia Fort Worth Team

February 28, 2023

They got my car done faster than what they said they were going to. Thanks Moritz! More

by ldf63
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Dinh
Report | Print
Mar 03, 2023 -

Moritz Kia Fort Worth responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Moritz Kia Fort Worth Team

February 27, 2023

Very easy to make a service appointment. Also received fast and efficient service on my vehicle. More

by gracious0702
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Arbaiza, RicK Spell
Report | Print
Mar 02, 2023 -

Moritz Kia Fort Worth responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Moritz Kia Fort Worth Team

February 23, 2023

Fast, easy, Pierre, my salesman was beyond excellent! Highly recommend them to anyone in the market for a Kia!! You won’t be disappointed! More

by Wanda B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Dieudonne
Report | Print
Feb 28, 2023 -

Moritz Kia Fort Worth responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Moritz Kia Fort Worth Team

February 23, 2023

Sales process went smooth and service has my car in and out in a timely manner. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Draper, Scott Avant, Raysen Powell
Report | Print
Feb 28, 2023 -

Moritz Kia Fort Worth responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Moritz Kia Fort Worth Team

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