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Moritz Kia Alliance

Fort Worth, TX

4.9
2,192 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,192 Reviews of Moritz Kia Alliance

February 15, 2023

They are always friendly and courteous they explain what they are doing I enjoy going there More

by jburfening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Feb 15, 2023 -

jburfening responded

It is me

February 10, 2023

We had a very pleasant experience with Moritz Kia and highly recommend Waylon. He took care of every detail to make our transaction as efficient as possible. Highly recommend. More

by lisachas
Recommend Dealer
Yes
Employees Worked With
L’Waylon Derrick
Feb 14, 2023 -

Moritz Kia Alliance responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Moritz Kia Alliance Team

February 08, 2023

Your service people are friendly, courteous and professional. They answer all questions completely, give detailed information and make you feel comfortable. Great environment. More

by Theresa.dickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Charlie Field
Feb 13, 2023 -

Moritz Kia Alliance responded

Theresa, thank you for sharing this great feedback with us. We feel our service department is what makes Moritz Kia Alliance special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, The Moritz Kia Alliance Team

January 30, 2023

Andy took great of me and answered all of my questions. He even helped me with the technical aspects of the car. More

by claratrimber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh
Feb 01, 2023 -

Moritz Kia Alliance responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Moritz Kia Alliance Team

January 30, 2023

Andy was always prompt and answered all of my questions. The service was top notch. More

by claratrimber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh
Feb 01, 2023 -

Moritz Kia Alliance responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Moritz Kia Alliance Team

January 30, 2023

Even though our car was outside the tradition warranty, services cared about our situation and helped us with a recall/extended warranty issue. More

by Jeff Crago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Feb 02, 2023 -

Moritz Kia Alliance responded

Jeff, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

January 30, 2023

Courteous and knowledgeable staff coupled with a clean and well maintained facility made for a great experience More

by ostater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Wilhoit, Ryan Houk
Feb 02, 2023 -

Moritz Kia Alliance responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Moritz Kia Alliance Team

January 29, 2023

Everyone was so helpful and nice. Thanks can’t recommend Moritz enough! They were extremely hospitable, too. More

by Penniesghost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Bryan Vick, Matt Ducote, Mike Ford
Feb 01, 2023 -

Moritz Kia Alliance responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Moritz Kia Alliance Team

January 28, 2023

I have never left a review for a dealership before, but after our experience today I felt compelled to. We spoke to a sales associated 4 months ago and ordered a kia k5 GT under the impression the monthly More

by jordan.mauk
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
James Honeycutt
Jan 28, 2023 -

Moritz Kia Alliance responded

Hi Jordan, my name is Bryan Vick and I am one of the sales managers with Moritz Kia Alliance. I’m sorry to hear about your experience and would like to speak with you about it. I’d like to do what I can to earn your business if it’s still possible. And if not, I’d still like to hear about your experience so we can make sure it doesn’t happen again. Please reach out to me at 817-482-8004. Thank you.

Mar 04, 2023 -

jordan.mauk responded

I tried calling, left a voicemail, and have yet to receive a call back. Just wanted to update everyone that the message above seems well intentioned, but didn't amount to much!

January 27, 2023

Always courteous and ready to help. The waiting area is very nice so just bring a book and before you know it your vehicle is ready. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Steve Van Cleave
Feb 01, 2023 -

Moritz Kia Alliance responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Moritz Kia Alliance Team

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