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Morehead Honda

Newburgh, NY

4.8
697 Reviews

1000 Auto Park Place

Newburgh, NY

12550

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Showing 697 reviews

August 10, 2021

Cut off my baby seat mirror! My 2019 honda civic was recalled and when I brought the vehicle in to be serviced they damaged the vehicle. I keep trying to have the issue addressed but no resolution yet. More

by jaredwootan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Alfasso
Aug 11, 2021 -

Morehead Honda responded

HI Jared, Unfortunately after our email conversations on July 21st, you never showed up for our scheduled meeting on Saturday. Would you like to set up another time to go over your visit?

April 10, 2021

Great job. I walked out of their feeling like I got a great deal. I really did this time ! What a great car fir my son. Thx u Alex. Awesome sales person. There was no question he left unanswered. He i More

by xnannax622@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Alvarado
May 01, 2021 -

Morehead Honda responded

Thank you for leaving Morehead Honda a review, we strive for all our customers to have a similar experience. We think Alex is a great asset to our team also. Thank you for choosing Morehead Honda for all your automotive needs and we look forward to seeing you again in the future.

April 10, 2021

The smoothest transaction ever. Everything on point. Pleasure to do business with this dealership. Finance Mr Desantis / sales person Alex Alvarado. Both gave exceptional service. Will be going there More

by xnannax622@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Desantis, Alex Alvarado
May 01, 2021 -

Morehead Honda responded

Thank you for leaving Morehead Honda a review, we strive for all our customers to have an experience similar to yours. We agree, that Alex and Mike are both great assets to our team. Thank you for the kind words and we look forward to seeing you again in the future.

December 02, 2020

Suzette is very patient, kind, and cooperative. Before test driving, she made sure the cars were disinfected. She gave extra cleaning spray/wipes for us to clean so that my family and I felt comfortable. More

by JDB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzette Panagulis
Dec 03, 2020 -

Morehead Honda responded

Thank you JDB for leaving a review! We also think Suzette is a valuable asset to our Sales Team! We are happy to hear Suzette took the required steps in order for your family to feel safe and comfortable while test driving here at Morehead Honda. Thank you again for the kind words and we do look forward to working with you again. Thank you for choosing Morehead Honda for your automotive needs.

September 21, 2020

I hope this review reaches the appropriate people, like the service Manger, Fixed operations manager and general manager, and hopefully your employee receives the acknowledgment she deserves!! I came to Mo More

by GAnthony7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Olsen
Sep 21, 2020 -

Morehead Honda responded

Hello GAnthony, I am happy to hear that Jacqueline was able to go above and beyond to assist you with all of your automotive needs. We think she is a great asset to our team! She absolutely will be acknowledged for her customer service with you, & all of her customers. Thank you for choosing Morehead Honda for all your automotive needs & we look forward to seeing you again in the future.

September 04, 2020

I was there two times in one day. Once in the morning and again in the afternoon. I dealt with Doug Matthews. He was very knowledgeable, courteous, polite and very professional. He answered all of my More

by johnschmid03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Matthews, Dan Hoye
Sep 05, 2020 -

Morehead Honda responded

Hi John, Thank you for leaving Morehead Honda a review, we strive for all our customers to have an experience similar to yours. We think Doug is a real asset to our team as well. Congratulations on your Honda CR-V, and we look forward to seeing you again.

September 04, 2020

Had a car under warranty and had engine code issue and had to be towed. They saw codes and reset them. Was told they again saw same thing again but they never fixed anything. Told to take car home. Too More

by moranro
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Morehead. The service “manager” Who claimed he was a Morehead family member who has been doing this a long time!
Sep 05, 2020 -

Morehead Honda responded

Hello Kevin/ Moran family, With all due respect, once you put after market parts on your vehicle that you purchased elsewhere, it immediately voids your Honda warranty. The service manager was trying to assist you, but after name calling and the overuse of profanity there is nothing for Morehead Honda to assist you with.

Sep 05, 2020 -

moranro responded

Complete misinformation as usual. Avoided contact. Never called. Contradicted information that techs gave. Has become a common occurrence at this dealership. After a very long relationship with this dealership (many new car purchases and leases) will NEVER visit again and will push all friends and family to other local Honda dealers

August 27, 2020

I was extremely pleased with my desling with the dealership. Suzette was phenomenal from the first moment I met her. She was opened to all my questions and able to answer all. Her knowledge o f the More

by bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Morehead Bob Morehead , Mike Desantis, Jennifer Archer, Suzette Panagulis
Aug 27, 2020 -

Morehead Honda responded

Congratulations Bill, we are happy to hear that you had a great experience picking up your new vehicle. We think Suzette is a great asset to our team as well! Thank you for choosing Morehead Honda & we look forward to seeing you again in the future.

July 10, 2020

My wife and I just leased our first family vehicle a 2020 Honda pilot, our sale consultant Nikkole Daya was amazing and the finance department was crystal clear in explaining everything. We left with all ou More

by Fernaa56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikkole Daya
Jul 11, 2020 -

Morehead Honda responded

Thank you leaving Morehead Honda & Nikkole Daya a review! We strive for all our customers to have an experience similar to yours. Congratulations on your new Pilot, drive safe! Thank you for choosing Morehead Honda and we look forward to seeing you in the Service Department!

July 02, 2020

Geovanni at Morehead Honda was awesome to work with. I gave him what I was looking for and what I wanted to pay and he made it happen. Great and pleasant guy and was happy to give him my business. Recomme More

by Tylermager2
Recommend Dealer
Yes
Employees Worked With
Mike Desantis, Geovanni Cuellar
Jul 03, 2020 -

Morehead Honda responded

Thank you Tyler for leaving Morehead Honda & Geovanni a review! We strive for all our customers to have a pleasant experience just like yours. Thank you for choosing Morehead Honda for all your automotive needs, & we will look forward to seeing you again soon.

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