Moritz Chrysler Jeep Dodge Ram

Steer Clear AutoNation Fort Worth and go Straight to Moritz My wife and I recently purchased a Jeep Cherokee from Moritz / Chrysler / Jeep in southwest Fort Worth and had a wonderful car buying experience. Unfo My wife and I recently purchased a Jeep Cherokee from Moritz / Chrysler / Jeep in southwest Fort Worth and had a wonderful car buying experience. Unfortunately, I can’t say the same for our car shopping experience at AutoNation Fort Worth… Prior to deciding to purchase our vehicle from Moritz, we test drove another vehicle from AutoNation. They told us to hang onto it for the weekend to see if we liked the vehicle enough to purchase it. We did but in the process we noticed Moritz had competitive prices of the same vehicle. So, we decided to take a look at their inventory before making a final decision. Why not find the best deal since we are the ones spending the money? We worked with Colin McDonald and Clay Ewell at Moritz. They were great! They both were very professional, helpful and made the whole car buying process easy and enjoyable. I would highly recommend working with either of them when you visit Moritz! The unfortunate part of our car buying experience came a day later when my wife returned the vehicle to AutoNation. Don Bailey, the used car manager came out and belittled my wife while she had our two year and one month old daughters with her. He told her how unethical she was and was even hesitant to return the keys to her own vehicle! He was completely insensitive and put her in tears because we decided to purchase a vehicle from another dealership! Not the way you treat customers and ESPECIALLY NOT THE WAY YOU TREAT WOMEN!!! After speaking to Larry Bachman the GM of AutoNation he agreed Don handled the situation poorly and never should have said anything to my wife. He was completely out of line. What was more frustrating was Larry had to apologize for Don’s actions. Apparently Don had no remorse or inclination to apologize to me or my wife directly for his actions. Lesson Learned: When you are shopping for a vehicle steer clear of AutoNation Fort Worth at all cost and go directly to Moritz / Chrysler / Jeep in SW Fort Worth. They really understand customer service and are willing to go that extra mile to make sure the whole car buying process is enjoyable! More

Fast and easy purchase Buying a new truck was fast and easy. Our sales person, James Honeycutt, was very knowledgeable and handled our purchase efficiently. Our finance pers Buying a new truck was fast and easy. Our sales person, James Honeycutt, was very knowledgeable and handled our purchase efficiently. Our finance person, Scott Tiner, was very friendly and took care of financing very quickly. It was the best car buying experience we have ever had. More

Steve Livingston I have worked with Steve on buying new cars for 6 years, as always very honest and trustworthy. Just bought my wife a new jeep. Also good experience I have worked with Steve on buying new cars for 6 years, as always very honest and trustworthy. Just bought my wife a new jeep. Also good experience for my wife. Highly recommend Steve and Moritz to anyone. Very good experience. More

2016 Dodge Durango - great experience Highly recommend James Honeycutt at Moritz. We ordered a 2016 Durango and he was always immediately responsive when we called to check on status of d Highly recommend James Honeycutt at Moritz. We ordered a 2016 Durango and he was always immediately responsive when we called to check on status of delivery. He was very knowledgable and patient when walking us through all of the features after purchase. It was a pleasure dealing with him and we are very happy with our shopping and purchase experience with James and Moritz! More

Lots of Patience The entire team at Moritz was awesome and incredibly patient! The Jeep Manager, Keith Berdine; the Used car manager, Richy Harder; and especially my s The entire team at Moritz was awesome and incredibly patient! The Jeep Manager, Keith Berdine; the Used car manager, Richy Harder; and especially my sales assoc. James Honeycutt; all answered multiple questions and helped me figure out the best deal. James took a great deal of time walking me through the Bluetooth technology of my new Jeep Cherokee. More

my Xmas jeep! We went shopping and price comparing at just about all the jeep dealerships in ft worth and Arlington . Our first stop was moritz since it was close We went shopping and price comparing at just about all the jeep dealerships in ft worth and Arlington . Our first stop was moritz since it was close to our home and business. We met James Honeycutt and he listened to us and showed us what they had to offer. We needed a jeep latitude. What we needed they didn't have in stock. He said he had a couple coming and would let us know when they came in. We were fixing to leave on a trip. He said he would hold it for us until we returned. The day before we left on our trip it arrived! We went to see it and it was everything we needed I didn't think the sale would go as smooth as it did. We got a great price and service was wonderful . Everyother place we went to was awful. My husband and I will recommend James Honeycutt and moritz. More

2015 Jeep Grand Cherokee - Steve Livingston was GREAT! Steve was a joy to work with. No hassle, honest talk, and great knowledge of the vehicles we were interested in. The follow-up we needed has been gr Steve was a joy to work with. No hassle, honest talk, and great knowledge of the vehicles we were interested in. The follow-up we needed has been great and everyone very responsive. More

Go see Jose gave a great deal on a 2016 jeep Cherokee Jose marmolejo was a great help with helping to pick the right car to fit our needs the service was great everything was done at a fast pace to get us Jose marmolejo was a great help with helping to pick the right car to fit our needs the service was great everything was done at a fast pace to get us in and out as quickly as possible i recommend this dealership to all More

Go see NIC ZAHA & Moritz Chrysler Jeep Dodge Ram!!!! I was referred by one of my recent Uber drivers so am paying it forward! Best new car buying experience ever! I hadn't bought a new car in close to 15 I was referred by one of my recent Uber drivers so am paying it forward! Best new car buying experience ever! I hadn't bought a new car in close to 15 years and this was NOT how I remembered it (in a good way)! Nic was patient with my silly questions, very informative and knowledgeable when it came to the Jeep Cherokee! Everyone else at the dealership, from the sales manager to the finance department, was great as well! I recommend anyone in the market for a new vehicle go see them today! More

Ask for Nic Zaha... he's simply the BEST!! With a touch of fear and trepidation, my wife and I pulled into the dealership last Saturday, somewhat anticipating a less than stellar car buying exp With a touch of fear and trepidation, my wife and I pulled into the dealership last Saturday, somewhat anticipating a less than stellar car buying experience... that is, until Nic Zaha came on the scene, warmly introduced himself, and instantly put our fears to rest. Through the course of the afternoon, we discovered that Nic is one terrific human being who just happens to sell vehicles to satisfied customers like us. Marshaling his expertise, he patiently took the time to thoroughly address each of our questions concerning the new Dodge Durango we were interested in. Nic's knowledge, friendliness and gentle good humor definitely helped win us over. Immediately following our purchase, Nic went the extra mile, providing us a detailed tutorial on use of the infotainment and navigation system, something I never would have expected of any salesman... it was like extra icing on the cake! Needless to say, our over all impression of Moritz Chrysler/Dodge was a very positive one, and the dealership should feel most fortunate to have Mr. Zaha on board to bolster the ranks. He earns an 11 out of 10 in our book!! Translated, it means we'll be back again. More