Morganton Honda

I went in to get my rear brakes changed. Next thing I I went in to get my rear brakes changed. Next thing I know the supervisor comes out with an estimate of $1300! Apparently there was brake fluid leak I went in to get my rear brakes changed. Next thing I know the supervisor comes out with an estimate of $1300! Apparently there was brake fluid leak and my brake calipers were ruined. I had NO bake fluid issues whatsoever prior. Then all of my warning lights popped up on the dash when I had nothing wrong with my car. My ebrake locked my wheels up! My car was in the shop for 2 weeks!! I had to make sure I wasn’t paying for any of the damage they tried to put on me. They wouldn’t give me a rental for free but I said “as long as you guys dont charge me anything for ruining my car and fixing it then I’ll let y’all slide without giving me a free rental. I had to call up my mechanic friends and families who works at different Honda dealerships and they all stated that Honda of Morganton caused all the damage and tried to blame it on me. My friends and family knew exactly how they messed my car up Bc coming in for brake changes should not have resulted in that mess. I appreciate Honda fixing their wrong but I don’t want anyone to go there for any maintenance work or anything at all. Go elsewhere. More

We had a 5 star experience. Salesman Brandon was very knowledgeable and helpful with our purchase. knowledgeable and helpful with our purchase. More

I was extremely happy with how quick they made the process! I bought a newly used Jeep from them after trading in my vehicle. They gave me an unbeatable trade in price for my vehicle and were very pat process! I bought a newly used Jeep from them after trading in my vehicle. They gave me an unbeatable trade in price for my vehicle and were very patient while I got things lined up with my bank for the new purchase. I was a little disappointed that it wasn't "spiffed up" before I came to pick it up after the weekend, nor was I offered any complimentary service offers which is really helpful not only to customers but helps bring people back to them in the future. Every other dealership I've been to will detail the vehicle inside and out and fill it with gas before you pick up, and in addition offer at least a free oil change to keep you coming back for routine maintenance. While I do realize I bought a Jeep from a Honda dealer and they may be limited to the services they offer to used vehicles, I still feel that the customer experience is the most important. In addition knowledge of the vehicles you are selling is imperative! Luckily, I had done my own research prior to my inquiry of the new vehicle but the sales team/management could not answer basic questions I had regarding features of the particular vehicle. Again I realize Jeeps aren't their specialty but knowledge of any product you're selling will take you a long way! Over all it was a great experience, very fast, great trade in value and got the vehicle I came for, for a great price! More

Just purchased a new CR-V from these folks and I can't say enough about how good they are to deal with. No pressure, no complicated day long process. We were there three hours and done! What a pleasure to say enough about how good they are to deal with. No pressure, no complicated day long process. We were there three hours and done! What a pleasure to do business with Brandon, Rodney and Tim! They worked real hard to make sure we got the car we wanted. More

What a smooth and straightforward experience I had with Morganton Honda. I saw 2 vehicles online that I was interested in driving. After we agreed on my trade in I was the owner of a Honda CR-V! It is de Morganton Honda. I saw 2 vehicles online that I was interested in driving. After we agreed on my trade in I was the owner of a Honda CR-V! It is definitely a dealership I would tell my friends I used. More

Wanted to say what a great experience I had with Morganton Honda. I had a CRV and my husband and I felt like we needed a bigger vehicle, so we bought a new Honda Pilot. Rodney and Dereck made it a s Morganton Honda. I had a CRV and my husband and I felt like we needed a bigger vehicle, so we bought a new Honda Pilot. Rodney and Dereck made it a smooth transition for us. If you are in need of a new or used vehicle please give these guys a try. More

Complete satisfaction! Let me preface by stating that I would rather have a tooth extracted than enter the doors of a car dealership. I decided to attempt the process through the internet. Terra was my con would rather have a tooth extracted than enter the doors of a car dealership. I decided to attempt the process through the internet. Terra was my contact, and she did exactly what she said that she would do. She called, emailed and text as promised and at a specific time. After 3 negotiations, I was comfortable with the out-the-door price. Benny then handled the paperwork and delivered the vehicle to my front door. It was the most pleasant buying experience that I have had. I literally sat in my great room, wearing my fattest pants, sipping wine and bought a vehicle. I would highly recommend Morganton Honda. I love the vehicle and the buying experience was very pleasant. Job well done Morganton Honda. Cecilia Hughes More

Unethical! I was working a deal on a new CR-V over the phone. They sent an offer sheet which I accepted and sent a copy my drivers license to confirm. The salesman acknowledge my offer. This was 1:15 pm. phone. They sent an offer sheet which I accepted and sent a copy my drivers license to confirm. The salesman acknowledge my offer. This was 1:15 pm. During this negotiation the salesman said someone was actually test driving it, that was at 1:09. At 1:25 the salesman said he was waiting to see what these people wanted to do. At 1:39 he said I think these people are going to buy it. I complained that it was already sold to me. and he said I have others CR-Vs coming in next month. I complained to the sales manager and was told they were in the system at 1:02 .I said that is not true as they were out test driving at 1:09 which I have a proof of on my texts. The sales manager (Rodney) threaten me by saying, come down and tell me to my face I'm a liar. Then hung up! Classy! More

Awesome experience I drove 2 different vehicles and found what I wanted, they didn’t pressure or push me to buy anything. I had so many questions and Brett answered everyone of them, he went above and beyond what I wanted, they didn’t pressure or push me to buy anything. I had so many questions and Brett answered everyone of them, he went above and beyond to help me. More

Absolutely one of the best transactions I've had purchasing a new vehicle. 100% satisfied, I would highly recommend Morganton Honda to anyone considering buying a new or used car. My sales speciali purchasing a new vehicle. 100% satisfied, I would highly recommend Morganton Honda to anyone considering buying a new or used car. My sales specialist, Andrew Poteet, was great to work with and he was very knowledgeable on both the vehicle I was interested in and incentive programs available. The purchasing process was straightforward and easy. Andrew delivered the new vehicle right to my driveway. Because of this great experience, I would purchase another vehicle in the future from Morganton Honda. More