
Moore Subaru
Richmond, VA
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I called an advisor, Alexis Smith, and requested information on a Subaru. She informed me that she was an advisor, but would get me in contact with someone who could help me in our search. I am so information on a Subaru. She informed me that she was an advisor, but would get me in contact with someone who could help me in our search. I am so impressed with how quickly she moved and we received a call within 30 minutes from a salesperson. Alexis’s attention to detail and quick response only reassures our decision to do business with Richmond Subaru. Thank you Alexis for excellent customer care and support More
I liked Cory's patient and helpful manner. I had concerns about all the the tech features and he helped explain how to use them and offered to help me anytime after I purchased the car. That was v concerns about all the the tech features and he helped explain how to use them and offered to help me anytime after I purchased the car. That was very reassuring to me. More
I live in Southside, so the competing Subaru dealership was more convenient than driving out to Subaru of Richmond. After talking to one of the competitor's salesmen about "thinking about" buying a Foreste was more convenient than driving out to Subaru of Richmond. After talking to one of the competitor's salesmen about "thinking about" buying a Forester, the hard-sell began. I could barely get off the phone. Then I talked to Harry Moseley and knew right away that I would be buying a car from him. Made an appointment to test drive and returned for another test drive in the middle of the pandemic. I'm immuno-suppressed, so I was not without anxiety. Harry's easygoing demeanor, years of experience, knowledge base, humor, professionalism and respect for Covid made an experience that I dreaded reasonably enjoyable! I took the plunge and couldn't be happier! More
Cory was my salesperson for my third Subaru purchased from Moore/Richmond Subaru. He’s was excellent to deal with. Buying a new car is a business deal not game playing on price. Cory made buying my new A from Moore/Richmond Subaru. He’s was excellent to deal with. Buying a new car is a business deal not game playing on price. Cory made buying my new Ascent a very friendly transaction. Plus, he made the transaction COVID safe. Thanks Cory, well done. More
Tom was great... excellent product and process knowledge, not pushy. He seems to really understand how to sell. I recommend him highly, and certainly will visit him again for our next vehicle. Doug Crensh not pushy. He seems to really understand how to sell. I recommend him highly, and certainly will visit him again for our next vehicle. Doug Crenshaw More
Tom Yuen made buying a vehicle an easy and pleasant experience. He was very knowledgeable about the Subaru and answered all our questions. The pricing was upfront with no suprises. Go see Tom, you won' experience. He was very knowledgeable about the Subaru and answered all our questions. The pricing was upfront with no suprises. Go see Tom, you won't regret it. More
This is our first purchase from this dealer. Really enjoyed the experience. Would certainly come back again in the future. Harry Moseley was a joy to work with and went above and beyond to assist us an enjoyed the experience. Would certainly come back again in the future. Harry Moseley was a joy to work with and went above and beyond to assist us and explain all the features of this fantastic car. Thanks Harry More
Amazing experience!!!! Dan MacNeil had us sold the second we sat down! Finance, went smooth as ever also! We love our new Subaru! Thank you! we sat down! Finance, went smooth as ever also! We love our new Subaru! Thank you! More
I purchased a new 2021 Crosstrek from Harry. I contacted dealers across four states to find the right vehicle. Harry was the one salesman that knew this vehicle the most. He was able to explain all opti dealers across four states to find the right vehicle. Harry was the one salesman that knew this vehicle the most. He was able to explain all options and find the vehicle we needed. We love the new cross trek. It’s every that Subaru said it was. More