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Moritz Chrysler Jeep Dodge Ram

Fort Worth, TX

4.9
993 Reviews

9101 Camp Bowie W Blvd

Fort Worth, TX

76116

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Showing 993 reviews

December 31, 2020

Great dealership to work with. Friendly. Upfront and honest. No pressure. Great communication throughout the car buying process. I drove 4 hours to do business with Moritz and would do it again. Thanks More

by hickdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Peterson, Walter "Coach" Heigle
Jan 06, 2021 -

Moritz Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, The Moritz Chrysler Jeep Dodge Team

December 30, 2020

Walter "Coach" Heigle was a pleasure to work with. He made the truck buying process quick and easy. He was upfront and honest with all of my questions and needs. I highly recommend "Coach" as someone t More

by mecostanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter "Coach" Heigle
Jan 05, 2021 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Respectfully, The Moritz Chrysler Jeep Dodge Team

December 24, 2020

Quick service from Walter "Coach" Heigle; found me what I was looking for and was able to answer all my questions with no problem! Process was smooth and COVID conscious. More

by Alison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter "Coach" Heigle
Dec 30, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Respectfully, The Moritz Chrysler Jeep Dodge Team

December 18, 2020

I was looking for a Grand Cherokee and I am glad that I found it at Moritz - Chrysler Dodge Jeep. Mr. Edward Mack answered all my questions and had all the paperwork in order. Mr. Edwards was very professi More

by trini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kahn, Finance, Adrian Peterson, Edward Mack Jr.
Dec 23, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Respectfully, The Moritz Chrysler Jeep Dodge Team

December 18, 2020

This is the worst service department ever. They let you make appointment then tell you your issue is not important enough to work on when you arrive due to COVID and them being short staffed. That would b More

by 911help
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Pool
Jan 05, 2021 -

Moritz Chrysler Jeep Dodge Ram responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Respectfully, The Moritz Chrysler Jeep Dodge Team

December 17, 2020

I'm a repeat customer, for this dealership, Mack had assisted in the purchase of my son's truck last year. He was very professional so I asked for him again. Once again he came through with flying color More

by Lgderr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mack, Adrian Peterson, Edward Mack Jr.
Dec 21, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Mack’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Respectfully, The Moritz Chrysler Jeep Dodge Team

December 17, 2020

Great Service! Mack and Don made this process seemless and that meant everything to me. I knew what I wanted and after a small negotiation it was done. Mack's happy/positive attitude automatically set the More

by guinnstorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reed, Edward Mack Jr.
Dec 21, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Respectfully, The Moritz Chrysler Jeep Dodge Team

December 17, 2020

Overall had a great experience. From the sales department to financing. Ron really helped us out in financing. Ed Mack was awesome and stuck to his word when helping us find the car we needed. Highly recomme More

by erikaagonzaless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reed, Edward Mack Jr., Kaitlin Haddad
Dec 21, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Erika, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Respectfully, The Moritz Chrysler Jeep Dodge Team

December 16, 2020

Had a great experience. Was able to do everything on the phone and even have the vehicle delivered. This was convenient with Covid19 going on. More

by Daniele
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mack
Dec 21, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers be happy. Please don’t hesitate to contact me or visit us if you need anything else. Respectfully, The Moritz Chrysler Jeep Dodge Team

December 15, 2020

Edward Mack was awesome sales person. Very Very nice answered every question we had. We will be back for another vehicle from Edward Mack Jr More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mack Jr.
Dec 17, 2020 -

Moritz Chrysler Jeep Dodge Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Respectfully, The Moritz Chrysler Jeep Dodge Team

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