Morgan Chevrolet | Page 12

Excellent Customer Service My experience with this dealership was great they are not pushy, very fair on price and very professional. They took care of all our concerns even aft My experience with this dealership was great they are not pushy, very fair on price and very professional. They took care of all our concerns even after our purchase. They even delivered the car to my job to make the purchase smoother. Highly recommend this dealership More

Professional and efficient service We purchased a used car from this dealership and got a fantastic deal. Scott C. was very professional and accommodating. Everything went smoothly and We purchased a used car from this dealership and got a fantastic deal. Scott C. was very professional and accommodating. Everything went smoothly and within couple of hours all paperwork was complete. More

Great Experience and Deal My husband and I had been looking for a truck now for over 2 months. After researching we found a truck at Jim Browne Chevrolet and got the best deal My husband and I had been looking for a truck now for over 2 months. After researching we found a truck at Jim Browne Chevrolet and got the best deal we could get. Our sales rep Brian Reid was the best. He was very patient and knowledgeable explaining all the details of the vehicle to my husband. I highly recommend this dealership and when you go there look for a Brian Reid. More

New Car purchase I'm a part time Florida/Michigan resident. My most recent visit included car shopping. After shopping and visiting several dealerships I stumbled up I'm a part time Florida/Michigan resident. My most recent visit included car shopping. After shopping and visiting several dealerships I stumbled up on Jim Browne Chevrolet. This dealership delivered everything they promised. The 3 previous dealerships story changed many times. I had explained what I wanted what I could afford and they assured me they could meet my need, that was certainly not the case. All 3 previous salesperson story changed, Brian Reid has great character. I'm glad he responded promptly to my inquiry and delivered what he promised. He is an honest man and I'd certainly recommend him to friends and family. I wished Jim Browne would have been my 1st call, I would've saved myself so much time. Please thank Brian on my behalf. I believe honestly is always the best policy and that is my experience with Brian Reid. He is professional and personable, clear and precise. More

Amaris I bought my first car from here and Brian and Craig were super helpful. They walked me through the entire process, step-by-step, and went above and be I bought my first car from here and Brian and Craig were super helpful. They walked me through the entire process, step-by-step, and went above and beyond. I definitely recommend Jim Browne Chevrolet! More

VERY Poor Service I took my 2016 Chevy in at 8 in the morning for a standard oil change. Upon arrival I was told it would take about an hour for the service to be compl I took my 2016 Chevy in at 8 in the morning for a standard oil change. Upon arrival I was told it would take about an hour for the service to be completed. Ten minutes later the advisor came and told me that there were multiple recalls on my car that I was never informed of from Chevy. He then said it would be about three hours. He did not bother to ask about whether or not I wanted to go ahead and have the recalls done at that time, if I needed to wait or be offered the shuttle service. I had to ask if the shuttle was available, he said it was. Yet, he does not tell me that the shuttle does not begin until 9 am, it was 8:15, as I was sitting and waiting he does not come around to let me know that it would be arriving soon or anything like that. I have to ask if the shuttle will be here soon, he tells me it will not be here for another half hour. So I called an uber instead, which cost me 10 dollars. Now it is about 11 am, that is the time he said my car should be done, no phone call, it turns to noon, still no phone call. I finally call at 1 wondering why a 3 hour service has now turned to 5 hours. NO-ONE answers the phone I have to leave a voice mail. No one got back to me within the hour so I called AGAIN and still no answer! About ten minutes after that I receive a phone call stating that my car was ready for pick up. Once I arrived I was not addressed by my advisor about the status of my car, rather he is filling out paper work. Then once he's ready (after about 5 minutes) he tells me what was wrong with my car, and come to find out they had to order new parts for the recall, so no work besides an oil change was done in those 6 hours. Finally, once I get in my car, my sirius radio was not working and the time on my car was changed. I had to call sirius to get it back on my car and change the time myself on the dash, these are very simple things a dealership should do to ensure satisfaction for every customer. Once, I get home and look through my receipts and service papers, I was given some person's papers as well, so not only do I know everything that has been done on their car in the past two years, I also have all of their personal information! I do plan on bringing it back to the dealership because this is someone's personal information this should not be left in any random person's car! Lastly, I was told to write a good review because that is how he receives a good income... Overall very, very disappointed with the service I had received. More

Jeremy Corbin MADE THE DIFFERENCE I'm not a person who enjoys car shopping very much, but Jeremy Corbin was one of the friendliest, knowledgeable and most fun people I've ever met at a I'm not a person who enjoys car shopping very much, but Jeremy Corbin was one of the friendliest, knowledgeable and most fun people I've ever met at any dealership, ever. Simply fantastic. I would recommend Jim Browne to everyone just to meet fantastic people like Jeremy. 5 stars More

Noah is best of best! I have bought many a car in my lifetime and never has someone made me so comfortable. Noah was direct and to the point and even made me laugh! Please I have bought many a car in my lifetime and never has someone made me so comfortable. Noah was direct and to the point and even made me laugh! Please make sure you tell Noah Cpt. Chris sent you to see him. Thanks again for all the help Noah, appreciate you. More

Always great experience I have always had great experiences here. Brian in sales is the best. The entire experience of buying a new car was easy and stress free. Service depa I have always had great experiences here. Brian in sales is the best. The entire experience of buying a new car was easy and stress free. Service department is quick and friendly. More

Best dealership in town We visited 4 dealerships in a week and a half and they were by far the BEST! They were friendly from the moment we walked in, they were not pushy,the We visited 4 dealerships in a week and a half and they were by far the BEST! They were friendly from the moment we walked in, they were not pushy,the car we wanted to see was ready and waiting. They did not try to change my mind on the car we came into see. They gave us as much time as needed and we were able to work out a deal and purchase the car we wanted! More