
Morehead Honda
Newburgh, NY
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I could not be more pleased with morehead honda. i dealt mainly with Francis Fino, who is an outstanding salesman. He truly went above and beyond the call of duty to see that my needs and wants were underst mainly with Francis Fino, who is an outstanding salesman. He truly went above and beyond the call of duty to see that my needs and wants were understood. Morehead honda is truly lucky to have such a gentleman, and i myself am glad to have done business with him. i will recommned him with confidence to all i encounter searching for a new vehice. Along with frank, Doug and Dan (I dont recall their last names) were excellent to deal with as well. They made the negotiations and overall transaction a breeze. Thank you all for such a great experience, I love my new SI!! More
I found that the entire staff with who I worked with were pleasent, reassuring and knowledable about the products and financing concerns. I am new to Honda vehicles, and I found working with Morehead Honda, pleasent, reassuring and knowledable about the products and financing concerns. I am new to Honda vehicles, and I found working with Morehead Honda, and the CRV we bought, will bring us back to Honda again. I was ready to purchase, out of need, and they had a car prepped and ready to go within 24 hours. Outstanding product and service. More
Russ and the entire sales team were very helpful. I knew I wanted a Honda Civic, Russ helped me zero in on the right one for me. Even though it was my first new car purchase, I felt like they were fair and I wanted a Honda Civic, Russ helped me zero in on the right one for me. Even though it was my first new car purchase, I felt like they were fair and treated me with respect. More
Frank went above and beyond. He was so friendly and showed us all of the car features. He really took the time, not only when we were at the dealership but also with my many phone calls to him. This wa showed us all of the car features. He really took the time, not only when we were at the dealership but also with my many phone calls to him. This was the most positive experience I've ever had at a car dealership. I would highly recommend Morehead Honda to anyone, particularly Frank Quinones. More
Tommy Loving took great care of us. Everyone at Morehead was helpful, friendly, and attentive to our needs. We were looking for a specific style and price range for a used car. I am very happy with my 'new' was helpful, friendly, and attentive to our needs. We were looking for a specific style and price range for a used car. I am very happy with my 'new' car. Thank you!!! More
We went to Morehead to purchase a used vehicle for our daughter. Mark was very helpful in assisting her to select the right vehicle for her needs and gladly tunred us over to Rich so that we could come in daughter. Mark was very helpful in assisting her to select the right vehicle for her needs and gladly tunred us over to Rich so that we could come in to start the transaction in his absence. This showed great teamwork as they gladly put our needs and schedule first. They obtained excellent financing for us and we were very happy with the entire process. More
We just started the looking process of getting a new car on Saturday. I didn't realize I would be leaving with a car. Tommy made the process so simple for us. This is our first Honda and we are very exci on Saturday. I didn't realize I would be leaving with a car. Tommy made the process so simple for us. This is our first Honda and we are very excited about it. Everybody there was very courteous and professional. Dan made the paper work simple. Doug Bell even came over and welcomed us to the family. I would definitely recommend if you are looking for a new or used car go to Morehead Honda in Newburgh and ask for Tommy Loving. He will take good care of you. More
everyone was attentive and professionalism in getting the deal i liked, there was none of that running back and forth needing to talk to boss about the deal. second car i purchased there and service departme deal i liked, there was none of that running back and forth needing to talk to boss about the deal. second car i purchased there and service department is really good. More
I was contacted by Morehead Honda because they wanted me to trade in my 2010 Honda Civic. My lease was over halfway done, and I was promised a brand new car for a similar price to what I was paying if I de to trade in my 2010 Honda Civic. My lease was over halfway done, and I was promised a brand new car for a similar price to what I was paying if I decided to trade in my "desired" older car. In the end, everything worked out and I am very happy with my new car (though I would have liked a cheaper payment than the one with which I was left). Tommy Loving was very nice, but he came on a little too strong. I was asked about twenty times (I'm not even exaggerating) to take this survey and give him all great ratings. It was borderline annoying. But my real issue is this: I was supposed to deal with Phil Enright. I was told that he had to leave early on the day that we were supposed to meet, so I ended up dealing with Tommy Loving. I was with my father, and the two of them hit it off, so my father and I decided that it was okay to deal with Tommy instead of Phil (since we weren't given a straight answer as to when Phil would be available to meet). I had dealt with Phil on my first visit to Morehead, and I was very happy with him. I agreed to come in and discuss a possible trade-in because I was promised that I would be dealing with him again. I was made to believe that Phil wouldn't be available anytime soon, and I was told that Phil had handed off my "case" to Tommy, so I didn't think twice about dealing with Tommy instead of Phil. However, shortly after taking my new car home, I spoke with Phil, and I found out that I was lied to: he never knew that I was coming to the dealership to discuss a trade. He didn't even know that I was getting a new car until the day I came to pick it up. I am very angry about this. I was lied to and mislead, which I find to be highly unprofessional and inappropriate. I know that Phil no longer works at Morehead Honda, but I still think that something should be done about this. It seems to me that Phil basically had a sale stolen from him. I'm not blaming any one person in particular; I have no idea who started the deception. It may not even have been intentional or vicious; but it still doesn't sit well with me. I wasn't going to do the survey at all, but I just came across the paperwork (thanks to spring cleaning), so I thought that I would go ahead and vent my frustrations over all of this. It's water under the bridge, and as I said, I love my car, so I'm not losing sleep over it. I just think that this should be known to the "powers that be," because if this is how things are done around Morehead Honda, I will not continue to do business there. Thank you for your time, and have a great day! More
I went to lease the Honds Accord from the current promotion running. I was greeted by a friendly receptionist. When I saw Tommy Loving whom I know for years as a wondrful person! I explain to him wha promotion running. I was greeted by a friendly receptionist. When I saw Tommy Loving whom I know for years as a wondrful person! I explain to him what I was looking for and before I knew it Tommy was explaining the whole lease to me. He even took time out to show me on how everything works in the car. The dealership has a wonderful friendly vibe and over all had a terrific experience! Thank you to all!!! :) More