Moore Chrysler Jeep - Service Center

Very little communication! I went for an oil change with an 11:00 appt and didn’t get out of there till almost 2:00. Then I found out that I didn’t get some of my regular schedu I went for an oil change with an 11:00 appt and didn’t get out of there till almost 2:00. Then I found out that I didn’t get some of my regular scheduled maintenance done because no one told me I needed it. I also found out that they are supposed to ask if you have the tire replacement contract and I’ve had four oil changes and no one ever asked that question. More

Aaron did a great job I appreciate the professional quality service that I get from Aaron. He did a great job taking care of me. His customer service is very good. I appreciate the professional quality service that I get from Aaron. He did a great job taking care of me. His customer service is very good. More

Warranty issues I had my car making a funny noise turns out I had a bad header The parts were ordered and my car now runs perfectly I had my car making a funny noise turns out I had a bad header The parts were ordered and my car now runs perfectly More

service always am treated with courteous attention, the due services are explained and estimated cost are given. The required work is done in a timely manner. always am treated with courteous attention, the due services are explained and estimated cost are given. The required work is done in a timely manner. More

Service Kyle did an outstanding job servicing my 2016 Jeep. Very professional and through. Highly recommended this place and Kyle when considering have work d Kyle did an outstanding job servicing my 2016 Jeep. Very professional and through. Highly recommended this place and Kyle when considering have work done on your vehicle. More

great service Travis was very informative on how a jeep engine works & the need to change oil every 4000 miles. he got the work done efficiently & got us back on t Travis was very informative on how a jeep engine works & the need to change oil every 4000 miles. he got the work done efficiently & got us back on the road. More

Recall I was in because of a recall on the airbags. I received a ride home due to the time it would for repairs, which was about 4 hours. I was in because of a recall on the airbags. I received a ride home due to the time it would for repairs, which was about 4 hours. More

Great Service! I always trust Moore Jeep to service my 2014 Jeep Patriot because they are kind and do not lie about the services I need. Being a small woman, many r I always trust Moore Jeep to service my 2014 Jeep Patriot because they are kind and do not lie about the services I need. Being a small woman, many repair shops try to take advantage of me and sell me services I don't really need... Little do they know, I know about cars, so it's not easy to lie to me about I need. I live in Tempe and I will continue to drive to Peoria to get my vehicle serviced by Moore Jeep because I trust them. More

Still no resolution to microphone issue When I purchased my 2018 Jeep Cherokee, we noted that the microphone was not working properly so I’m not able to use my phone in hands free mode. When I purchased my 2018 Jeep Cherokee, we noted that the microphone was not working properly so I’m not able to use my phone in hands free mode. I attempted to get the microphone fixed along with my first oil change, but despite significant trouble shooting and the radio being replaced, the microphone still doesn’t work. I can hear the caller, but the caller can’t hear me. I have not received an update as to what is wrong or how to resolve the problem and it’s been over a week since the radio was changed out. More

Electronic throttle control 2015 jeep stalled on freeway, called Moore service and advised to bring it in. Towed it to dealer and was given a number to call for follow up. I ca 2015 jeep stalled on freeway, called Moore service and advised to bring it in. Towed it to dealer and was given a number to call for follow up. I called every day for six days without getting any resolution. On sixth day I trailered my Jeep to another Chrysler dealer. By 9:30 next morning I received a call that the 2nd dealer had my Jeep completely repaired. The service advisor was totally unreliable and very unavailable. More