Moritz Chrysler Jeep Dodge Ram

Happy with second vehicle purchased from Moritz My wife and I were in the service dept. getting a recall done on our 2012 Ram 1500, which we liked real well. Since the repair took a while, I walked My wife and I were in the service dept. getting a recall done on our 2012 Ram 1500, which we liked real well. Since the repair took a while, I walked in the lot to see the new RAMs and later got to the Jeeps and later to some Jeep Grand Cherokees and I had never looked closely at one, I was impressed. The only problem we had with the RAM was as we got older we moved in to town and mainly drove in town parking often in small parking lots....Rams are big, a lot of parking spaces are not. While looking I saw Jose Olivo who turned out to be our Sales Consultant and he answered all my questions that I had at that time and gave us both his cards. We discussed it for a few days, contacted Jose and went back to test drive a Jeep Grand Cherokee. We liked it and about two weeks later we got together on price, price of trade, price of extended warranty, and a little discussion about running boards. We like our Jeep a lot, it will park in those small spaces and haul anything we can lift. Thanks Jose, Dick Titterington, and Nathan Chick it was pleasure dealing with you. Moritz is lucky to have professional employees like you. More

Thank you Rodney Smith Rodney Smith is the best sales consultant we have ever dealt with. He is friendly, professional, and puts his customers first to make sure they are co Rodney Smith is the best sales consultant we have ever dealt with. He is friendly, professional, and puts his customers first to make sure they are completely satisfied with their purchase. We highly recommend Rodney and Moritz for your next buy. We are first time Jeep Grand Cherokee owners and will definitely contact Rodney and Moritz for our next purchase. Thank you Rodney! More

Our new Jeep My husband and I decided we were going to look at some new cars. We thought we would look at a Hyundai Tuscon. I decided that we would go down Camp B My husband and I decided we were going to look at some new cars. We thought we would look at a Hyundai Tuscon. I decided that we would go down Camp Bowie and look at some of the dealerships there. We pulled into Moritz Jeep and looked around. My husband found one he really liked. James Honeycutt the salesman came out and spoke with my husband and showed him all the new things offered on a Jeep. We took it out for a test drive and that was it. Later that afternoon we left with our new Jeep. What a good experience we had with James. He was not pushy and allowed us time to talk and think it over before we decided. It was easy breezy and I would recommend More

New Jeep Owner James Honeycutt and the staff at Mortiz was very helpful from test driving he Jeep to answering all my questions. The process of owning my first Jeep James Honeycutt and the staff at Mortiz was very helpful from test driving he Jeep to answering all my questions. The process of owning my first Jeep was an overall great experience at Mortiz of Ft Worth More

Awesome experience James listen to what our needs were in a new vehicle. The manager let us take it home for the night to see how it felt. Price and trade in made the de James listen to what our needs were in a new vehicle. The manager let us take it home for the night to see how it felt. Price and trade in made the deal happen. This was the first dodge I have ever bought, as I've always been a Chevy man. More

Thank you Nic Zaha Our car buying experience with Nic Zaha was without a doubt the best either of us has ever experienced. From the moment we met Nic until he took us ov Our car buying experience with Nic Zaha was without a doubt the best either of us has ever experienced. From the moment we met Nic until he took us over to finance we never felt pressured. Nic was working for us, not just selling us a jeep. Never once did we feel like he was a car salesman. Nic is very personable and is great at what he does! Many, Many thanks to Nic Zaha! Russell and Pam More

Flawless Natasha Avant helped us find our perfect jeep. She was very helpful in finding the best fit for our budget and needs! This was a very friendly and f Natasha Avant helped us find our perfect jeep. She was very helpful in finding the best fit for our budget and needs! This was a very friendly and flawless experience for my family. Thanks go to Natasha for her determination! We purchased a jeep renegade & Trailhalk. Such a smooth and sweet ride! More

