Moore Subaru

Low key, no pushy salespeople! Dan happened to be walking by when we came in the door. We knew what we wanted, he was able to find one being built and although it was promised to a Dan happened to be walking by when we came in the door. We knew what we wanted, he was able to find one being built and although it was promised to another dealership, Subaru of Richmond went up to DC and picked it up for us. Dan took us for a test drive, showed us all the safety features on the ride, and explained everything to us on the day of delivery. Even found the Grateful Dead Sirius radio station for me. I would recommend anyone to use Dan for their Subaru salesman. More

Dan MacNeil for top Product Specialist! THIS IS MY 5TH SUBARU PURCHASE AND BY FAR THE MOST ENJOYABLE. AS FAR AS VEHICLE SALES PROFESSIONALS DAN HAS A QUALITY UNIQUE ABILITY. HE'S ABLE TO THIS IS MY 5TH SUBARU PURCHASE AND BY FAR THE MOST ENJOYABLE. AS FAR AS VEHICLE SALES PROFESSIONALS DAN HAS A QUALITY UNIQUE ABILITY. HE'S ABLE TO GET HIS MESSAGE ACROSS WITH HIS SUPERIOR PRODUCT KNOWLEDGE AND NO PRESSURE SALES TECHNIQUE. DURING THE VEHICLE DELIVERY PERIOD DAN KEPT ME INFORMED OF THE PROGRESS AND ALWAYS RETURNED MY PHONE CALLS CONCERNING THE PURCHASE. HE MADE ME FEEL CONFIDENT THAT I HAD MADE THE RIGHT DECISION. HE SPENT AN EXTRAORDINARY AMOUNT OF TIME EXPLAINING THE TECHNICAL FEATURES OF THE NEW 2020 VECHICLE WHICH I FIND WENT BEYOND ANYTHING I HAD EXPERIENCED BEFORE. HE IS TRULY AN ASSET TO THE SALES STAFF AND MAMAGEMENT. More

Dan MacNeil & Subaru of Richmond are the best! Everyone we interacted with at Subaru of Richmond was pleasant, professional and very helpful. Our sales agent Dan MacNeil has provided us with the be Everyone we interacted with at Subaru of Richmond was pleasant, professional and very helpful. Our sales agent Dan MacNeil has provided us with the best car purchasing experience we’ve ever had, both in 2015 and now in 2019. Subaru of Richmond is a first class operation! More

I have driven a truck ever since I got my drivers license. When I had a baby last December, I realized a truck was going to be a challenge. I did a lot of research and decided on a Subaru. Harry was license. When I had a baby last December, I realized a truck was going to be a challenge. I did a lot of research and decided on a Subaru. Harry was the absolute best salesman I could have asked for. He was not pushy. He was helpful, informative and always pleasant. I highly recommend Subaru of Richmond and Harry. More

excellent experience buying outback No "haggle" pricing that was very competitive. (2) They ordered the car with my desired options and kept me informed as to the status.(3) Once deliver No "haggle" pricing that was very competitive. (2) They ordered the car with my desired options and kept me informed as to the status.(3) Once delivered, I asked for a couple more options and they installed them promptly.(4) They followed up after purchase to make sure I was satisfied and not having any issues.(5) They were knowledgeable about the car and if, occasionally, they did not know the answer to a question, they called whomever to find the answer for me.(6) They allowed me to test drive several models before I finally took delivery.(7) Extremely friendly. More

Review of Harry Moseley at Subaru of Richmond I am very glad Harry Moseley chanced to greet me when I stopped at Subaru of Richmond to look at used Outbacks. My intention was to buy a 2-3 year ol I am very glad Harry Moseley chanced to greet me when I stopped at Subaru of Richmond to look at used Outbacks. My intention was to buy a 2-3 year old car with 30 - 40,000 miles. The August end of year sales were in progress and Harry explained that these 2019 prices were very close to the 2-3 year old cars and this seemed the best move for me. Harry was knowledgeable and friendly and did not pressure me to make this decision. The whole experience was very pleasant. I had an unusual request - that the driver seat be leather - and he took care of this. I am enjoying my 2019 Outback and know that I can call on Harry with any questions or concerns. Mary Sue Sanderlin More

Keith Nelson greeted me when I entered Subaru Richmond and helped me through the test drive on day one. The next day, when I went back to get the car, Keith helped me through the initial paperwork and ex and helped me through the test drive on day one. The next day, when I went back to get the car, Keith helped me through the initial paperwork and explained all the interesting things about my car, some of which were new to me. He was very patient and thorough and I left feeling like I had a great knowledge base for understanding my car. I would recommend Keith to anyone looking for a new vehicle. More

Tom Carr is the salesperson everyone wants when car shopping! Tom made the experience a great one. He was very patient with me, understanding that I may or may not be ready to buy and I was still tryi shopping! Tom made the experience a great one. He was very patient with me, understanding that I may or may not be ready to buy and I was still trying to decide which car I wanted. He was not trying sell me a car, his goal was to sell me the car that met my needs and that was the best fit for me. I appreciated his open and honest discussions with me toward that end. More

Subaru of Richmond car buying experience My salesman, Dan MacNeil, went over all the car's features in great detail and showed me how to use them, which was quite helpful since I was used to My salesman, Dan MacNeil, went over all the car's features in great detail and showed me how to use them, which was quite helpful since I was used to driving a much older car. This kind of salesmanship doesn't happen at every car dealership! I also indicated what I could or could not afford and Dan and the various dealership employees worked with me to make the purchase of my new Legacy possible. Overall a very positive experience! More

Ray Chamberlain should be cloned. I had been looking at Outbacks as well as Toyotas &Hondas for almost a year & wanted to make a final decision when I walked into your Subaru dealershi I had been looking at Outbacks as well as Toyotas &Hondas for almost a year & wanted to make a final decision when I walked into your Subaru dealership and I met Ray Chamberlain. He was not pushy which was very important to me but he was very persuasive. He took me for a test drive & spent a huge amount of time going over all the features of the Outback & answering all my questions. I left that day having made the decision that I definitely wanted to by an Outback. I was in the process of selling my house & couldn’t actually buy the car until I closed & was afraid the car would be gone when I was finally able to purchase it (it was a 2019 closeout & it had to be a white Touring). A couple months later I called Ray & he assured me he could get me exactly what I wanted & did, he even texted me pictures of the car. He was available whenever I had questions & worked with me on the price. All in all, I couldn’t have been happier with Ray & my whole experience purchasing my Outback. I am only sorry that I will not be able to follow up with service because I have relocated to NJ. More