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Moore Subaru

Richmond, VA

4.3
414 Reviews

9177 W Broad St

Richmond, VA

23294

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Showing 414 reviews

July 27, 2022

The sales side was great. Service department kinda sucks. Lack of communication; unanswered phone calls, overpromise/underdeliver. Went to Live Chat because all calls just wen More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name given
June 28, 2022

Sales rep was Ray. Made everything easy and painless. Everything was amazing and I got exactly what I wanted. I walked in only intending to look at an outback. Ended up More

by AkessonA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Karamoutsos, Ray Chamberlain
June 27, 2022

Sales David Lowhagen was knowledgeable talkative and direct. Very helpful. He introduced me to the key players and shoes the service Dept.. More

by Neil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen
June 27, 2022

Keith Nelson (salesman) was exceptionally professional & knowledgeable about product. I probably was in contact with him 3 separate times before I decided to purchase my first Subaru. Keith answered all of More

by sandydogmusic
Recommend Dealer
Yes
Employees Worked With
Keith Nelson
June 26, 2022

Moore Subaru made my car buying experience wonderful. Reggie Brice was great to work with. He is very knowledgeable and took the time to be sure I was completely comfortable with my new Outback Wilderne More

by jm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Brice
June 25, 2022

Ray Chamberlain was fantastic to work with. He was very knowledgeable and friendly. Just a great experience all the way around. More

by Lkcochran1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Chamberlain
June 25, 2022

Everyone was very helpful and informative. It was an easy process. I love my new car. More

by maryminor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Brice
June 24, 2022

Worked with David Lowenhagen to buy the exact model and color i was looking for. He was super knowledgeable about the car features and was very flexible about delivery too! More

by Saltgrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lowenhagen
June 24, 2022

Everybody that I encountered was professional, knowledgeable, and friendly. I really had a sense that they cared. More

by Hannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hing Dinh
June 24, 2022

Hung worked with us thoroughly to understand our needs and explore options with us. Hung did a great job sharing sales brochures with us - very helpful - and in reviewing the options online, and also did More

by Art
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hing Dinh
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