Morehead Honda
Newburgh, NY
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Best experience! Manny was extremely kind and helpful during the process of searching and purchasing a brand new vehicle. He was very attentive to my needs and I am ex Manny was extremely kind and helpful during the process of searching and purchasing a brand new vehicle. He was very attentive to my needs and I am extremely delighted that he was my car salesman. More
Overall great experience and easy process. As soon as we walked in we were greeted. The sales person Frank Guglielmo took the time to talk with us not at us, in a very knowledgeable and profess As soon as we walked in we were greeted. The sales person Frank Guglielmo took the time to talk with us not at us, in a very knowledgeable and professional way. Answered all our questions and best of all did not try to push us to buy something other than what we went there for. He respected the fact that we knew what we wanted and did not try to change our minds like other dealerships we visited that were trying to get us to upgrade to this, that, and the other. Suzette was fantastic, my almost 3 year old, loved her. She was very Friendly and respectful and knowledgeable about the car. She took time to go over everything and answer all the questions we had, she even got her charger to show us one of the car features. Mr. William Gillespie was also very nice, and pleasant. He saw us waiting and offer us some snacks while we waited. Overall it was a great experience and we are very happy with the experience we had. More
Not happy with our experience! My husband and I went to MoreHead Honda to look at a 2017 Honda Pilot on April 15, 2017 at around 11 am. I had already done all of the research on thi My husband and I went to MoreHead Honda to look at a 2017 Honda Pilot on April 15, 2017 at around 11 am. I had already done all of the research on this vehicle. The sales agent Chris, had come up to us. We took the Pilot Elite for a test drive and I basically sold the car to my husband. We arrived back at the dealership and started the process for purchasing this car. We had a trade-in plus we put a significant amount of money down. This whole process took OVER SEVEN HOURS!!! No way should anyone have to be in a dealership for anywhere close to that!! The finance manager stopped in to introduce himself at 3:30 pm We were told he would be with us shortly regarding our interest rate. We did NOT find out what that interest rate was until we made it back to his office at 5:50 or so. The financial manager told us that he had come out at 4:30 to tell Chris what our interest rate would be. This information was never relayed to us. When all was said and done, we had not left the dealership until around 6:30-6:45. The entire time we were sitting there waiting and waiting, all Chris kept saying is "if you are unhappy with our service, please just ignore the survey as it only hurts me and the others here." We've been in phone contact a few times as I discussed with him possibly throwing in the all weather car mats. When someone buys a car for over $40k, spends an ENTIRE DAY the day at the dealership purchasing said car, and leaving the dealership with less than half a tank of gas (which they advertise a full gas tank prior to leaving), then the least they can do is throw in the car mats. This is not the case, he was willing to give me 10% off the mats which just barely covers the tax on them. He made A LOT MORE in commission from this sale, than the mats would even cost them! During each call, I was told the same thing about ignoring the survey. The last conversation we had, I asked when I might be receiving the survey because I had planned on conpleteing it and he told me that the surveys are at random and I most likely won't be receiving one. How convenient! Oh and my sister has a CRV EX and they gave her the mats without her even requesting them. More
"Excellent Service" I wanted to take a moment and express how happy and satisfied we are with our recent purchase from Morehead Honda Newburgh, NY. I like to thank Chris I wanted to take a moment and express how happy and satisfied we are with our recent purchase from Morehead Honda Newburgh, NY. I like to thank Chris Holstein for outstanding service we received from him. He has made our purchase pleasurable. He is always available and willing to help you in every way. Highly recommend this dealership and Chris Holstein. More
Purchase a Car for My Teenage Son Doug and team made the whole shopping experience easy. They were pateint and not pushy. We got a good feeling about buying a certified pre-owned vehic Doug and team made the whole shopping experience easy. They were pateint and not pushy. We got a good feeling about buying a certified pre-owned vehicle from them. More
Purchase of my new car I stopped by Morehead Honda searching for a car. Manny Aviles was so courteous and helpful. I got everything I was looking for so fast and easy...What I stopped by Morehead Honda searching for a car. Manny Aviles was so courteous and helpful. I got everything I was looking for so fast and easy...What a pleasant experience....I love my car and do glad I purchased it...I would definitely recommend to go see Manny if you're looking for a car. More
Sales people are awesome prices are good they help you get a Sales people are great worked on getting us a great deal on our new car. It was a pleasure to deal with such a great and wonderful staff Sales people are great worked on getting us a great deal on our new car. It was a pleasure to deal with such a great and wonderful staff More
Very helpful and kind workers I was helped by chris and he was vey kind and helpful i wanted to get my car on the same day and he made it happen all before i went to work. Deffinat I was helped by chris and he was vey kind and helpful i wanted to get my car on the same day and he made it happen all before i went to work. Deffinately will come back when i'm ready to take or another car! More
My experience I'm very satisfied on my new car thanks to Manny he was very nice and treated us great everyone else was perfect and made sure I was happy before leav I'm very satisfied on my new car thanks to Manny he was very nice and treated us great everyone else was perfect and made sure I was happy before leaving More
Great first experience First time buying a car at a dealership and it was a smooth experience and i feel like i got a good deal. Ty Manny for making this an easy experience First time buying a car at a dealership and it was a smooth experience and i feel like i got a good deal. Ty Manny for making this an easy experience More