Moore Chrysler Jeep - Service Center

The best Dealership service I have ever experienced For starters I called Moore dealership to schedule recall service and someone answered the phone after 2 rings. Unlike my experience with Auto Nation For starters I called Moore dealership to schedule recall service and someone answered the phone after 2 rings. Unlike my experience with Auto Nation where I called several times and left messages regarding my need and never received a return call. Again, the good folks at Moore were professional, courteous and responsive. I spoke with Josie and she scheduled and arranged to have my recall service performed that same week. Overall, I was very impressed with her and totally satisfied. She told me that Mike would handle my needs when I arrived for my appointment. Again, he was terrific! He explained what was needed told me when the work would be completed. From start to finish, my experience was flawless! I would recommend Moore Jeep service to anyone looking for quality and competent maintenance.. Based on my experience, I’ll return to Moore Jeep when it’s time to replace my 2014 Jeep Cherokee. More

Very easy Aaron was very attentive to my questions and honest about the time frame I was to wait, very friendly honest service. I would return if need be. Aaron was very attentive to my questions and honest about the time frame I was to wait, very friendly honest service. I would return if need be. More

Excellent. Kyle is great. Kyle was clear on what was happening. He followed up as the situation progressed. He advised on possible issues that weren't serious but may need atte Kyle was clear on what was happening. He followed up as the situation progressed. He advised on possible issues that weren't serious but may need attention in the future. Kyle and Moore did everything I'd expect from a quality dealership service department. Say what you doing then do what you said. What more could you want. More

Very friendly and helpful. Have been there twice and have been satisfied. Kyle has been very helpful and provided great customer service. Also was very satisfied with bwork done Have been there twice and have been satisfied. Kyle has been very helpful and provided great customer service. Also was very satisfied with bwork done on my vehicle. More

Great service The best Jeep dealership in the valley. Jake is professional and always delivers. Every interaction with everyone at the dealership is always g ple The best Jeep dealership in the valley. Jake is professional and always delivers. Every interaction with everyone at the dealership is always g pleasurable. Thanks again Jake for taking care of my Wife’s vehicle and thank Dustin as well for expediting the parts. Michael DiLello The Tango Corp More

Good service Quick resolution to a power window mechanical issue. Our service advisor did everything right the first time. Get the busiest service advice. Busy peo Quick resolution to a power window mechanical issue. Our service advisor did everything right the first time. Get the busiest service advice. Busy people get more done. More

Mike Harrington is the best Mike Harrington in service is tops in his field. Always takes great care of his customers and gets their cars in and out of the shop on time and comp Mike Harrington in service is tops in his field. Always takes great care of his customers and gets their cars in and out of the shop on time and completed right the first time. More

Diagnostics My Jeep was having the dash lights intermittently going off. The service advisor told me that it was the trailer brake wiring, after a tech looked it My Jeep was having the dash lights intermittently going off. The service advisor told me that it was the trailer brake wiring, after a tech looked it over. I did not have them fix it and took it to my neighbor who works on his own cars. Turns out that the problem was the ground wire was loose because the nut was laying on the floor and the bolt/stub? That it usually attaches to was missing. It had nothing to do with the trailer wiring. when they grabbed the trailer brake wiring was moved/grabbed, it bumped into the ground wire that was loose. The $75 I paid was charged for incorrect information. I would like a refund. Travis was very pleasant to work with. More

Quick turnaround - lost one of my tire air caps Received new vehicle without windshield fluid air in the tires or gas - brought the car in and Dustin the Service Director took good care of me Received new vehicle without windshield fluid air in the tires or gas - brought the car in and Dustin the Service Director took good care of me More

I didn’t get any spinach dip My check engine light was like an annoying ex - unwelcome and showing up at the worst time. Three times, to be exact. It was fixed promptly each time My check engine light was like an annoying ex - unwelcome and showing up at the worst time. Three times, to be exact. It was fixed promptly each time and I was kept informed during the process. The last time I was there my service advisor Kyle told me he had made spinach dip. I’m sure you have already guessed how that turned out. BS aside, I have been going to your dealership for a few years and have always been happy with the service. Thank you! More