Moore Subaru

Dan McNeil, our product specialist at Richmond Subaru helped me every step of the way in purchasing my first new car. Throughout the sales process, Dan gave excellent advice and guidance. He was very th helped me every step of the way in purchasing my first new car. Throughout the sales process, Dan gave excellent advice and guidance. He was very thorough in explaining all the functions found on the Outback. My car buying experience was outstanding thanks to the kindness and professionalism of Dan McNeil. Thank you Dan. More

Keith was so nice and very personable. That in itself made it very easy to talk with him. He was very knowledgeable about the product. He went over the entire vehicle to show me the gadgets, he helped made it very easy to talk with him. He was very knowledgeable about the product. He went over the entire vehicle to show me the gadgets, he helped sync up my phone to the vehicle and was over all a super nice guy. I would recommend him to any of my friends. More

After dealing with Ford, Chevy, Kia, Hyundai, and BMW dealers; I was delighted to buy from Subaru of Richmond. It was a straight forward negotiation with none of the games sales people like to play, i dealers; I was delighted to buy from Subaru of Richmond. It was a straight forward negotiation with none of the games sales people like to play, i.e. no deal until you walk away from the dealers last best offer. During the test drive Cory Willoghby was very diligent in pointing out the safety features of Subaru Ascent. The car delivery was a pleasant experience with a great amount of patient training on the myriad of control features in the SUV. More

First rate customer service. Mr. Alley was courteous and people friendly. When my work was not completed, I was allowed to take a loaner. Thank you, Dina Blythe people friendly. When my work was not completed, I was allowed to take a loaner. Thank you, Dina Blythe More

terrible service , Sarah Ried service advisor has attitude toward customers like she is doing favor to customers. has no knowledge about warranty, and service Bill Myers is just argues. I had called attitude toward customers like she is doing favor to customers. has no knowledge about warranty, and service Bill Myers is just argues. I had called Subaru about warranty and found out it is cover , but they both said its not covered. More

Great Experience We got our first two Subaru's from Cory three years ago and the experience was great then so I naturally went back to Cory to discuss a trade up. As We got our first two Subaru's from Cory three years ago and the experience was great then so I naturally went back to Cory to discuss a trade up. As expected from my previous time, he was professional, no pressure at all, was very attentive. He answered all my questions promptly and when he didn't have an answer he immediately sought the answer for me. When my vehicle arrived, he thoroughly went over its operation. I would definitely recommend Cory to any of my friends who would want to purchase a Subaru. Chip Mills More

Tom was extremely professional and knowledgeable throughout the process. He communicated with me often. He was patient with all of my questions. I especially appreciated his honesty and helpfulness. throughout the process. He communicated with me often. He was patient with all of my questions. I especially appreciated his honesty and helpfulness. More

Ease of Vehicle Purchase Keith Nelson was personable & knowledgeable of the Subaru product. Once he saw that I was interested in the Forester he took the time to explain the f Keith Nelson was personable & knowledgeable of the Subaru product. Once he saw that I was interested in the Forester he took the time to explain the features standard with the different models. I never felt pressured on steered toward a particular vehicle. More

Great experience Sales person was very attentive. Entire process was easy. Good communication and follow through. Sales person was very attentive. Entire process was Sales person was very attentive. Entire process was easy. Good communication and follow through. Sales person was very attentive. Entire process was easy. Good communication and follow through. More

Cory was great at working through the sales experience Cory was great at working through the sales experience even in these crazy times. He listened to my needs and found the right car for us! He is gre Cory was great at working through the sales experience even in these crazy times. He listened to my needs and found the right car for us! He is great to work with! More