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Moritz Chrysler Jeep Dodge Ram

Fort Worth, TX

4.9
993 Reviews

9101 Camp Bowie W Blvd

Fort Worth, TX

76116

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Showing 993 reviews

May 20, 2020

Got me in, did my recall, got me back on the road in 30 minutes. Everyone was efficient and professional, no hassle at all. Thanks guys. More

by dennisscogin
Recommend Dealer
Yes
Employees Worked With
Chuck
May 22, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Respectfully, The Moritz Chrysler Jeep Dodge Team

May 19, 2020

Service tech found cause of the problem r The bulb was replaced allowing me to continue to operate the vehicle and a replacement part ordered. Very satisfied.as usual with the Moritz servi More

by afisher0864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
May 22, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Respectfully, The Moritz Chrysler Jeep Dodge Team

May 16, 2020

Dealer diagnosed fairly quickly but had to order a part so had to be there overnight. Problem was fixed fine. Dealer used paper floor mat and a plastic steering wheel cover. Unfortunately they left them i More

by dag
Recommend Dealer
Yes
Employees Worked With
Terry Casey
May 18, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Respectfully, The Moritz Chrysler Jeep Dodge Team

May 13, 2020

Walter was by far one of the most genuine sales professionals I have done an automotive purchase with. Knowledgeable, honest, and creating a no pressure atmosphere. Many other dealerships could l More

by easfan1
Recommend Dealer
Yes
Employees Worked With
Walter "Coach" Heigle
May 15, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

We loved reading this review! Happy customers are our aim, and it appears Walter really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Moritz Chrysler Jeep Dodge Team

May 12, 2020

Great Service! Nick provided attentive and informative service. The work that was performed was very timely. I was very pleased with the customer service that I was More

by mikey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
May 13, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Respectfully, The Moritz Chrysler Jeep Dodge Team

May 12, 2020

Horrible customer service. Saw a vehicle online that got my interest, got a hold of an online sales rep. Told me to do the online application, did the application and almost four weeks has gone by and nobod More

by Tony
Recommend Dealer
No
Employees Worked With
Peter Vaillancourt
May 05, 2020

He helped us a lot on understanding how everything is gonna work and gave us a good positive energy and helped us to have a good deal More

by jaycruzpr01
Recommend Dealer
Yes
Employees Worked With
Ron Reed, Walter "Coach" Heigle
May 06, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Jay, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, The Moritz Chrysler Jeep Dodge Team

May 05, 2020

Mr Mack was wonderful! He was helpful, friendly and patient. As a physician during the Covid-19 pandemic, I was so pleased he managed to do all of that while managing proper social distancing. I will r More

by Marykathleen.powderly
Recommend Dealer
Yes
Employees Worked With
Edward Mack, Edward Mack Jr.
May 06, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, The Moritz Chrysler Jeep Dodge Team

May 05, 2020

Great experience I have now brought my 2019 truck in for oil change and tire rotation. Awesome experience each time. They are friendly and never try to push unneces More

by asbrta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Moore, Nick Wilson, Terry Casey, Jimmy Pool
May 06, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, The Moritz Chrysler Jeep Dodge Team

May 02, 2020

Timeliness Friendly greeting when dropping off the vehicle. No expected finish time given although I was in no hurry. After 7 hours, I called and Gary Davis said More

by ttapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Davis
May 06, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Moritz Chrysler Jeep Dodge Team

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