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Moritz Kia Alliance

Fort Worth, TX

4.9
2,192 Reviews
Call Dealership (817) 482-8030
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11210 North Freeway

Fort Worth, TX

76177

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2,192 Reviews of Moritz Kia Alliance

January 18, 2023

My service provider Mr Kyle was absolutely awesome… kept me advised of the entire process, was very professional, and respectful. Great job Mr Kyle… great experience at Alliance KIA. More

by Nvargas1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Kyle
Report | Print
Jan 23, 2023 -

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

January 17, 2023

They were able to get my car in promptly. When they needed more time to assess, they were able to put me in a loaner car. Also, the advisor I dealt with was very professional. The waiting are More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Egerton
Report | Print
Jan 20, 2023 -

Moritz Kia Alliance responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Moritz Kia Alliance Team

January 17, 2023

We were very pleased to work with Andy. He is knowledgeable and mannerly. He listened to our wants and found us just the right car. More

by gmartin2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh, Joseph Bethel
Report | Print
Jan 20, 2023 -

Moritz Kia Alliance responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Moritz Kia Alliance Team

January 13, 2023

Service was quick and informative. People that work there are very personable Good job Thanks More

by Vbalwowo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Brian Lucas, Steve Van Cleave
Report | Print
Jan 19, 2023 -

Moritz Kia Alliance responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Moritz Kia Alliance Team

January 11, 2023

Excellent customer service! ! The absolute Best dealership service department ever! I’m always taken care of well! More

by Tracey Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Report | Print
Jan 17, 2023 -

Moritz Kia Alliance responded

Tracey, thank you for sharing this great feedback with us. We feel our service department is what makes Moritz Kia Alliance special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, The Moritz Kia Alliance Team

January 09, 2023

Staff is very professional and work is done in a timely manner. Able to answer any questions. More

by kcpkcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Report | Print
Jan 12, 2023 -

Moritz Kia Alliance responded

It is great to hear about your recent service experience. We greatly appreciate your business and we look forward to working with you again in the future! Best, The Moritz Kia Alliance Team

January 09, 2023

One of the easiest car buying experiences we’ve ever had. Andy was very knowledgeable and helpful. More

by housertsjk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh, Joseph Bethel
Report | Print
Jan 12, 2023 -

Moritz Kia Alliance responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Best, The Moritz Kia Alliance Team

January 06, 2023

We have been to this dealership before and really like the customer service provided throughout the whole process More

by Teresa N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh
Report | Print
Jan 11, 2023 -

Moritz Kia Alliance responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Best, The Moritz Kia Alliance Team

January 04, 2023

Steve was so awesome! I appreciate his patience, thoroughness, and attitude. He was so kind and helpful throughout the process. I'm also very happy with the work that More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Brian Lucas, Steve Van Cleave
Report | Print
Jan 09, 2023 -

Moritz Kia Alliance responded

Hope, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Moritz Kia Alliance Team

December 30, 2022

The service system is very efficient. They meet their time commitments and in the service inspection they find anything that needs repair or replacement. More

by Dedstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Brian Lucas, Steve Van Cleave
Report | Print
Jan 05, 2023 -

Moritz Kia Alliance responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team

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