Moore Subaru
Richmond, VA
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Repeat customer Our salesman, David Lower hagen, was exceptionally helpful, instructive, amd courteous. He went out of his way to transfer belongings from our old veh Our salesman, David Lower hagen, was exceptionally helpful, instructive, amd courteous. He went out of his way to transfer belongings from our old vehicle into our new one. He went one step further by helping to setup the phone option and fully-explained how to use all the new bells and whistles that we weren't accustomed to. He found time to work with us, having several conversations before settling on our purchase. More
Fabulous Forester Purchase without any hassles We had one of the best vehicle purchasing experiences ever! Our salesman Tom Yuen handled all of the details and sold us our dream car. Everyone we wo We had one of the best vehicle purchasing experiences ever! Our salesman Tom Yuen handled all of the details and sold us our dream car. Everyone we worked with at Subaru of Richmond was so nice and patient and answered all of our questions. There was no sales pressure like we have experienced with other automobile dealers. More
Dan McNeil 2017 Impreza I bought my first Subaru recently and was very pleased with my experience. Dan McNeil was very knowledgeable and gave us thorough information about o I bought my first Subaru recently and was very pleased with my experience. Dan McNeil was very knowledgeable and gave us thorough information about our options. When it was time for us to make a choice, he did not pressure us, but made sure that we had the knowledge and understanding to make an informed decision. After our purchase, Dan made certain that we understood all the technology and features that came along with the car. We enjoyed working with Dan and will recommend him to our friends. More importantly, I am a Subaru convert, and I LOVE my new Impreza! More
IT was a good experience! Purchased a used Outback. Looks like new. Good selection, knowledgeable salesperson, good prices, no pressure, quick and easy. The car was cleaned and Purchased a used Outback. Looks like new. Good selection, knowledgeable salesperson, good prices, no pressure, quick and easy. The car was cleaned and prepped in less than 90 minutes. Harry Mosley took all the time needed to explain all the features and how to operate them. Love the car! Recommend it, Harry and Subaru of Richmond highly. More
New car purchase Harry Moseley was the BEST sales associate to work with!!!! I would highly recommend him. He was knowledgeable and professional. He took a lot of t Harry Moseley was the BEST sales associate to work with!!!! I would highly recommend him. He was knowledgeable and professional. He took a lot of time helping us choose the right car. More
Tom Yuen 2017 Outback Tom was extremely helpful, negotiated well, followed up and has gone overboard to make sure my purchase was a pleasurable experience. He answered all Tom was extremely helpful, negotiated well, followed up and has gone overboard to make sure my purchase was a pleasurable experience. He answered all my questions, returned calls and emails promptly and I couldn't be happier with my 3rd Subaru! More
Harry is the best! We went to several dealers looking at cars for my daughter, so we experienced the full gamut of sales personnel, from rookies that didn't know their c We went to several dealers looking at cars for my daughter, so we experienced the full gamut of sales personnel, from rookies that didn't know their cars to those that weren't that interested in us. Our experience with Harry was excellent. We enjoyed working with Harry because he was very responsive to our questions and very transparent and open in providing us with information. Most importantly, he explained in detail the operation of the Forester to my daughter and showed her how to check the oil, how to work all the technology in the car, even showing her how to sync her phone. We would definitely come back. More
Great experience with Cory Cory responded to my on line request for information about an Outback. His reply to my e-mail was helpful and we set up an appointment to talk with Co Cory responded to my on line request for information about an Outback. His reply to my e-mail was helpful and we set up an appointment to talk with Cory and test drive a car.I was very impressed with the Outback that I drove and Cory was able to handle all the questions that my wife and I had about the car. My wife and I needed to talk about the deal that we were offered so we went to lunch. WE concluded that the Outback was the car for and told Cory that we had a deal. We went back to the dealership and concluded the deal. Throughout our discussions about the car, from beginning too delivery, Cory was the consummate professional. More
Great Experience! I went through the Costco Auto Program and within hours of submitting my request I received a call from Harry Moseley. From first contact to driving o I went through the Costco Auto Program and within hours of submitting my request I received a call from Harry Moseley. From first contact to driving off the lot was about nine days (owing to my own indecisiveness) but throughout it all he was very friendly, professional, and quick to answer any questions I had whether it was via email, or phone/voicemail. He was very knowledgable about the cars he sells and offered an exceptional, no pressure buying experience that is a model of how it should be. I'd highly recommend him and wouldn't hesitate to work with him again the next time I'm in the market for a car. The finance/business manager Nelson Williams was also great to work with. Between my wife and I this is the fourth new car we've bought and the time spent handling the finance paperwork was the shortest of all of them. No pressure on any extras, just a straightforward and friendly interaction. I think we spent as much time chatting with him as we did handling business. All in all, a great experience. I'd highly recommend these folks to anyone looking to buy a new car. More
Great Car Buying Experience! We worked with Corey to lease a new Outback and it was the best car buying experience we have had to date! Corey was interested in what we were lookin We worked with Corey to lease a new Outback and it was the best car buying experience we have had to date! Corey was interested in what we were looking for, attentive to our needs and offered all kinds of great insight and information. We would recommend this dealership and Corey for anyone in the market for a new car! More