Moore Chrysler Jeep - Service Center

Wait was long They did there job. The only complaint I have is I had an appointment. I show up and am told it will be 2 hour wait due to multiple cars ahead of m They did there job. The only complaint I have is I had an appointment. I show up and am told it will be 2 hour wait due to multiple cars ahead of me. An appointment set should be roughly when I get in... I would be less upset If the guy would of said something like he apologizes for the delay and unexpected long wait. Companies get busy, I get it... but I think being more courteous would be appreciated. More

Thanks Travis. Great job taking care of my car. Thanks for taking care of my car. I liked you keeping me informed and letting me know all about the work done I would not take my car anywhere else. Thanks for taking care of my car. I liked you keeping me informed and letting me know all about the work done I would not take my car anywhere else. More

Transmission problem Aaron is a knowledgeable service writer. With a quick check of my problem, Aaron informed me what the situation was and about how long it would take Aaron is a knowledgeable service writer. With a quick check of my problem, Aaron informed me what the situation was and about how long it would take. Thank you, I will return for future service. More

Great day at Moore dealership When I took my car in Aaron met me with a smile on his face and told me it would be about an hour to have the work done and I was welcome to go in and When I took my car in Aaron met me with a smile on his face and told me it would be about an hour to have the work done and I was welcome to go in and have coffee and donuts. He is so friendly and so helpful and explained everything with the recall on my car. He even had the floor mats put in for me that I bought More

Oil change/regular maintenance Jake is always friendly and helpful! The job was completed in a timely manner. Even though I did not need it this time I appreciate the offer to give Jake is always friendly and helpful! The job was completed in a timely manner. Even though I did not need it this time I appreciate the offer to give me a ride to home while waiting for vehicle to be serviced. More

Car Repair Every time I am at Moore I am treated very well by all staff I have come in contact with. My repairs were done in a timely manner and I am very satis Every time I am at Moore I am treated very well by all staff I have come in contact with. My repairs were done in a timely manner and I am very satisfied with my experiences at Moore! More

Check engine light Diagnosed problem and replaced sensors. Had to replace thermostat. Had to replace transfer case and don’t know what caused it to fail. Jeep had sev Diagnosed problem and replaced sensors. Had to replace thermostat. Had to replace transfer case and don’t know what caused it to fail. Jeep had several recalls on transfer case. I think these recalls caused the failure. Recalls caused the actuator to fail three times. More

Knowledgeable service advisor Advisor was prompt, quickly handled everything to get my Jeep in for service and was done within the hour. Now your sales guys on the floor sittin Advisor was prompt, quickly handled everything to get my Jeep in for service and was done within the hour. Now your sales guys on the floor sitting around talking about telling buyers to xxxx off or take a hike, very unprofessional. Coming from a sales manager position, I’d fire my staff for that. All it takes it one clients review to jeopardize a companies integrity. More

Oil change As always, Mike is well informed about my vehicle and was helpful in the planning of further maintenance of my vehicle. I always appreciate this As always, Mike is well informed about my vehicle and was helpful in the planning of further maintenance of my vehicle. I always appreciate this dealership's personal service. More

Brand new van. Down for two weeks for parts. Took two visits and two days to decide we had to wait 10 days for a part. Problem takes away the rear gate on van. 380 miles on van. Took two visits and two days to decide we had to wait 10 days for a part. Problem takes away the rear gate on van. 380 miles on van. More