Moritz Chevrolet
Fort Worth, TX
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1,530 Reviews of Moritz Chevrolet
Good experience besides the used car manager. My sales guy Greg Gotharn was great. He took the time to drive 40 minutes to my house to drop off a car so he could drive my truck back to the dealers My sales guy Greg Gotharn was great. He took the time to drive 40 minutes to my house to drop off a car so he could drive my truck back to the dealership to work on my auto steps. He did this twice. Very honest guy. I recommend working with Greg. I didn’t get that used car guy vibe from him. The only real issue was the used car manager. The rear shocks on my 2018 Ram with 19,000 miles on them were shot. It has a dealer installed lift on it. You could bounce the bed up and down and it would keep bouncing for a few seconds. Hitting a small numb when driving it would send the truck bouncing all over the road. Scary. When I mentioned this, the used car manger said, that’s how lifted trucks are. That’s what you have to deal with if you want that look. Obviously thats not true. I would have felt fine about it if he just said, we are not going to fix it or pay to get it fixed. Fair enough. Instead he decide to feed me the above story. I would still buy from Greg again but would walk out the door if the typical used car manager came out. FYI - I paid $350 to have new shocks installed and it’s like driving a different truck. More
They made me feel ignorant There’s a noise in our 2019 traverse. The noise is coming from the front somewhere, we have owned the vehicle for a year now and this noice just start There’s a noise in our 2019 traverse. The noise is coming from the front somewhere, we have owned the vehicle for a year now and this noice just started. When I dropped it of I was told they wouldn’t do anything if they couldn’t hear it. This does not make any sense, if I take it to a professional mechanic they will fully inspect the area of the noise. They eventually did hear another noise I reported and they just said it was the ac, that they usually make that type of noise. Again after a whole year the ac wants to make this noise? I asked them to sit in with me and listen. The clunking noise was so clear to the ear. They had nothing to say then. So I had to leave it. When it was ready they told me they took care of the noise, that it was just the cooling system. After my frustration of them not really caring ( because this is how I felt the whole time ) i picked the traverse up and left. The noise is still there, clunking noise in the front. I’m disappointed because this was all just a waste of my time. I need to get this fix because this can be a serious issue for all I know. The noise is coming from somewhere around the engine. If your reading this, this team is not professional. Don’t waste your time. It feels like if your under the warranty they don’t want to assist. More
Silver1500 My experience with the the dealership and Jessie was great. The did not stop until they found the truck that fit my needs. Come see Jessie if you want My experience with the the dealership and Jessie was great. The did not stop until they found the truck that fit my needs. Come see Jessie if you want a vehicle More
Very professional Jeremy in used sales was very professional and helpful during our purchase. Added bonus Moritz is a member of Sportsman Network with Bass Champs. Over Jeremy in used sales was very professional and helpful during our purchase. Added bonus Moritz is a member of Sportsman Network with Bass Champs. Overall great dealership to work with. More
Best Dealership in the MetroPlex Monte Coons, Richard Salazar And Richard Daniels were an absolute pleasure to work with. I bought a new Colorado ZR2, Richard Salazar made it very ea Monte Coons, Richard Salazar And Richard Daniels were an absolute pleasure to work with. I bought a new Colorado ZR2, Richard Salazar made it very easy and was extremely knowledgeable and passionate about the truck I was interested in ..absolutely stress free! When it came to the paperwork Richard Daniels with the help of some great new technology made the filling out and signing of the paperwork very understandable and easy. Jim Hardick has developed a well organized team that is focused on the customer experience at Moritz Chevrolet. More
Sales person and manager very personable and knowledegeable I purchased numerous vehicles in my lifetime. Some have been bad experiences, some good due to personnel that I have dealt with. Your personnel you sh I purchased numerous vehicles in my lifetime. Some have been bad experiences, some good due to personnel that I have dealt with. Your personnel you should be proud of. More
Best buying experience! I have not purchased a new car in 20 years. I was so used to having dealerships tell what I couldn’t have rather than asking me what I want. Catheri I have not purchased a new car in 20 years. I was so used to having dealerships tell what I couldn’t have rather than asking me what I want. Catherine took the time to really find me something that worked for me and in my price range. I got way more than I ever expected to get when I came in. Imagine going in thinking you are interested in a used car with 40,000 miles and walking out with a brand new one instead! I would recommend her over and over. Everyone I came in contact with at Moritz was great to work with. Thanks Cat for a job well done! More
Camero Jessie and the whole staff were wonderful and always went the extra mile and always kept me informed is the process. I am very happy with my purchase Jessie and the whole staff were wonderful and always went the extra mile and always kept me informed is the process. I am very happy with my purchase More
New truck Jessie was great! He made buying my new truck really easy. Glad I came in. Second vehicle I have purchased from them and hope to buy another for my wi Jessie was great! He made buying my new truck really easy. Glad I came in. Second vehicle I have purchased from them and hope to buy another for my wife More
Happy customer Found what I wanted on line. Salesman took me right to that vehicle and completed everything quickly and professionally. Financing went on without a h Found what I wanted on line. Salesman took me right to that vehicle and completed everything quickly and professionally. Financing went on without a hitch. More