Moore Subaru

Our First Subaru and will not be our last. We walked into Moore Subaru knowing it was between 2 choices....Crosstrek or Outback. We might of been the first clients to come with a ladder ready We walked into Moore Subaru knowing it was between 2 choices....Crosstrek or Outback. We might of been the first clients to come with a ladder ready to see which car would fit our needs. After checking out both cargo spaces and explaining to David our salesman that my job required a ladder as well as hauling around 2 young boys and all their baseball gear space was going to be concern. After test driving both and realizing both cars provided safety, AWD, and overall great looking vehicles our gut went with the Outback. We are so happy with our choice and while we know Subaru is a long lasting car it won't be our last. David spoke to us as old friends coming through the door and not like prey ready to make a sale. I highly recommend this dealership from start to finish things we very smooth. More

First time Subaru buyer Purchased our first Subaru( new Ascent!) through Harry Moseley. Harry was great to work with from start to finish. Always very friendly, accommodating Purchased our first Subaru( new Ascent!) through Harry Moseley. Harry was great to work with from start to finish. Always very friendly, accommodating and helpful throughout the process. As a side note, I thought it was important for me to mention Dan McNeil as well. Dan did a great job filling in while Harry was out for an extended period of time. More

Happy Experience Corey Willoughby, my salesperson, was wonderful. He answered my questions in a straightforward and accurate fashion. ( At a different dealer, the sale Corey Willoughby, my salesperson, was wonderful. He answered my questions in a straightforward and accurate fashion. ( At a different dealer, the salesperson gave vague or off- the-mark answers, intending to not answer my actual questions, to “ put lipstick on a pig”.). Corey went above and beyond— he came in on his day off to personally make delivery of the car to me. He is personable and excellently represents this dealership. More

A good experience Had no plans to buy a Subaru. Were looking at Honda and Toyota. Our neighbor recommended that we go to Subaru in Richmond and meet with Dan McNeil. Had no plans to buy a Subaru. Were looking at Honda and Toyota. Our neighbor recommended that we go to Subaru in Richmond and meet with Dan McNeil. We are glad that we did. Dan introduced us to the Outback and covered all of the great things about this car. We were not pressured at all by Dan. His technical knowledge of the car was very good. Covered all details with both of us. We are now proud owners of a 2018 Subaru Outback. More

Pleasant experience When I walked into the dealership I was met by David with smile and a hearty handshake, I told him what I was looking for and he was very helpful, He When I walked into the dealership I was met by David with smile and a hearty handshake, I told him what I was looking for and he was very helpful, He showed me the car explained all the all the features the car had, Took it for a test drive. Upon returning after he was very helpful with doing the paperwork, He explained in common terms the financing. Within 2 1/2 hours I drove my new Subaru cross trek of the lot. Thanks David, More

Great experience buying our first Subaru We recently purchased a preowned Subaru from Subaru of Richmond. I had a very pleasant experience with no surprises. All the admin paperwork was read We recently purchased a preowned Subaru from Subaru of Richmond. I had a very pleasant experience with no surprises. All the admin paperwork was ready when I went in to pick up the car. My salesperson, David Lowenhagen, was very nice and professional throughout. He answered all my questions and always called back promptly. Great job David! More

Absolutely wonderful From the very first hello we were very comfortable with our salesperson (David Lowenhagen). There was no pressure and he was very obliging in every From the very first hello we were very comfortable with our salesperson (David Lowenhagen). There was no pressure and he was very obliging in every way to make our experience in buying a new car a pleasant one. We bought a new Subaru Legacy and I could never be more happy or satisfied. David was the most helpful and nicest person in explaining the car to us. We went there to buy a used hatchback forester or outback. Because my husband has disabilities we needed to get his scooter, which disassembles into five pieces, in and out of the car easily. We did not see one we liked. When David showed us the trunk of the Legacy we were sold. It actually had more room in the trunk than any hatchback we looked at. We gave the matrix we were driving to our daughter and he made the transfer of our tags and everything so easy. He got us the best interest rate and financing to meet our needs. We highly recommend this dealership and look forward to our future business with the service and staff. Joyce and David Miller More

Love my Subaru Forester! I did not “need” a new car but was was so interested in all the extra safety features on the Subaru that I had to drive it. I drove several compact S I did not “need” a new car but was was so interested in all the extra safety features on the Subaru that I had to drive it. I drove several compact SUV’s and selected the Forester because of the visibility and seat height and the numerous safety features. Moving the sideview mirrors was a touch of genius! We were pleasantly surprised to find out the insurance is less than what we were paying! Many thanks to Harry Moseley for his patience and courtesy to me while explaining and making sure I understood the features of the car. I highly recommend Richmond Subaru and salesman Harry Moseley! More

Best car buying experience I researched the Subaru Forester and knew that I wanted it for my next vehicle. I made an appointment with Harry Moseley and learned so much more abo I researched the Subaru Forester and knew that I wanted it for my next vehicle. I made an appointment with Harry Moseley and learned so much more about the vehicle. This was the first time I test drove a vehicle where the salesperson explained all the features (e.g. safety), got in and drove and explained the features to me and then had me drive. I was able to drive city and highway which a lot of dealers won't let you do. Harry answered all my questions. I didn't buy on the first day to give myself time to think about it and to get paperwork organized. I scheduled a second appointment for another test drive and still learned more about the vehicle. I didn't feel pressured to purchase or was hurried during either appointment. I always felt at ease and comfortable talking and asking questions. I did purchase a vehicle on my second appointment and am very happy with the purchase. Nelson Williams helped me with all my purchase and finance paperwork. Like with Harry, I felt at ease during the entire process and understood all the paperwork. After finishing my paperwork I met with Harry again and he helped me set up the vehicle and talked me through settings (e.g. seat position, radio, AC/heat). This was the first time I purchased a vehicle on my own so I was nervous not having someone with me. I never felt taken advantage of (since I was alone) and was completely as ease with the experience. Like my title says, this truly was the best car buying experience I've ever had. I highly recommend this dealership. More

Best Experience I've Ever Had I have never owned a Subaru but decided it was the right car for my daughter's first. (maybe seen too many of their sweet commercials). Making a dea I have never owned a Subaru but decided it was the right car for my daughter's first. (maybe seen too many of their sweet commercials). Making a deal and getting financed with this dealership was easy and actually pleasant. And our salesperson who showed my daughter the car and took her for a test drive (Chris Willoughby) was the nicest and most helpful salesperson at a car dealership that I have ever met. We highly recommend this dealership both for the efficient and pleasant experience of making a deal and even more so for the service and warm nature of its staff. My daughter loves her Forrester and I feel good that she is driving a safe car and has a local dealership to maintain it. More