Moore Subaru
Richmond, VA
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Everything went smoothly and on time. Everything went smoothly and on time. I never felt neglected. The only thing that disappointed me was the trade in value of my car. It was less than Everything went smoothly and on time. I never felt neglected. The only thing that disappointed me was the trade in value of my car. It was less than the Edmunds value which I did not list as excellent. The sales hype said that the price was beaten 8 times out of 10 (actually that's 4 of 5). The price was fair I suppose, but I was a bit annoyed at the outcome. All in all, great car and a good experience. That doesn't always happen. More
Tom Made it Easy to Get the Exact Car that I Wanted Tom is a top of the line salesman. He made it easy to get the exact car that I wanted. I would recommend him to anyone looking to purchase a new vehic Tom is a top of the line salesman. He made it easy to get the exact car that I wanted. I would recommend him to anyone looking to purchase a new vehicle. More
Thanks Subaru of Richmond Harry Moseley made the Subaru buying experience easy and enjoyable. He took time to fully explain all of the Outback's features to a first time Subar Harry Moseley made the Subaru buying experience easy and enjoyable. He took time to fully explain all of the Outback's features to a first time Subaru buyer. The Financial dealings were pleasant with no hard sell of After-Market items. Love the digital display that serves as a table. I am looking forward to meeting the Service Department folks when the time comes to service my 2018. Beautiful car and a great experience. Thank you Harry and Subaru of Richmond. Sam Holland More
The Best Dealership! I always receive excellent service from Subaru of Richmond so my expectations are very high, but they still amaze me with their customer focus and att I always receive excellent service from Subaru of Richmond so my expectations are very high, but they still amaze me with their customer focus and attention to what the customer is looking for in a car and service. Chris Dean was very helpful and he kept in touch with me throughout the entire process. I plan to always come back to Subaru of Richmond and I will recommend them as well as Chris to everyone I talk to. More
Great Experience I was looking for a very specific car, and Chris went out of his way to find it for me. I also feel like he gave me a very good deal on it. Would defi I was looking for a very specific car, and Chris went out of his way to find it for me. I also feel like he gave me a very good deal on it. Would definitely recommend these guys to anyone in the market for a new car. Thanks, Jake More
Painless car buying Happy with my overall car buying experience. I really liked my salesman, Dan McNeil. He made the process as easy as possible, and did a great job expl Happy with my overall car buying experience. I really liked my salesman, Dan McNeil. He made the process as easy as possible, and did a great job explaining the features of the Forester. Highly recommend Dan and this dealership. More
No Pressure Sales Our sales associate, Dan McNeil, was not only friendly but extremely helpful in instructing us on all the whistles and bells on our new Outback. The Our sales associate, Dan McNeil, was not only friendly but extremely helpful in instructing us on all the whistles and bells on our new Outback. The sales process at Richmond Subaru was straight forward and comfortable. More
My Subaru Experience Best purchasing experience. No hassle purchase and Chris Dean listened to what I was looking for. Chris did a great follow up to make sure that everyt Best purchasing experience. No hassle purchase and Chris Dean listened to what I was looking for. Chris did a great follow up to make sure that everything was okay with my 2018 Subaru Crosstrek (which I love). This is my 6th Subaru purchase from Subaru of Richmond and would never go to another Subaru dealer. This dealership is wonderful. From the sales staff to the service department to the parts department they are all wonderful! More
My Subaru Experience.. I would have to say my experience with Subaru of Richmond, and with Dan MacNeil, the sales associate who helped me fill my dream of having a Subaru Ou I would have to say my experience with Subaru of Richmond, and with Dan MacNeil, the sales associate who helped me fill my dream of having a Subaru Outback far exceeded my expectations. Dan delivered immediately and has continued to make sure I am comfortable with complete operation of the vehicle. I would not hesitate to refer Dan MacNeil or Subaru of Richmond to friends in the future. More
Pleasant experience I had a pleasant experience at Subaru of Richmond. Sales Associate Harry Moseley was excellent. He was knowledgeable, easy to work with, and down to I had a pleasant experience at Subaru of Richmond. Sales Associate Harry Moseley was excellent. He was knowledgeable, easy to work with, and down to earth. This was the best car buying experience I had in 35 years. More