Moritz Kia Fort Worth

Car service We brought my car in at 8 and they said it would be ready in a couple of hours. It wasn’t ready when we return at 10:30. Had even started the oil ch We brought my car in at 8 and they said it would be ready in a couple of hours. It wasn’t ready when we return at 10:30. Had even started the oil change. Car wasn’t ready till after 11:30. This caused my husband to be late for a previous scheduled appointment More

Poor Service Like you would expect with any dealership, you visit the service for one thing, and you beat a laundry list of “recommended” services from the technic Like you would expect with any dealership, you visit the service for one thing, and you beat a laundry list of “recommended” services from the technician. However, I prefer to keep my vehicle in tip top shape, and usually take their recommendations. Tire Inspection by this dealership gave a recommendation to replace the front tires due to uneven tread wear... they stated the rear did not need replacing. After leaving the dealership, I went for a car wash, where the car wash person pointed out two blatantly obvious nails in my tire. How could this be missed by the technician. After a more careful inspection, a rear tire ALSO had a nail in it and BOTH rear tires were completely worn on the inner tread, despite being told the rear tires were fine. This dealership put my life and my families lives at risk be failing to be thorough. More

Quick, thorough, & efficient I took my new soul in for its first service. I chose to skip the included car was due to the rain that day. I was in & out in under an hour! Very nice I took my new soul in for its first service. I chose to skip the included car was due to the rain that day. I was in & out in under an hour! Very nice waiting area. Very tech friendly & comfy chairs. Moritz has great service at both moritz locations I go to. The Kia & ram service departments are top notch in my book More

Purchase of a Kia The sales rep Carlos was confident that I would be approved. I ‘m happy with my new Kia Soul. Fast and Quick. Very professional Service The sales rep Carlos was confident that I would be approved. I ‘m happy with my new Kia Soul. Fast and Quick. Very professional Service More

Excellent Customer Service Since the first day of arriving Michael has been a great help. I'm in love with my new vehicle and I will recommend this dealership to friends and fam Since the first day of arriving Michael has been a great help. I'm in love with my new vehicle and I will recommend this dealership to friends and family. Thank you for the wonderful service! More

Great and friendly staff! Roscoe did a wonderful job getting creative to get us what we needed. Ultimately, after some work, he was able to get us in the right vehicle, even af Roscoe did a wonderful job getting creative to get us what we needed. Ultimately, after some work, he was able to get us in the right vehicle, even after we had an unsucccesful visit prior. Very greatful! More

Outstanding service My husband and I had looked at a car online, we went in thinking it would take a long time to look at the car but it only took minutes! Even with no a My husband and I had looked at a car online, we went in thinking it would take a long time to look at the car but it only took minutes! Even with no appointment! We were able to test drive the car we wanted and the salesmen we had actually answered our direct questions about the car. So no "yes you could upgrade" "the miles on the car, huh let me look it up " we person who helped us actually knew everything about the car! We enjoyed our experience so much we actually bought the car! The salesmen explained how much we needed to cover taxes and title fees which helped us plan out our budget! And buying the car and doing all the paper work plus the test drive took no more than an hour! More

Best dealer ever Very very beautiful human being, she was honest so sweet , everything about her was awesome, she was fast u could tell she knew what she was doing, sh Very very beautiful human being, she was honest so sweet , everything about her was awesome, she was fast u could tell she knew what she was doing, she is awesome got us jus what we needed for my mother, can’t wait to go see her again to get my car thank you so much miss Avalos😘😘 More

Awesome job He did awesome job to getting car I need and very hopefully person and got me a great deal on my car and I like my car He did awesome job to getting car I need and very hopefully person and got me a great deal on my car and I like my car More

Kimberly Jones It was good for the most part. I came with my child but my brother and his wife helped me on the phone. They did not really like that cause the first It was good for the most part. I came with my child but my brother and his wife helped me on the phone. They did not really like that cause the first deal was really bad for me. And they was not gonna take my trade in. More