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Moritz Kia Alliance

Fort Worth, TX

4.9
2,193 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,193 Reviews of Moritz Kia Alliance

June 10, 2022

Service was fast, professional & honest. Paul E greeted me with a smile & kept me informed of service all the way. Waiting room was clean. Service was quicker than expected. I can’t say en More

by donbarbourcindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Egerton
Jun 15, 2022 -

Moritz Kia Alliance responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Paul was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, The Moritz Kia Alliance Team

June 08, 2022

No haggle pricing, very smooth experience besides the industry standard wait times on new vehicles. But mot the dealers fault. More

by jainy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arshad Shekha, Joseph Bethel
Jun 13, 2022 -

Moritz Kia Alliance responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team

June 08, 2022

Crew were very friendly and professional got me in and out quickly. I would recommend this dealers service dept to anyone needing repairs or service for their Kia. More

by Gary_crisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Jun 13, 2022 -

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

June 08, 2022

I needed to wait for the service to be complete due to the driving distance, so I took my work computer along anticipating a long wait. I had barely gotten my computer booted when they called my name sayi More

by Jamesmasseymontgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Brian Lucas, Steve Van Cleave
Jun 13, 2022 -

Moritz Kia Alliance responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Kia Alliance Team

June 07, 2022

Everyone there was very nice and understanding. They explained in detail for things that I didn’t understand More

by minerdrop11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arshad Shekha, Christian Carrillo
Jun 10, 2022 -

Moritz Kia Alliance responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Kia Alliance Team

June 07, 2022

Brian Lucas did an excellent job with my recent service appointment. I always received excellent service by the Moritz KIA Alliance service team. I continue to refer this team to everyone driving a KiA. More

by bcrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Jun 10, 2022 -

Moritz Kia Alliance responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, The Moritz Kia Alliance Team

June 06, 2022

Justin & Johnny were great! ! Thank you guys!! We love our new Sorento! Qorth the drive!! More

by Jerrcare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny wilhoit, Justin Spaethe
Jun 09, 2022 -

Moritz Kia Alliance responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Best, The Moritz Kia Alliance Team

June 05, 2022

Great customer service- great communication as my car was being serviced. Taylor went above and beyond to ensure my issues were covered with my extended warranty- thank you More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor- service
Jun 05, 2022 -

Greg responded

Thank you Taylor and Moritz Kia Alliance

June 04, 2022

Fast friendly fair and quality service I drive 30 miles out of my way to this particular dealership. More

by calvinnking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Brian Lucas, Steve Van Cleave
Jun 08, 2022 -

Moritz Kia Alliance responded

Thank you so much for taking the time to write such great feedback. Best, The Moritz Kia Alliance Team

June 03, 2022

Brian in service was so pleasant. Felt great leaving knowing he was there to make my experience pleasant. Thank you Brian! Keep it up!! More

by jenniferlersch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Jun 08, 2022 -

Moritz Kia Alliance responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Kia Alliance Team

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