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Moritz Kia Fort Worth

Fort Worth, TX

4.9
1,450 Reviews
Call Dealership (817) 560-6030
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8501 West Freeway

Fort Worth, TX

76116

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1,450 Reviews of Moritz Kia Fort Worth

November 18, 2023

Terrible service, took them over a month weeks to diagnose my car's issue even though I told them exactly what it was day 1. More

by nolahusker79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael in service
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Nov 21, 2023 -

Moritz Kia Fort Worth responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Moritz Kia Fort Worth Team

November 16, 2023

I was very pleased with the sales consultant and the finance department. The staff was courteous and very helpful in the purchase of the car. More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augustine La Corte
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Nov 20, 2023 -

Moritz Kia Fort Worth responded

Nancy, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Moritz Kia Fort Worth Team

November 15, 2023

Excellent professionalism, welcoming attitude. As a woman shopping alone for a vehicle, one must be wary. I felt I was heard and we’ll assisted. More

by DPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Avant, Javier Ahmad
Report | Print
Nov 16, 2023 -

Moritz Kia Fort Worth responded

Thanks for taking the time to leave us this awesome review! At Moritz Kia Fort Worth, we take guest feedback seriously and are proud to see that you drove away happy in your new car. We will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Moritz Kia Fort Worth Team

November 15, 2023

Takes customer care and service to a whole new level. Because of Christian in the service department we will be life long customers!!! More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian-Service Department
Report | Print
Nov 16, 2023 -

Moritz Kia Fort Worth responded

Thank you for providing us with feedback regarding your recent visit, Kathleen! Our team works hard to keep our customers coming back to Moritz Kia Fort Worth and it’s great to hear of your continued business. Christian is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for your loyalty to our dealership. We look forward to seeing you again soon! Sincerely, The Moritz Kia Fort Worth Team

November 14, 2023

Customer service was excellent, always going above and beyond to help out with any other issues. More

by Lisasuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony De Varona
Report | Print
Nov 15, 2023 -

Moritz Kia Fort Worth responded

Lisa, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Moritz Kia Fort Worth Team

November 13, 2023

Recently took my Kia RioLX in for its second oil change. Great experience again, first with purchasing the vehicle from their new car lot and eith the first oil change. Thanks again Moritz. 🙂 More

by chrmarcia123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
Report | Print
Nov 15, 2023 -

Moritz Kia Fort Worth responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your Kia Rio LX is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Moritz Kia Fort Worth Team

Nov 15, 2023 -

chrmarcia123 responded

You're very welcome and thank you for responding and thank you for your great service Moritz Kia Fort Worth Team. Sincerely, Marcia Chrane

November 09, 2023

I'm impressed with the car selection and Tony's help, knowledge, and honesty. 200% Recommended also Spanish-speaking, outstanding job to all of you in Moritz Kia Ft. Worth More

by Jorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony De Varona
Report | Print
Nov 09, 2023 -

Moritz Kia Fort Worth responded

Thank you so much for taking the time to share your feedback with us, Jorge! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Moritz Kia Fort Worth Team

November 08, 2023

Fast, efficient, friendly service. Clint is an awesome person. Always looks to provide 5 star service! More

by Mrsrobynwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton in Service
Report | Print
Nov 09, 2023 -

Moritz Kia Fort Worth responded

We cannot thank you enough for this glowing review of Clint and our service center, Robyn! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Moritz Kia Fort Worth Team

November 03, 2023

The dealership had good car selection and competitive pricing. Andrew Morris, salesman, was great to work with. He is very knowledgeable, understood what I was looking for, my restraints, not pushy and g More

by steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Morris - 5 STAR (Sales Dept.)
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Nov 07, 2023 -

Moritz Kia Fort Worth responded

Steve, thank you for reviewing your time spent at Moritz Kia Fort Worth. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Andrew is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Moritz Kia Fort Worth Team

November 03, 2023

Quick process, got approved for financing, was in and out of the dealership in under 2 hours. Didn't try to sell me on anything I didn't need. More

by ArnoldG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Dieudonne
Report | Print
Nov 07, 2023 -

Moritz Kia Fort Worth responded

Arnold, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Moritz Kia Fort Worth Team

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