Moore Subaru

Great car buying experience Subaru of Richmond offered a friendly and professional approach to buying a new car. No pressure, just a knowledgeable salesman with complete confiden Subaru of Richmond offered a friendly and professional approach to buying a new car. No pressure, just a knowledgeable salesman with complete confidence in his product. Plenty of time to ask questions and get them answered. More

Great Impression We purchased a 2014 Forester from Moore's Sabaru and were satisfied so when we were in the market for a second car, we came back to Moore's Subaru. Da We purchased a 2014 Forester from Moore's Sabaru and were satisfied so when we were in the market for a second car, we came back to Moore's Subaru. David Lowenhagen is the type of Sales Associate that you like to deal with - knowledgeable, interested in helping you find what you are looking for, and efficiently guiding you through the purchasing process. Thanks to David, we got a great car and had a very pleasant purchasing experience. More

If you are in the market for a new car, call Harry! Harry Mosley was personable and accommodating, the kind of Sales person you want to deal with. Initially I couldn't decide whether I wanted a Forester Harry Mosley was personable and accommodating, the kind of Sales person you want to deal with. Initially I couldn't decide whether I wanted a Forester or a Crosstrek. Harry was very knowledgeable about both vehicles and about Subaru's commitments to safety. I have never owned a Subaru so this was important. I came back for a second visit to test drive each one and decided on the Forester. Harry sent me pricing the next day as I requested. I spent the next day, calling and getting quotes from 4 other dealerships. I changed my mind at least once on what color I wanted. I gave Harry the specs that I wanted, he called back later that afternoon, he had found the one I wanted We met Monday morning to wrap up the deal, he introduced me to the Finance Manager who quickly completed all the paper work, reviewed additional options and extended warranty.(I'm a Systems engineer and was extremely impressed with the desktop technology!) The price and package were reasonable. My only after thought, I should have negotiated a better deal on my trade-in. About the car- 2018 Forester - The color is beautiful, the sound is great, its fun to drive, safe, comfortable and the mileage is good. I'm looking forward to spending a few years and many miles with this one. EvelynW More

Good Car Buying Experience This is a great dealership to work with when buying a new car. Tom Yuen is very pleasant, helpful, knowledgeable and thorough. He provided an experi This is a great dealership to work with when buying a new car. Tom Yuen is very pleasant, helpful, knowledgeable and thorough. He provided an experience far above my expectations. There was no pressure to buy. But I did, and I love my Subaru! More

Just bought my 2nd Subaru! I just purchased my second Subaru from this dealership - and my second from salesperson harry Moseley. I appreciate his low pressure sales approach. I just purchased my second Subaru from this dealership - and my second from salesperson harry Moseley. I appreciate his low pressure sales approach. He strives to meet what I am looking for regarding price and performance, and he does not try to upsell me. All of the staff have been professional and accommodating. I recommend this dealership! More

Easy car-buying experience I have not bought a new car in 18 years, so the process was quite different than in the past--far less stressful and time consuming! Mr. Moseley was I have not bought a new car in 18 years, so the process was quite different than in the past--far less stressful and time consuming! Mr. Moseley was patient, friendly, professional, and helpful in every way without any pressure at all--no long sales pitches or waiting to speak with the manager, etc. as it used to be. I was allowed to take both the Outback and the Forester for a test drive twice each, which helped me make my final decision to purchase the Forester. I am enjoying my new Subaru and plan to go back soon for a second "tutorial" regarding all of the special features! More

PERFECT CAR BUYING EXPERIENCE Dan was efficient, professional, very knowledgeable and easy to work with. From the top notch service we experienced with Dan to the easy visit with Dan was efficient, professional, very knowledgeable and easy to work with. From the top notch service we experienced with Dan to the easy visit with the business dept. they did far exceed my expectations as to how the sales experience should be. I have never experienced such an overall PERFECT car purchase. There was no pressure, no waiting, no shuffling from desk to desk or person to person. Dan handled it all with ease. I would and have recommended Dan and Richmond Subaru to friends. More

Tom Carr showed me that car buying can be stress-free! I had been thinking of buying a new car for some months, after which I'd pretty much narrowed my search to Subaru. However, it was purely on whim that I had been thinking of buying a new car for some months, after which I'd pretty much narrowed my search to Subaru. However, it was purely on whim that I called a friend one afternoon and said "Let's go look at Subarus." I was really still in "research mode," although I knew what features I was looking for. Tom Carr approached me shortly after I walked into the showroom, and we chatted a bit about my decision to look at Subarus. He showed me the SUV models available, and I quickly narrowed things down to the Forester. (I have a big dog who travels with me a lot.) Tom just started talking about all the features available, then he sat down at his computer to show me some stories about the safety of the vehicle. He also made our conversation very friendly and personal (and at times funny), and I didn't feel like I was being pressured to buy anything. However, almost without noticing, I made the decision right then to buy a brand-new 2018 Subaru Forester. He made a list of all the special accessories I wanted, found a car on the lot with most of them already installed, and then ordered the rest to be installed within a few days. I don't think I've ever purchased a new or used car with less stress or, for that matter, having as much fun. When I picked up the car, he introduced me to my new service consultant and showed me around so I would know where and how to bring the car in for its first service (which hasn't happened yet). In follow-up, Tom has responded to my phone calls with silly little questions quickly and informatively. It has been a pleasure doing business with him! More

How far would you drive to get a good deal? I traveled 4 hours for a great deal.Cory was very responsive, helpful and wonderful to deal with I live 3 miles from a Dealership. I traveled 4 hours for a great deal.Cory was very responsive, helpful and wonderful to deal with I live 3 miles from a Dealership. More

Dan McNeil is Outstanding I purchased a new Outback mainly because of past experience with Dan. I had purchased a car through him previously and was impressed by his product kn I purchased a new Outback mainly because of past experience with Dan. I had purchased a car through him previously and was impressed by his product knowledge and outstanding assistance. Dan handled the entire sales process; you don’t get shuffled around to a “sales manager” at Subaru of Richmond. More