
Moritz Chrysler Jeep Dodge Ram
Fort Worth, TX
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Just as advertise, no surprises Lyon did a great job of keeping in touch but didn't pressure me to make a deal. He was knowledgeable of the product and did a great job of making me f Lyon did a great job of keeping in touch but didn't pressure me to make a deal. He was knowledgeable of the product and did a great job of making me feel comfortable with my purchase. Overall I felt like it was a win / win for both parties. Ron in financing did a fine job of showing me my options and closed the deal in 1 hour. More
Excellent Truck Buying Experience Lyon was fantastic - very knowledgeable and personable yet not too pushy! My wife and I had a good experience in buying this truck and have already re Lyon was fantastic - very knowledgeable and personable yet not too pushy! My wife and I had a good experience in buying this truck and have already recommended the dealership to others. More
Buying a new pick up I went on line searched for the one I wanted they had the one that came the closest to my search. Called the dealership and Lyon was who answered, ask I went on line searched for the one I wanted they had the one that came the closest to my search. Called the dealership and Lyon was who answered, ask if still available he told me it was. I tried for several days to go by and was able to late Monday afternoon. In less than 4 hours it was bought financed and I was on way home. By far he was the most helpful, knowledgeable, and fastest sales person I have ever dealt with. He had the answer to the questions. More
Great I must say Michelle Bartley was great....I have purchased 2 new car with her help and would not use anyone else. She was a big help. I must also give I must say Michelle Bartley was great....I have purchased 2 new car with her help and would not use anyone else. She was a big help. I must also give a big shout out to Sandra in fianace. She found the best financing for me. More
He was thourough, attentive, patient, friendly, & personal. I go to this dealership for everything from routine oil change to buying tires - because they have proven to be trustworthy and extremely convenient. I go to this dealership for everything from routine oil change to buying tires - because they have proven to be trustworthy and extremely convenient. My most recent visit involved some major work. Gary shopped with me for the tires and he helped me prioritize the rest of the long list - all the while telling me about his family and himself. I felt like I made a new friend. I've made other friends there too. The place is just like that. If they don't remember me each time I'm there, they certainly act like they do. More
Great Salesman! We had a painless experience at Moritz. Form start to finish everything was great. Our process was done mostly via phone and email. We spoke to Ly We had a painless experience at Moritz. Form start to finish everything was great. Our process was done mostly via phone and email. We spoke to Lyon Alizna told him what we were looking for he went above and beyond looking for a Jeep in our price range. Moritz was the only dealer who offered to even look for something, LYON was really outstanding. Once we drove the jeep and went to finance nate helped us it was very smooth!' More
A Positive Pleasant Surprise I own 3 Jeeps. My Grand Cherokee was on life-support so I looked for what came close to what I wanted , called Moritz, told them what I found on the I own 3 Jeeps. My Grand Cherokee was on life-support so I looked for what came close to what I wanted , called Moritz, told them what I found on the internet, and braced for the onslaught of discussions. There was no onslaught on the phone. got to the dealer- still no salesman discussion. In fact they had the jeep ready for a test drive. The Jeep 4x4 was 75% of what I wanted, Moritz took it as a challenge. After some time, they were not able to find what I wanted but they were able to get the Jeep I chose to 95%, and they were great and knowledgeable to work with. I plan to go back within the next two weeks to find my daughter a Jeep through Lyon Alizna at Moritz. This was a positive pleasant experience. More
Great Customer Service from Saleswoman (Fin. Guy the Worst) My experience with Michelle Brierley is the one and only reason that I gave my experience with this dealership a 5-star rating because her excellent w My experience with Michelle Brierley is the one and only reason that I gave my experience with this dealership a 5-star rating because her excellent work and Customer Service shouldn't be diminished by the utterly horrible experience I had once I was handed off to the finance guy, John Kirk. Michelle was an absolute dream to deal with and made the experience of buying of my very first brand new experience a rewarding one that I will remember the next time I go to buy another vehicle. The exact opposite can be said for my dealings with Mr. John Kirk. If Michelle hadn't been as great as she was, I would have walked out on this deal in a second after dealing with Mr. Kirk. Completely condescending, pushy and rude, especially when he gets told "no" when he tries to push stuff on you. Anyone dealing with Michelle will be ecstatic dealing with her, anyone dealing with Mr. Kirk, should ask for someone else immediately and run the other way. If I could have rated him with zero stars I would have done so. More
Quick and easy process Thru the internet I finally found the Jeep Patriot with the options I wanted at the Moritz dealership. Called the dealership and connected with Lyon Thru the internet I finally found the Jeep Patriot with the options I wanted at the Moritz dealership. Called the dealership and connected with Lyon Alizna who quickly provided me answers to my questions. I committed to the purchase and Lyon made things happen fast. I wanted leather seats which the vehicle didn't have but Lyon got the leather installed and vehicle ready within 3 days for shipment to me. Kept me informed during the overall process and made the paperwork easy to handle thru FedEx. More
Overall one of the best places deal with Lyon was great to work with he helped me though the whole process and did a great job going over the truck after the sale calls back when I had Lyon was great to work with he helped me though the whole process and did a great job going over the truck after the sale calls back when I had any questions More