
Moritz Kia Alliance
Fort Worth, TX
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2,192 Reviews of Moritz Kia Alliance
I really want to give a 0 star to this dealership. I reserved a vehicle 13 months ago as they were offering vehicle on MSRP without crazy markups but I am still waiting with no updates in sight for mo I reserved a vehicle 13 months ago as they were offering vehicle on MSRP without crazy markups but I am still waiting with no updates in sight for more than an year. They came back multiple time asking to change year/trim/color and put me again on waitlist. I can bet, they could be selling vehicles to other customers who is willing to pay markup and making us wait forever. More
5-Star in EVERY regard - appt scheduling is super easy; someone always answers the phone; always greeted in service bay immediately; always get a car wash, waiting area is clean, roomy, snack area, free co someone always answers the phone; always greeted in service bay immediately; always get a car wash, waiting area is clean, roomy, snack area, free coffee/tea,, computer set-up, TV, etc. Customers receive a text when ready for checkout & the checkout staff is friendly & knowledgable. Customer is escorted to their car & is asked if any more questions. People are kind & considerate throughout process AND pricing is reasonable & competitive. Moritz Kia makes it a priority to keep customers advised of service progress and to keep wait times to an absolute minimum. I just wish Moritz Kia location was closer to my Decatur home, but the drive is worth it! More
I am grateful for the experience that I have each time I need service at Moritz Kia Alliance. First of all, I am always welcomed like family. They have friendly people there to make a great first impression need service at Moritz Kia Alliance. First of all, I am always welcomed like family. They have friendly people there to make a great first impression. Secondly, they will inform you on price of a particular service that you are looking for. Lastly, they have a waiting room that is very clean. I have always had a pleasant experience and I know that I got the best possible outcome of any service rendered on my vehicle. They have integrity, reliability and experience that have my trust! I know that they have tremendous knowledge of the automotive industry from selling a car to performing an oil change. They discuss this knowledge with confidence especially on recommendations for future services. I appreciate that I am valued as a person. I will continue doing business with this well-ran organization indefinitely! More
Awesome service and performed by even better people. Never had an issue with any service or part. Easy scheduling. Meets all of your needs! Never had an issue with any service or part. Easy scheduling. Meets all of your needs! More
Very helpful , knowledgeable and prompt attention to us. Our experience was extremely nice. Andy , who was our salesperson, was very knowledgeable of the vehicles they have. He listened to our needs and gui Our experience was extremely nice. Andy , who was our salesperson, was very knowledgeable of the vehicles they have. He listened to our needs and guided us to a very good vehicle. I highly recommend Morris Kia and Andy for a new vehicle More