Moore Subaru

Great Experience Cory was great. Super friendly and professional. He helped me get the car I wanted and didn’t try to talk me into something I wasn’t interested in. Cory was great. Super friendly and professional. He helped me get the car I wanted and didn’t try to talk me into something I wasn’t interested in. I love my new Outback! More

Excellent! Dan made the whole process extremely positive. He was thorough, professional and personally helpful. I would recommend him and his dealership to anyo Dan made the whole process extremely positive. He was thorough, professional and personally helpful. I would recommend him and his dealership to anyone. Excellent experience. More

Warm, helpful, and competent. Harry Moseley in particular and the dealership in general impressed me with their customer-centered approach. In April, I sought information but was n Harry Moseley in particular and the dealership in general impressed me with their customer-centered approach. In April, I sought information but was not looking to buy. Harry gave me all the time I needed. In August, I made an appointment to buy, and Harry again attended to my needs. The sale was even easier than I expected. And when I needed help with the Bluetooth a few weeks later, Harry was still there to help. I send everyone looking to buy a new car to see him! More

Long Distance Success - Timely response / communication I am in Texas assisting daughter on car purchase ! Great on: - A very competitive bid vs. other Va dealers and out of state dealers - Timely I am in Texas assisting daughter on car purchase ! Great on: - A very competitive bid vs. other Va dealers and out of state dealers - Timely followup on questions ( verbal and Email) - Advise on 3rd party company for our trade-in . - Coordination with daughters time schedule, insurance co. - Treated daughter with respect on test drive and during new car pickup. Thanks to Subaru of Richmond- we closed this deal quickly and under my initial budget projections. More

New car purchase We thought we wanted a Subaru, but weren't sure which model. We walked into the dealership and David Lowenhagen greeted us. We talked for a few min We thought we wanted a Subaru, but weren't sure which model. We walked into the dealership and David Lowenhagen greeted us. We talked for a few minutes about what we were interested in doing, and then realized we had purchased a car for my daughter from him 10 years ago when he worked elsewhere. He remembered us, it was like old home week. He took time to find out what was important to us in a car, what my needs were and what I wanted from the car. He listened, and he picked my Outback for me to test drive. He nailed it out of the box. More

2018 Crosstrek Limited As first time Subaru buyers, we are so happy with the customer service we received from Subaru of Richmond. Corey was knowledgeable, friendly, and pa As first time Subaru buyers, we are so happy with the customer service we received from Subaru of Richmond. Corey was knowledgeable, friendly, and patient during the process of finding the right car for our family. There was no pressure to buy and Corey answered our questions and helped custom order our new car. We love our new Subaru!! Thank you, Cory, Rocco, and Subaru of Richmond! More

Very pleasant experience at Subaru of Richmond Tom Yuen was a very knowledgeable sales representative and thoroughly explained the various car features and financing options. The atmosphere during Tom Yuen was a very knowledgeable sales representative and thoroughly explained the various car features and financing options. The atmosphere during the whole process was very pleasant. We bought a Forester using the Costco pricing and the offer was very fair and involved no haggling. I will visit again for my next car purchase as this was my best car buying experience. Thanks again, More

Dan McNeil at Subaru of Richmond (part of Moore) was super We had researched what we wanted on line ahead of time and knew what to expect to pay. We actually picked Subaru of Richmond because they had what we We had researched what we wanted on line ahead of time and knew what to expect to pay. We actually picked Subaru of Richmond because they had what we wanted (an Outback) and their price was competitive. They were also very convenient, but we were willing to drive to get what we wanted for a fair price, so that wasn't the most important thing. When we went in to test drive, Dan was great. Listened to what we wanted, didn't try to sell us something that we didn't need or want. He explained the car's features and let us alone to try it out and discuss it. After driving a couple of other cars, we came back for a second test drive and made up our minds. Again, Dan was gracious and helpful without being pushy. My husband negotiated the final price and when we came in to pick it up, the car and all of the paper work were ready and waiting. Again Dan and everyone else at Richmond Subaru were helpful and not pushy. We got exactly the car and the the price we were promised. They were all extremely professional. We were so impressed that we told our neighbors across the street about it and they bought an Outback from Dan two weeks later. More

Cory was awesome. . He kept pulling cars around for us to look at. He was friendly helpful and worked with us. He went over the car before we left the dealership which wa He kept pulling cars around for us to look at. He was friendly helpful and worked with us. He went over the car before we left the dealership which was very very helpful. More

Bought a 2018 Subaru Crosstrek Harry Moseley was very kind and helpful. He gave me all of the information I didn't know I needed and happily answered all of my questions. Harry Moseley was very kind and helpful. He gave me all of the information I didn't know I needed and happily answered all of my questions. More