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Moritz Kia Fort Worth

Fort Worth, TX

4.9
1,409 Reviews

8501 West Freeway

Fort Worth, TX

76116

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1,409 Reviews of Moritz Kia Fort Worth

March 24, 2018

Kip Kip Hooray! I bought a car today! Excellent service, family oriented, genuine care, honest communication, and good people are the top 5 words to describe my first experience with purch More

by Ashley poe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cox, Kip Culberson
March 15, 2018

Not pleased The sales part of this dealership is fantastic. My only complaint would be that they did not have the color car I wanted and I felt pressured to buy t More

by Amberjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna , Kyle Macdonald, Frank Juarez
Mar 15, 2018 -

Moritz Kia Fort Worth responded

Ma'am, We're truly sorry this was your experience. We'd like to get this taken care of for you. Can you please touch base with our Service Manager Frank Juarez. You can email him frank.juarez@moritzmail.com or via phone at 817.560.6051. Sincerely, Moritz Kia Fort Worth

February 27, 2018

T hey disrespected me I am a senior man who came 4 years ago from the East and bought a Soul from Maurice, an outstanding dealer. Now I wanted to trade it in for a Sportage More

by Moritzxxxx
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurice and an absurd insulting finance person
February 01, 2018

Overall I rate them 5 stars . The manager I dealt with was Rosco. He was wonderful . He really put forth genuine effort . To get me the car I wanted.. from now on I will dal More

by olladywho.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Korngut
Feb 16, 2018 -

Moritz Kia Fort Worth responded

Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Roscoe. Please let us know if we can ever help you in the future. Regards, The Moritz Kia Fort Worth Team.

December 18, 2017

Can't figure out how to get faster I have purchased 4 cars here. I doubt I will do another Kia based on service. Why does Moritz expect people to take vacation off work for an oil chang More

by TRACY WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Macdonald
Feb 16, 2018 -

Moritz Kia Fort Worth responded

Tracy, we sincerely apologize for the experience that you had at our dealership. Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Moritz Kia Fort Worth Team.

December 15, 2017

Felt like Family Worked with Scott Walters. He’s a great person and I can’t forget about Mr. Mike in finance he was awesome. Moritz really made me feel welcomed. Thank More

by Ancar0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Walters
Feb 16, 2018 -

Moritz Kia Fort Worth responded

Thank you for taking the time to write this review. We are pleased to hear that Scott was able to provide an efficient and overall positive experience! Regards, The Moritz Kia Fort Worth Team.

September 18, 2017

LOVE MY NEW KIA SOUL!!!!!!!!!!!!!! EVERYONE FROM OUR SALESMAN, JOSH STIXRUD WHOM I HIGHLY RECOMEND, TO THE REST OF THE STAFF WAS AWESOME! GO HUNT UP JOSH,. TEST DRIVE ONE OF KIAS GREAT More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSH STIXRUD
Sep 18, 2017 -

Moritz Kia Fort Worth responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Moritz Kia Fort Worth Team

August 25, 2017

Happy, wonderful, & grateful! Scott Walters was helpful & mindful of my concerns & needs to buy a car. I haven't bought a car & years. And he made the task as easy as could be. It More

by ShirleyRbrown.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Walters, Mike Kennedy
Sep 18, 2017 -

Moritz Kia Fort Worth responded

Shirley, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Moritz Kia Fort Worth Team

August 07, 2017

Dishonest Brokers Not trustworthy people. What we agreed to was that I would begin to make payments in September. They told the bank, July. When I brought this to their More

by pjcornell
Customer Service
Recommend Dealer
No
Employees Worked With
Patrick Mabe
Sep 18, 2017 -

Moritz Kia Fort Worth responded

We are sorry to hear about the experience that you had at our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Regards, Moritz Kia Fort Worth Team

July 31, 2017

OUTSTANDING service MIKE ALEXANDER early today me and my hubby visited your KIA MORITZ of FORT WORTH and we are pleased to let y'all know that we were greeted ASAP with your friendly Em More

by FaridaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike alexander,gwen damato
Aug 01, 2017 -

Moritz Kia Fort Worth responded

Thank you for your great review, Farida! Congratulations on your Kia Sportage. We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Moritz Kia Fort Worth Team

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