Morgan Chevrolet

DO NOT BUY FROM THIS DEALERSHIP Would give 0 star, even negative star if possible. The experience my family and I had buying a 2018 Traverse last year was the type of experience you Would give 0 star, even negative star if possible. The experience my family and I had buying a 2018 Traverse last year was the type of experience you put on Youtube and title it: Worst Car Dealership Experience Ever. We noticed that the car itself, and the car sticker features did not match. It says that the car had a black bowtie which cost around $500, but the car we bought didn't have one. So we called the worst sales consultant ever, Bryan Jordan from Jim Browne dealership Chevy, and asked him to refund the amount. After learning the reason of the call, he hangs it up every time, and does not reply to any of our texts anymore. Finally we were able to get a hold of a manager, and the amount was refunded after 2-3 months of countless text messages and hours of trying to call anyone from their dealership to deal with it. THEY WERE NOT HAPPY that they had to refund the amount. I'm not yet done. Within a month of buying a 2018 Traverse from them - which was the biggest mistake my family and I ever made (you're better off buying from a different dealership), we had some issues with the car regarding squeaky doors. We do not live in the Tampa area, and we have to drive about 2 hours to get to Tampa. But when we came in to have the brand new car fixed and seen, they just brushed it off, practically shewing us away like some flies without even checking what's wrong with the car, dismissed and told us we can leave after 5 minutes of arriving at their dealership, and told us to "contact the manufacturer because we can't do anything about it." Long story short, we have decided to take all of our services done at our local Chevy dealership, and not deal with Jim Browne Chevy ever again. Their manager also signed an IOU for a car part they have promised that comes with the purchase to be shipped in 2 weeks or so. It's already been a year and a month since that promise and still no package. So if you who are reading this review and looking to buy a car from Jim Browne Chevy, deal with a different dealership. You will be happier for it, I guarantee you. More

Horrible customer service This is the worst dealership in the Tampa Bay area. They are scammers selling lemons and ripping people off. There management and staff are so unprofe This is the worst dealership in the Tampa Bay area. They are scammers selling lemons and ripping people off. There management and staff are so unprofessional they will refer you to GM who will do nothing but give you a run around. And they never get back in contact with you Stay Away go anywhere else but this dealership unless you just like throwing your money away! More

Amazing! Kaitlyn was amazing! She was patient and personable, easily the best car dealer and dealership experience I’ve had. We ended with an amazing deal that Kaitlyn was amazing! She was patient and personable, easily the best car dealer and dealership experience I’ve had. We ended with an amazing deal that would’ve have been possible without Kaitlyn’s perserverence! Highly, highly recommend! More

Great service , would highly recommend. Because the service was great , no one hassles you into something you didn't want and they found what I was looking for.. And they listen to me about Because the service was great , no one hassles you into something you didn't want and they found what I was looking for.. And they listen to me about price point. More

Kept their Promise I would recommend Jim Browne Chevrolet Tampa Dealership to all my friends and family because they kept their word in providing a solution to my es I would recommend Jim Browne Chevrolet Tampa Dealership to all my friends and family because they kept their word in providing a solution to my escalated issue with a car I had purchased in June 2018. The vehicle had manufacturer issues which prevented me from driving and is still being worked on but After a month and a half of not being able to utilize my vehicle I was still making payments on, I asked for the Executives to assist with providing a resolution to my ongoing issue. The General Manager called me in for a meeting including the Director of Service and Used cars which turned out with all of them wanting to make me happy again. They replaced my vehicle with another vehicle that was operational and with lower miles. My New Vehicle does not have all of the features of my old one but they also made it right by adding leather seats, window visors, tinted windows and a one Year subscription of onstar for navigation. Long story short, I’m now happy and satisfied with the services provided by Jim Browne Tampa and would like to Thank the following people for making this right for me: Jim Brown(Owner), Christopher Brown(CFO), Mark Hover (Director of used Cars), Andrew Gentile(Service Director), Camila Venegas (Finance Manager) and Jonny Carson (Sales Associate). They all Get an “A” for Customer Satisfaction. More

Thank you!! Your service team is awesome. I appreciate the knowledgeable staff. And would recommend this dealership to everyone. Good work , friendly and conve Your service team is awesome. I appreciate the knowledgeable staff. And would recommend this dealership to everyone. Good work , friendly and convenient. Thank you so much More

Equinox 2018 The service and staff were excellent it was a great experience. Brian Reid & Tre excellent service and thank you for helping us get the Equinox 2018.. The service and staff were excellent it was a great experience. Brian Reid & Tre excellent service and thank you for helping us get the Equinox 2018.. We love our vehicle you guys get an A+ More

Great Exceptional customer service, from the service department to the sales staff. So impressed, will be back to buy a car. Loved the service department t Exceptional customer service, from the service department to the sales staff. So impressed, will be back to buy a car. Loved the service department too. More

Wonderful purchasing experience My husband and I just purchased a vehicle today, the entire staff was so kind from the minute we drove on to the car lot. Brian Reid, Hector, and Jack My husband and I just purchased a vehicle today, the entire staff was so kind from the minute we drove on to the car lot. Brian Reid, Hector, and Jack made the whole experience so easy and stress free.... their confidence, kindness, and expertise made us feel so relaxed and ensured that we made the right choice by coming to this dealship. I highly recommend Jim Browne Chevrolet of Tampa for their excellent service and we will be back whenever in need of purchasing another vehicle. Many many thanks Brian Reid!! Mrs. Shawn C. More

This place is awesome! Great dealership! I would highly recommend. I had the pleasure of work with Brian and Willie on buying my new Silverado. They were very professional, Great dealership! I would highly recommend. I had the pleasure of work with Brian and Willie on buying my new Silverado. They were very professional, polite, and easy to work with. They didn’t rush me into anything. They made buying my new truck very easy. More