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Moritz Chrysler Jeep Dodge Ram

Fort Worth, TX

4.9
993 Reviews

9101 Camp Bowie W Blvd

Fort Worth, TX

76116

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Showing 993 reviews

February 27, 2023

Coach has helped us with two work trucks and he is amazing. He ordered this second one for us and the process was just as easy as purchasing it on the lot. He is readily available to answer all questi More

by ColemanAerobic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter "Coach" Heigle
Mar 02, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review, Coleman. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Respectfully, The Moritz Chrysler Jeep Dodge Team

February 27, 2023

Nobody leaves buying a car feeling great about the deal, but I left Moritz not hating myself. Connor was helpful, and worked hard to get me deal I felt comfortable with. Sales manager was great as well. I’l More

by Braden R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Green
Mar 02, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Respectfully, The Moritz Chrysler Jeep Dodge Team

February 23, 2023

The best customer service would definitely buy again from here! Will recommend others to buy from here More

by michael.coincon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Weaver, Jimmie Hall Jr.
Feb 28, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Respectfully, The Moritz Chrysler Jeep Dodge Team

February 15, 2023

I had the pleasure of working with Ed Mack. He was able to get me the car i wanted! :) More

by Chelsie Campos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Smith, Ricky Weaver, Edward Mack Jr.
Feb 21, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

Chelsie, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, The Moritz Chrysler Jeep Dodge Team

February 04, 2023

Coach went above and beyond with my sale process. Ricky was great in finance too! I was very happy with my purchase from Mortiz CJD. I will come here for all my vehicle needs in the future. More

by hgantt13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Weaver, Walter "Coach" Heigle
Feb 08, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Coach went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Respectfully, The Moritz Chrysler Jeep Dodge Team

January 28, 2023

All I can said. Is stay away from Moritz Yea sure they have some flashy cars. And good sales department. But they also know how to manage to manipulated you. More

by a.joey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bruce Chatterjee, Ricky Weaver, Tyler Stephens
Feb 03, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

There are several things I want to address here so I will start with the initial interaction. I have proof from our phone recording system that you actually called in asking about the Rocky Ridge truck and were aware of the price before making the purchase. The list price of the vehicle was $87,291 before any discounts, and you were shown the price two days prior to the purchase. Additionally, you were not told that you were approved for a 3.2% rate, and the estimated payments shown to you were based on 3.9% for 60 months with a down payment of $10,000 or $15,000 and 4.9% for 72 months with the same amounts down. Regarding your statement about the truck not fitting in his garage, you were aware of the differences in size and were properly informed about the upfit/conversion before the purchase. The Rocky Ridge is a sizable truck and was parked in a manner that made that apparent. You decided to come in 21 days after realizing the truck may not fit, and this delay was not a result of any deception on our part but you stating that California has a return policy, we are in the state of Texas. Had you come in earlier, we would have happily worked with you. You may have misunderstood when I mentioned that you would "lose another 9k" as it referred to the difference between the truck's appraisal and payoff amount if you traded it in.

Feb 03, 2023 -

a.joey responded

That is a LIE. mr Tyler Stephens, the sales Rep, clearly told me. there is a New year deal, was around the 70 , was a sign saying 11K down and I have the sales RELP , clearly, and I have a witness say 0 DOWN! with 3.2%. , I been charge now 4.9% with 11K. down. beside, its all good, as you said, I was aware of the size, true. I was not smart enough to check before, and I failed for the sales rep number that was incorrect . I did called the salt exactly 2 days after, amazing how you got the call from me asking for the ridge rate, but not the call 2 days after looking for the manager , impressive . anyhow, I called 2 days after. with out driving the car at all to replace it, Moritz try to scam me and replace it by a car 20K less for the same rate, its a non sense. anyway, will never ever recommended mortiz to anyone it was a huge mistake when you go to a dealer, you expect them to do the right things, not to trick the clients to with rates and all that.

January 24, 2023

No lies, no scams, just honest, friendly, and great to deal with. Ed is top shelf! More

by kramerkramermm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Mack Jr., Walter "Coach" Heigle
Jan 27, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Respectfully, The Moritz Chrysler Jeep Dodge Team

January 11, 2023

Overall, complete satisfaction and service by everyone at the dealership who assisted me in my purchase. More

by Rickdeanes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mack , Ricky Weaver
Jan 17, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for this amazing review, Rick! We really appreciate your business. Respectfully, The Moritz Chrysler Jeep Dodge Team

January 11, 2023

Excellent job by everyone at the dealership who assisted me in my purchase. I really enjoyed the time and effort by Ed Mack who exceeded my expectations! More

by Rickdeanes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Weaver, Edward Mack Jr.
Jan 17, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

Rick, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Respectfully, The Moritz Chrysler Jeep Dodge Team

January 05, 2023

It was a very easy experience. Nate was great to work with. Everything was explained perfectly. More

by amybsmith2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Woods
Jan 10, 2023 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for this amazing review and for your kind words about Nate! We really appreciate your business. Respectfully, The Moritz Chrysler Jeep Dodge Team

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