Moore Subaru

A 5 Star Car Buying Experience! My first contact with Subaru of Richmond was with Robert Thomas via internet. He was extremely helpful in trying to find the exact car that I was interested in. A 2021 Leg Subaru of Richmond was with Robert Thomas via internet. He was extremely helpful in trying to find the exact car that I was interested in. A 2021 Legacy Limited XT. I was then contacted by Cory Willoughby who made all the arrangements for the test drive appointment and demonstration of the vehicle. Cory was extremely knowledgeable and professional. The price agreed on for the Legacy and our trade in was very fair. After agreeing to the deal we were introduced to the Finance Manager Dino Capocelli. He was very friendly and explained all of our after sale options. We financed through Subaru Motors Finance and Dino was extremely thorough, making everything perfectly understandable. After we were finished with the financing, Cory went over the Legacy's operations in a very clear and concise manner. In spite of the current Covid-19 restrictions, I have to say that this was one of the most pleasant automobile buying experiences I have encountered. I would highly recommend Cory and this Dealership to friends or family. More

After a long search for the right vehicle, I bought a 2021 Subaru Crosstrek from Harry Moseley at Moore's Subaru. I had not gone car shopping in many years and that put me in a place of technology shock, 2021 Subaru Crosstrek from Harry Moseley at Moore's Subaru. I had not gone car shopping in many years and that put me in a place of technology shock, much comparing, and beyond my comfort zone of the usual four door sedan. I had come from an almost pick at a Ford dealership that ended downright disrespectfully! So when I continued my search, I knew it was all meant to be..Harry Moseley understood in a way I needed and guided me through the whole process. He also spent extra time teaching me all the "bells and whistles" that the safety features offer. Now that's the way to do business!!Thanks!! More

Keith was wonderful to work with!! He was knowledgeable and friendly and made the car buying process smooth and easy!! Everything was great!! I will definitely be recommending anyone that I know who is loo and friendly and made the car buying process smooth and easy!! Everything was great!! I will definitely be recommending anyone that I know who is looking to buy a car to go abs see Keith! More

Purchased my second Subaru from Subaru of Richmond. Cory was the salesman for both. He will always go "above and beyond" for the customer. When the need arises for a new or used vehicle, I will contact Co was the salesman for both. He will always go "above and beyond" for the customer. When the need arises for a new or used vehicle, I will contact Cory. More

This is my second Outback and the first one I purchased from Richmond Subaru. The ease of arranging the purchase and the briefing on the vehicle features by Cory Willoughby were superior to my previous e from Richmond Subaru. The ease of arranging the purchase and the briefing on the vehicle features by Cory Willoughby were superior to my previous experience in purchasing cars. We zipped through the purchase process without any high pressure sales tactics for add-ons. We got a great price and the sale closing was very non-stressful. Cory made the whole process as simple and low key as possible. This goes a long way to creating trust between an auto dealer and its customers. More

Unlike other dealerships, he was very transparent and did not push me in anyway. Very friendly and welcoming. Best salesman I could ask for. Would recommend to any family and friends. not push me in anyway. Very friendly and welcoming. Best salesman I could ask for. Would recommend to any family and friends. More

Keith was a very friendly, knowledgeable sales person. No pressure at all. He had a very calm demeanor, was very informative yet not pushy. It was one of the nicest car buying experiences we’ve ever had. pressure at all. He had a very calm demeanor, was very informative yet not pushy. It was one of the nicest car buying experiences we’ve ever had. More

Keith was so helpful in my purchase of a new Subaru. He was very informative and explained things in a way that was easy for me to understand. I would definitely recommend him. was very informative and explained things in a way that was easy for me to understand. I would definitely recommend him. More

We bought our first Subaru from Dan McNeil in 2014 and were thoroughly impressed with him, especially his honesty,integrity, communication skills, and follow thru on all of our questions and concerns. Re were thoroughly impressed with him, especially his honesty,integrity, communication skills, and follow thru on all of our questions and concerns. Recently we needed another vehicle and I called Dan - and again the same results. Dan has shared with us that he has been with Subaru of Richmond for many years, primarily due to the way they treat their employees. We feel that in this day and time it is unique to get a quality product, from a dealer with an ethical business model, and impressive representatives of the caliber of Dan McNeil. We will be back. More

I called an advisor, Alexis Smith, and requested information on a Subaru. She informed me that she was an advisor, but would get me in contact with someone who could help me in our search. I am so information on a Subaru. She informed me that she was an advisor, but would get me in contact with someone who could help me in our search. I am so impressed with how quickly she moved and we received a call within 30 minutes from a salesperson. Alexis’s attention to detail and quick response only reassures our decision to do business with Richmond Subaru. Thank you Alexis for excellent customer care and support More