
Morehead Honda
Newburgh, NY
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All employees at Moorehead Honda are very freindly and very accomadating. Service is excellent. Parts and service personnel treat you very well. Top notch professionals giving you top notch vehicles,care, very accomadating. Service is excellent. Parts and service personnel treat you very well. Top notch professionals giving you top notch vehicles,care, service and exemplary sales atttention. More
The first time I met my salesman (Frank), I was inquiring The first time I met my salesman (Frank), I was inquiring about a Honda (Ridgeline) they had advertised on the internet. During our meeting, Frank d The first time I met my salesman (Frank), I was inquiring about a Honda (Ridgeline) they had advertised on the internet. During our meeting, Frank demonstrated that he was quite familiar and knowledgable with the various aspects of that model. He also explained the "Honda Certified" program as well as my purchase/financing options, etc. Needless to say I didn't put a "hold" deposit on the car (nor was I at anytime pressured to do so) and two days later when I called back to put down a deposit,someone else had already scooped it up. (Which Frank & a couple of people told me might happen since they're pretty popular!) During the following months I continued my search at various dealers and realized that Morehead Honda was quite superior to others. Everything from their showroom facility (bright, clean, spacious, wi-fi) to their in house parts/service section made the process much easier. By the way, when I saw that they had received another Ridgeline, I immediately recontacted Frank and went for a test drive. This time I bought the vehicle. Frank Quinones was very genuine and helpful throughout the entire process and I would have no problem referring anyone to him. More
My husband and I have purchased a new car every three years for the last 41 years. We have had bad to great experiences with all kinds of dealerships. We have to rate Morehead Honda beyond the word grea years for the last 41 years. We have had bad to great experiences with all kinds of dealerships. We have to rate Morehead Honda beyond the word great. Our experience with customer service, the quality of work, all done in a timely manner, the friendliness of all the staff from the moment you walk into the door to our most pleasant experience of meeting and working with the salesperson Mark J. Etri Jr goes beyond excellent. Mark meets all the criteria of a pleasant, courteous and personable person. He asks and listens to what you want and need in a car. There is no judgement on his part as to whether or not you can even afford the car/SUV you are asking about. He kept us updated frequently while they were searching for the vehicle we requested. The transition of the trade was quick, smooth and again a wonderful experience. Mark Etri is a young gentleman that should not be looked over by this dealership. He's knowledgeable about all of the vehicles, he is tech savvy and presented as extremely patient with all of our questions regarding the equipment within the vehicle. It is obvious that he loves his job and the people he works with. He presents as happy and excited and leaves no stone unturned. To the person reading this, you may ask why am I taking the time to write so much. This was a pleasant experience because of this young gentleman Mark Etri and all the people he introduced us to. Young people like Mark Etri are hard to come by. Personally, I'm tired of people who can't give you the right time of day, can't smile, can't listen, can't complete a transition in a timely and professional manner and most importantly can even remember your name or that you were in once to look at a vehicle. We hope to buy all of our future vehicles from Mark Etri and Moorehead Honda. They get 5 plus stars from us. More
My experience with Morehead Honda was one off complete My experience with Morehead Honda was one off complete satisfaction. The salesman was pleasant,courteous and knowledgable. I most certainly wou My experience with Morehead Honda was one off complete satisfaction. The salesman was pleasant,courteous and knowledgable. I most certainly would recommend anyone looking to purchase a vehicle new or used to contact them.... More
One of the best dealerships I have done business with. I would gladly purchase more cars from this business. From the management team to the receptionist, all were smart and helpful. would gladly purchase more cars from this business. From the management team to the receptionist, all were smart and helpful. More
I just want to say that my experience at Morehead Honda was great. The salesman, Mark Etri was as helpful as I expected since this is my fourth car bought at Morehead. Car was in great shape when my wife a was great. The salesman, Mark Etri was as helpful as I expected since this is my fourth car bought at Morehead. Car was in great shape when my wife and I picked it up as I fully expected.This just goes to show you that good salespeaple help a dealership do a good job. Thank you Morehead Honda. More
12-31-11 I brought my 2012 Civic in b/c the TPMS light came on literally 1 hr after driving the car home. Service dept said they reset the light b/c they don't see anything wrong. But 10 mins after leavin came on literally 1 hr after driving the car home. Service dept said they reset the light b/c they don't see anything wrong. But 10 mins after leaving the dealership, the light came back on. I would have turned right around but I was the last customer and they're gone for the day. I bought the car b/c of the stability control. But that feature is deactivated when the TPMS is engaged. I will change my rating of this dealership, when the problem is satisfactorily resolved. I do believe they want to do the right thing - and I will give them the opportunity to do that, but if it's not resolved to my complete satisfaction, I could be their worst nightmare. I'm not happy that I've had the car for 2 days, and I have to bring it back now for a second time, driving 45 miles round trip and paying a toll, too. 1-8-12 UPDATE: Brought the car back after they determined the sensor was bad, waited for the part to come in, had it fixed yesterday and it now appears to be working properly. So, we're on the right track! More
Morehead Honda offers a great atmosphere, good people and an enjoyable car buying experience. I plan on going back next time I'm in need of a vehicle. an enjoyable car buying experience. I plan on going back next time I'm in need of a vehicle. More
Rich did a great job. He was very professional, showed that he really cared about my needs. I will highly recommend him to friends, co-workers and family. that he really cared about my needs. I will highly recommend him to friends, co-workers and family. More