Moore Subaru

MY 2018 OUTBACK PURCHASE EXPERIRNCE My Sales Professional Cory Willoughby, was very thorough in helping me to decide the OUTBACK model that would best suit my needs. He is a pleasure to My Sales Professional Cory Willoughby, was very thorough in helping me to decide the OUTBACK model that would best suit my needs. He is a pleasure to work with for a no-pressure sales experience. He carefully reviewed everything with me pertaining to the sale to make sure that I understood the entire process. I am very much pleased with Cory and my purchase . I am a repeat OUTBACK owner (2010) and a LEGACY Wagon owner prior to the OUTBACK iteration.years ago. Herbert Southall Jr. Glen Allen, VA More

Experience with Subaru- Dan McNeil I came into the dealership just looking for a new vehicle. My first contact was Harry, who left for shoulder surgery. He introduced me to Dan, which w I came into the dealership just looking for a new vehicle. My first contact was Harry, who left for shoulder surgery. He introduced me to Dan, which was a blessing. Dan helped me with details starting with the backs Forester to the Touring model I ended up with. Dan was not pushy at all. He was like an old friend and made to process very easy. Dan even followed up after the sale to make sure I was happy. Best sales person I have ever experienced. More

Smooth buying experience! I was new to Subaru and hadn’t bought a car in long time. Dan McNeil spent plenty of time explaining the features of the Outback and demonstrating th I was new to Subaru and hadn’t bought a car in long time. Dan McNeil spent plenty of time explaining the features of the Outback and demonstrating them on test drives. After studying the std. packages, additional add-ons and colors, I made my decision for what I wanted - Subaru of Richmond had that combination in stock. During the test drive, Dan got a sense of how I would want the car's settings changed from the factory settings and made those adjustments to the car I purchased before I drove the car off the lot. Since the vehicle is new to me, it would take a while to find how to make those adjustments. Adjustments like the sound levels of various warnings or the follow distance when in adaptive cruise control. I'm happy I decided to give the Subaru brand a look - it really wasn't on my radar a couple of weeks before I bought one. More

Great Buying Experience This is my first Subaru and I always dread the high-pressure approach used by most Dealers. Tom Yuen pleasantly surprised me. He was very straight f This is my first Subaru and I always dread the high-pressure approach used by most Dealers. Tom Yuen pleasantly surprised me. He was very straight forward and great to work with. I was very impressed with his knowledge...this guy KNOWS his product. If you're looking to close a deal, go see Tom; he won't disappoint. More

My experience was great! Dan McNeil was great to work with. He listened to my needs and concerns and picked the Subaru Crosstrek for me. It is the perfect vehicle for me. M Dan McNeil was great to work with. He listened to my needs and concerns and picked the Subaru Crosstrek for me. It is the perfect vehicle for me. My whole experience from the very beginning to the end with Subaru of Richmond was totally painless. Just what I expected. Number one in my book. Rhonda K. Childress More

Totally positive experience I just bought a new Subaru Outback and had a very positive sales experience. David Lowenhagen was very genuine, honest and forthcoming with all detai I just bought a new Subaru Outback and had a very positive sales experience. David Lowenhagen was very genuine, honest and forthcoming with all details. He even went above and beyond in helping facilitate my trade-in by coming to my house. I am very excited about the new car and will certainly come back to David and Subaru if in the market again. More

Happy owner from Winchester If you are considering the purchase of a new Subaru, you would be wise to contact Cory Willoughby in sales at Subaru of Richmond. I was able to pu If you are considering the purchase of a new Subaru, you would be wise to contact Cory Willoughby in sales at Subaru of Richmond. I was able to purchase the specific model of Outback I wanted with a single phone call. Robert Thomas made it possible for me to obtain the vehicle at a fair price with the entire process being handled in a very efficient and professional manner. During the delivery process for my new Outback, I found Cory to be courteous, articulate and extreme;y well informed about the product he sells. He also seems to have infinite patience to answer the most detailed questions. Best of all, he is a "car person" who truly appreciates the quality of the Subaru products he sells and personally owns. More

Best experience I knew I wanted another Subaru and by doing a little research I found Subaru Of Richmond had exactly what I wanted. When I went I met Dan McNeil. He w I knew I wanted another Subaru and by doing a little research I found Subaru Of Richmond had exactly what I wanted. When I went I met Dan McNeil. He was the best!! He made my experience so wonderful. He answered all my questions and made buying a car quick and painless. I got everything I wanted in a car plus more. He is the best. Thanks Beth Guethe More

Return Customer I bought a new Subaru Crosstrek here 2 years ago for my 16 year old daughter. We never owned a Subaru before but had heard great things about them. I bought a new Subaru Crosstrek here 2 years ago for my 16 year old daughter. We never owned a Subaru before but had heard great things about them. Well, needless to say, it lived up to its reputation. As a result we came back and just purchased a new Outback for my wife. The dealership was very easy to deal with and our salesperson, Harry Moseley, was great. I never felt pressured in any way, nor did he try to steer me towards a particular model or features. It was simply about what best fit our needs. As a result, I specifically sought Harry out when we came back to purchase the second Subaru. My experience the second time was exactly the same. We are glad to now be a two Subaru family, and appreciate Harry’s knowledge of the different models and features which helped us make a decision that was exactly right for us. More

First Class buying experience This is my first Subaru and Subaru of Richmond and Tom Carr made this a wonderful experience. Just like they advertise, no pressure to buy. Tom gave This is my first Subaru and Subaru of Richmond and Tom Carr made this a wonderful experience. Just like they advertise, no pressure to buy. Tom gave full, knowledgeable explanation of the features of the Subaru and answered all questions. Just a first class experience! More