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Moritz Chrysler Jeep Dodge Ram
Fort Worth, TX
993 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 993 reviews
May 29, 2023
Connor was amazing to work with ! ! Thank you for making our purchase painless and extremely fast !! We look forward to buy from Connor again thank you ! Thank you for making our purchase painless and extremely fast !! We look forward to buy from Connor again thank you More
by heavyduty2089
Employees Worked With
Rodney Smith, Ricky Weaver, Connor Green
May 23, 2023
Ed Mack and the Team there are super professional and excellent at making my truck buying experience outstanding. Thx excellent at making my truck buying experience outstanding. Thx More
by Patriotusmc1
Employees Worked With
Edward Mack Jr., Walter "Coach" Heigle, Aldo Garcia, EDGAR ORTA, Jose Gaucin
May 15, 2023
In the last 2 years I have purchased 3 trucks from Coach for my pest control company. I have purchased as many as 30 vehicles in my life. It has nerve been as easy and enjoyable as it is with Coach. The fir for my pest control company. I have purchased as many as 30 vehicles in my life. It has nerve been as easy and enjoyable as it is with Coach. The first truck that I bought from Coach was a 2021 Ram and I shopped the price with other dealers, no one could touch it. I called him on the phone and told him that I wanted the truck. I was expecting to be passed down to a new salesman to take care of the paper work. Instead Coach took care of me and my wife all the way through the purchase. I just purchased my 3rd truck from Coach. I plan to buy more from Coach in the future. More
by davesbugpro
Employees Worked With
Ricky Weaver, Walter "Coach" Heigle
May 07, 2023
Coach was very friendly and knowledgeable. He was so helpful in our search and never pushy. He is going out of his way to deliver my new car which shows his care for the customer! He was so helpful in our search and never pushy. He is going out of his way to deliver my new car which shows his care for the customer! More
by mpetty
Employees Worked With
Walter "Coach" Heigle
April 26, 2023
Walter "coach" heigle was phenomenal to work with. He is honest and puts clients best interest first. We highly recommend using Coach!! He is honest and puts clients best interest first. We highly recommend using Coach!! More
by Chasekirklanddavis
Employees Worked With
Walter "Coach" Heigle
April 26, 2023
The process was as seamless as it could have been, I was able to easily compare the models and makes so that I was confident in my decision able to easily compare the models and makes so that I was confident in my decision More
by Katherine
Employees Worked With
Ricky Weaver, Edward Mack Jr.
April 25, 2023
I've been going to moritz for years. Different salesman's have liked everyone of them. I did notice that Walter has a lot of rewards on his desk. Different salesman's have liked everyone of them. I did notice that Walter has a lot of rewards on his desk. More
by Mb828
Employees Worked With
Walter "Coach" Heigle
April 14, 2023
We’ve purchased a half dozen vehicles from Moritz Dealerships over the years and they are undefeated in taking care of us. Great people to deal with every time. Connor provided a smooth, no hassle Dealerships over the years and they are undefeated in taking care of us. Great people to deal with every time. Connor provided a smooth, no hassle transaction on our new Jeep Gladiator. More
by Kenneth Frank
Employees Worked With
Monte Coon, Rodney Smith, Ricky Weaver, Connor Green
April 13, 2023
This is my fifth vehicle purchase from Moritz. Everyone at this dealership is top notch...Bruce (Sales Manager), Coach (Sales) and Nick (service) are my guys!! :). Highly recommend!! Make sure t Everyone at this dealership is top notch...Bruce (Sales Manager), Coach (Sales) and Nick (service) are my guys!! :). Highly recommend!! Make sure to ask for Coach!! More
by Hilltop
Employees Worked With
Nick Wilson, Service 5 stars!, Bruce Chatterjee, Walter "Coach" Heigle
March 30, 2023
We went and test drove a brand new jeep wagoneer in August 2022 and fell in love with it but noticed there was damage to one of the molding pieces under the door that needed to be replaced. We spoke to August 2022 and fell in love with it but noticed there was damage to one of the molding pieces under the door that needed to be replaced. We spoke to the manager Jesse prior to purchasing and he said they would order the part and get it taken care of. I know the times we’re living in so I made it a point to explain that we are business owners and that this was our only family vehicle (all our other vehicles are driven by our employees and needed for our business) so we would have to have a loaner vehicle and he said that wasn’t a problem. They call 6 weeks later and tell me the part has come in but when I asked about the loaner they said that they didn’t have a loaner available for me at the time. I called back the next month to check status and no one had any answers for me and that continued until January when I got fed up (no calls or text returned from my sales person Bryan) and requested to speak with a manager. The manager would not take my call or even let me be sent to his voicemail and instead passed me along to someone in service. I explained to Steve that I was frustrated at the lack of communication and that I completely understood that cars with mechanical issues take priority over cars with cosmetic issues but it’s been 6 months and I just need communication on when it’s going to be handled. Now that I was finally speaking to a person “in charge” I told them about the other issues we were having…There was a bracket sticking out of the window and every time I rolled it down, the bracket was scratching my window, and also that the front bumper had a gap between it and the front headlight. He assured me they would get it in as soon as they could and then continued to called me once a week to let me know the status which I greatly appreciated. 6 weeks later I was able to get my wagoneer in and leave with a loaner. That was 7 weeks ago and I still don’t have my car. I have been getting nothing but bs answers from them (not Steve specifically) and as of today, realized I was being lied to about the status of my car. The service and body shop have ZERO communication and organization. It’s an absolute sh** show over there and I am pissed that I ever bought a car from them. I called Chrysler customer care today and got them involved and they have opened a case for me. Who knows how that’ll go, at this point I have no faith that anyone will make this right. I like to think I am a nice person who has had a lot of patience up to this point. We deal with parts everyday in our business so we understand more than most that it is hard to get things in a timely matter but that’s not what this is. This is people not ordering parts, ordering incorrect parts, not getting the parts where they need to be, and not being honest about what’s going on. This bridge has been burned and we will no longer be doing business with any Moritz dealerships. Edit to add: Moritz heard my concerns and has worked really hard to make things right. Specifically, Rick, Steve, and Gary have made me eat my words and “rebuilt the bridge” lol. The men named care about their customers and if something does go wrong, they will work hard to earn back your business and that’s what matters to me. More
by Ashley Small
Employees Worked With
Bryan Sleeman