Superb people and outstanding deal Steve Livingston was my salesman and I was extremely pleased with his professionalism. I told him I was a straight shooter no BS kind of guy and if th Steve Livingston was my salesman and I was extremely pleased with his professionalism. I told him I was a straight shooter no BS kind of guy and if that was how he did business then we could move forward. If not point me toward someone else. So, if you want a straight talk no BS or games kind of salesman, Steve Livingston is your man. Referred Steve to a gentlemen same day I purchased my truck, I think it's important to mention that this is the second truck I've purchased from Moritz and that really says all that needs to be said. However, just in case you need more that purchasing two trucks in two years from Moritz and Steve Livingston, here goes, Moritz General Sales Manager Dick Titterington. Another straight shooter and no nonsense person at Moritz, Dick's word is his bond and you can take that to the bank. Great people make a great dealership and that's what you get at Mortiz. Least you think that the great service stops at the showroom floor give Nick Wilson a call in Service Department and you'll see outstanding service is the norm at Moritz. They talk the talk and THEY walk the walk! More

"Nick Zaha" We were so thankful to have Nick Zaha to work with while purchasing our Dodge Promaster van! He was friendly, efficient, professional, helpful, and go We were so thankful to have Nick Zaha to work with while purchasing our Dodge Promaster van! He was friendly, efficient, professional, helpful, and got us the price we could pay. We highly recommend that you seek out Nick Zaha to work with during any visit you make to Moritz. You will find that he is fair and willing to spend the time needed with you to make sure you are happy with the price and the purchase. After we bought the Promaster, he spent another 45 minutes with us helping clean out our previous vehicle and familiarizing us with the new van. He checked in with us a week or two after our purchase to make sure we were satisfied with the Promaster's performance. We will definitely seek him out for any future purchases from Moritz! More

JEEPER BEWARE JEEPER BEWARE! Do not order a Jeep through Moritz. I ordered my 2016 JKU Sahara and left a $500 deposit on 10/24/15. I'm active on the various Jee JEEPER BEWARE! Do not order a Jeep through Moritz. I ordered my 2016 JKU Sahara and left a $500 deposit on 10/24/15. I'm active on the various Jeep forums and know that most receive a VIN number after submitting a successful order within a week. An ordered Jeep typically takes between 6-8 weeks to arrive and I did not want to bug James Honeycutt, my sales rep, with constant emails so I made an effort to check in once weekly until I got a VIN and to otherwise leave him be to take care of new customers. After four weeks of waiting patiently for a VIN, I started contacting Jeep via Jeep Chat. That's where I first began to confirm my initial sense of trouble. They couldn't find the VON, then when they did, they informed me that it was placed as a dealer stock instead of a "sold order" Jeep. This means it was placed on the lowest build priority. I was told I needed to get the dealer to change the status on the order or I would be in for quite a wait further. I contacted Moritz right away and was eventually able to get in touch with Dick Titterington, the General Sales Manager. At first, Dick seemed like he genuinely cared and wanted to fix the problem. I was tempted to pull my deposit (as was suggested by many Jeep friends) and go to another dealership, but I decided to give Dick the opportunity to make it right. He refused to accept dealership fault and kept pointing to FCA as unreliable and too thinly spread to make good on their orders. Odd -- considering everyone else in the forums who ordered after me were much further in the build process than I was. He even mentioned that my manual transmission request may have been to blame. (As if Jeep doesn't make those, or something.) I don't understand what's going on at Moritz, that they seem to be the only dealership having this much trouble ordering Jeeps. Makes one speculate what's really going on... For seven additional days, I checked in with him daily to see if he was able to move the order forward and get me a VIN number. He kept sending me unsigned, unnamed email correspondence he claimed was coming from higher ups at FCA saying they were working toward a fix. But never any real traction. Just excuses. I grew more suspicious as the time continued to pass, so I placed a secondary order with another DFW dealership and decided I would see who came back with a VIN first. During the order process with the other dealer, I actually found out that James had given me misinformation and the order he had placed wasn't the Jeep I had requested while sitting in his office. I fixed that on the new dealership order and was still able to come in a full $2500 under the price given to me by Moritz. Better (or worse, if you're Moritz) yet? The other dealership was able to get a VIN for me from FCA within TWO days! And here I had waited for 5 weeks and 2 days, giving Moritz and Dick Titterington the benefit of the doubt. Needless to say I requested my deposit refund and canceled the order with Moritz. What an absolute waste of time -- I was so excited for my new Jeep and had been anxiously counting down the days to its arrival. We had even planned a Christmas vacation focused on taking the Jeep on an inaugural road trip. While that won't be happening now, I will gladly drive 29 miles past Moritz (which is 3 miles from my house) to give my repeat business to Don Davis in Arlington once I pick up my new Jeep from them. Maybe you should too! More