Moore Subaru
Richmond, VA
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Great salesman, wonderful dealership The salesman, Tom Yuen has an excellent product knowledge. The overall staff are all wonderful and make the entire car buying an extraordinary experie The salesman, Tom Yuen has an excellent product knowledge. The overall staff are all wonderful and make the entire car buying an extraordinary experience. So much so, in addition to ourselves, my mother in law and one of my best friends all bought new cars from Tom, within a week! Highly recommend Tom and the entire dealership for their knowledge and no pressure, no sales game deals. More
DESVERNINE Bought a Subaru ASCENT 2020 from Keith Nelson and it was a wonderful experience dealing with a knowledgeable and expirienced salesperson that made the Bought a Subaru ASCENT 2020 from Keith Nelson and it was a wonderful experience dealing with a knowledgeable and expirienced salesperson that made the whole transaction the easiest I have ever had in buying a new car. Keith was polite, friendly and listen to our needs carefully. Kudos to the dealership for having someone like Keith in their sales staff. Eugene Desvernine More
Harry Moseley is an exceptional salesman. He listened to Harry Moseley is an exceptional salesman. He listened to us and really understood our buying criteria. Then he tried to match or exceed our expectat Harry Moseley is an exceptional salesman. He listened to us and really understood our buying criteria. Then he tried to match or exceed our expectations -- simple, right? But so few car salespeople can do this well. My wife is extremely sensitive to condescending sales people, and Harry won her over almost immediately, which is quite a compliment. More
Dan MacNeil I felt very comfortable discussing cars with Dan. There was no annoying sales pressure just a helpful attitude. Dan helped me choosing from the diff I felt very comfortable discussing cars with Dan. There was no annoying sales pressure just a helpful attitude. Dan helped me choosing from the different models to pick the right one for me. After the sale he sat down with me and showed me all the features of my new car and continues to answers my questions after I drove the car off the kit. I have recommended him to all my friends who are interested in new cars. Thank you Dan. More
Awesome experience working with Keith Nelson! Each time I texted Keith Nelson with a question he answered me within a few minutes. It was so great to actually be in contact with a real person as o Each time I texted Keith Nelson with a question he answered me within a few minutes. It was so great to actually be in contact with a real person as opposed to a computer! Keith was very informative and we felt thoroughly apprised of all things relating to each model of Subaru. We decided on a 2020 Crosstrek and Keith was immediately available to begin the process. My car came in earlier than expected and we asked Keith if it could be ready at a certain time and he made that happen. We were very satisfied with the service that Keith and this dealership provided. More
Great Experience & Very Happy! From the moment I came to see the Ascent in August to the final delivery, the dealer went above and beyond. Was very accommodating in every way. Davi From the moment I came to see the Ascent in August to the final delivery, the dealer went above and beyond. Was very accommodating in every way. David Lowenhagen was terrific, listened to my needs for the SUV, made a few suggestions and didn't push in any way to have me purchase more than what I wanted or needed. I'm still getting acquainted with my vehicle, and know that if I have any questions, all I need to do is call David! So happy I bought the Subaru Ascent! More
Mr. Nelson was very knowledgeable about the features Mr. Nelson was very helpful to both my son and me in describing in detail the many advanced features of the automobile and the differences in the vari Mr. Nelson was very helpful to both my son and me in describing in detail the many advanced features of the automobile and the differences in the various trim lines. He was able to answer any questions we had about them as well as questions about individual accessories. It was very obvious that he knew the product line and the sales business quite well. I would recommend him as well as the dealership to any prospective buyer of Subaru automobiles. More
Keith was friendly, knowledgeable and very helpful. He took the time to assist us with all phases of the process. Great experience! Keith was fantastic to work with, we want to leave with a new car and he took the time to assist us with all phases of the process. Great experience! Keith was fantastic to work with, we want to leave with a new car and he delivered. I've already recommended Keith and Subaru of Richmond to a friend look at the Outback. I love my Subaru! More
Subaru of Richmond was so easy to work with! The sales staff was knowledgeable and efficient especially Harry Mosley who professionally went over all the features of my new Subaru Crosstrek. Love my new S staff was knowledgeable and efficient especially Harry Mosley who professionally went over all the features of my new Subaru Crosstrek. Love my new Subaru. More