Moore Subaru
Richmond, VA
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Harry Moseley is an excellent sales rep! Harry Moseley was polite, friendly, knowledgeable, responsive and patient in answering my questions. He is a good listener and communicator. He always Harry Moseley was polite, friendly, knowledgeable, responsive and patient in answering my questions. He is a good listener and communicator. He always followed up when he said he would! More
Great choice! David was friendly, knowledgeable, and professional throughout my whole Subaru purchase. He made the process unbelievably easy. He also wasn’t a “hard David was friendly, knowledgeable, and professional throughout my whole Subaru purchase. He made the process unbelievably easy. He also wasn’t a “hard sale” salesman. This is my first Subaru purchase and it probably won’t be my last. I definitely will be back to see David and this dealership again, More
Outstanding service. This is my first experience with Subaru of Richmond. David Lowenhagen was great and provided excellent service with my purchase of my new 2019 Outback This is my first experience with Subaru of Richmond. David Lowenhagen was great and provided excellent service with my purchase of my new 2019 Outback. He was also very helpful with giving me a good price for my trade-in. Thanks for the great work. More
Quick, easy purchase! Friendly, quick, efficient, no-nonsense deal. Total transaction time was about 1:40, even with a trade. Staff was excellent! The dealership is undergo Friendly, quick, efficient, no-nonsense deal. Total transaction time was about 1:40, even with a trade. Staff was excellent! The dealership is undergoing renovations, so the sales area was relocated temporarily. Tom’s product knowledge is impressive. He’s extremely helpful and easygoing. A pleasure to deal with! More
Dan McNeil - Superstar Salesman Dan McNeil, is exceptional. We began talking years before he sold me our new Ascent. He was always helpful and spoke to me when I was waiting at Subar Dan McNeil, is exceptional. We began talking years before he sold me our new Ascent. He was always helpful and spoke to me when I was waiting at Subaru of Richmond for service on my Outback. Dan gave me an Ascent brochure months before any Ascents were even on the lot. I'm a very pleased two Subaru owner both purchased from Subaru of Richmond. I have great service experiences thanks to Donnie Myers and his team. More
Knowledgable Beyond all of the standard attributes of a car salesperson, Harry knows his product, and what needs an easier explanation than what is in the manual. Beyond all of the standard attributes of a car salesperson, Harry knows his product, and what needs an easier explanation than what is in the manual. This is the second car I have bought from Subaru Richmond. There service department personnel are easy to do business with, and if they say a repair or service will take an hour it usually is done in 45 minutes. More
Awesome customer service. I recently moved from California and needed to purchase a car. David Lowenhagen was my sale associate and could not have made the transaction any easi I recently moved from California and needed to purchase a car. David Lowenhagen was my sale associate and could not have made the transaction any easier. Being a youngish female buying a car can seem like a daunting task; however David and the whole team at Subaru of Richmond made it straightforward and simple. From the ease of test driving cars to finding the perfect fit, to discussing my needs in a vehicle and David talk through pros and cons of each selection, to financing and contracts with the Business Manager and finally receiving the keys. David even help walk me through how to get insurance and all of the many buttons to push and not to push in these tech savvy new cars. If you are looking for great cars at good prices and people who are willing to go way above and beyond with customer service then Subaru of Richmond is your place and David is your guy! I hope to not buy another car for a very long time but when I do I will definitely be a return customer. Thank you all for making my move seamless. Sincerly, Nicole Hadsell (Boschen) More
Made me feel very comfortable and the experience was fun Dan was very helpful and knowledgeable. I would recommend him to any of my friends looking to buy. He was up front about my options and answered all o Dan was very helpful and knowledgeable. I would recommend him to any of my friends looking to buy. He was up front about my options and answered all of my questions helping me find the perfect car at the best price. More
Would not buy a Subaru anywhere else I have been going to Richmond Subaru for years and having my service done there on all my cars. I recently went to buy a new Subaru Forester and every I have been going to Richmond Subaru for years and having my service done there on all my cars. I recently went to buy a new Subaru Forester and everyone went out of their way to help me find the one I wanted amd through the purchase and trade in process. I would never think to go anywhere else to buy a car or to have service done. More
2019 Outback purchase Ray Chamberlain was great to work with. He was very helpful and made the overall experience easy and enjoyable. He was the reason I bought from Subar Ray Chamberlain was great to work with. He was very helpful and made the overall experience easy and enjoyable. He was the reason I bought from Subaru of Richmond. Highly recommend him! More