Moore Chrysler Jeep - Service Center

Quick and easy but not comparable to other dealers Always quick and easy to get into but feel the service is subpar. As a dealership I am sad you don’t have a car wash and when I asked for a tire rotat Always quick and easy to get into but feel the service is subpar. As a dealership I am sad you don’t have a car wash and when I asked for a tire rotation it’s another $18 yet I’m already paying almost $80 for a service. I also asked to have my tires filled to get into my car and every tire is at a different pressure and still lower than it should be for recommended tire pressures. I love my Jeep but services are not my favorite. The staff is always kind though can’t name them for corporate short comings. More

Aaron was great The car was finished before the time it was promised. Aaron did a great job setting the expectations for my appointment. He even made sure I had a rid The car was finished before the time it was promised. Aaron did a great job setting the expectations for my appointment. He even made sure I had a ride back to the dealership to pick up my vehicle More

Great customer service Mike Harrington was fast, professional, kept me informed, gave me a price range estimate. My experience could only have been better if it was free. H Mike Harrington was fast, professional, kept me informed, gave me a price range estimate. My experience could only have been better if it was free. Haha. More

Oil change This was just for an oil change and tire rotation. Very fast, efficient and professional!! Wish I could remember my service guys name because he was This was just for an oil change and tire rotation. Very fast, efficient and professional!! Wish I could remember my service guys name because he was awesome!! More

Always pleased guy The service is the best. Jake service writer is the best..very honest and trustworthy. I bought my car at the dealership.and always hVe taken it to The service is the best. Jake service writer is the best..very honest and trustworthy. I bought my car at the dealership.and always hVe taken it to more for service.17 years now.always received quality service More

Wirst experience I’ve had at any dealership!! I had my car three days in for service and they did nothing. The car was running fine but just brought it in for the engine service light that was on. I had my car three days in for service and they did nothing. The car was running fine but just brought it in for the engine service light that was on. I wanted in on Wednesday never touch the car had to keep calling and texting to try to get them to look at the car and nothing was done told him I wanted to pick it up on I wanted in on Wednesday never touch the car had to keep calling and texting to try to get them to look at the car and nothing was done told him I wanted to pick it up on Friday! More

I had brought I took my Chrysler 2010 and because the check Yes I want to say that Mike Harrington did a good job on my car the other day he diagnosed the problem quickly and it was 6 to my satisfaction and I w Yes I want to say that Mike Harrington did a good job on my car the other day he diagnosed the problem quickly and it was 6 to my satisfaction and I would certainly be glad to take it back there any time to get it fixed thank you very much and Merry Christmas More

Great customer service! Michael Harrington goes above and beyond for his customers. We will always use Chrysler Moore and Jeep for all our automotive needs. Thank you very mu Michael Harrington goes above and beyond for his customers. We will always use Chrysler Moore and Jeep for all our automotive needs. Thank you very much! More

Great customer service I live about two miles from a Jeep dealership that lost my business due to poor customer service, the extra 8 mile drive to Moore Jeep is worth it to I live about two miles from a Jeep dealership that lost my business due to poor customer service, the extra 8 mile drive to Moore Jeep is worth it to me because they are customer service oriented and experts; they go up and beyond to ensure that my Jeep is serviced in a timely manner and that I am satisfied with their service. More

Travis Reagan I called in Thursday morning around 930am and spoke with Travis, I informed him my car kept getting stuck in park, and asked him how much it would be I called in Thursday morning around 930am and spoke with Travis, I informed him my car kept getting stuck in park, and asked him how much it would be to have them look at it. He told me not to worry about diagnostics, and that he would take care of me, fully implying that I would not have a fee for it. When i dropped off my car, Travis ran codes, and one for a brake switch popped up. I said, well that makes since, i cant get it out of park if the brake switch isnt working. He then told me, that that was not true. Seemed odd to me, but I am not a mechanic, so what do I know. Friday around noon, over 24 hours later. I had yet to hear from Travis, so I called in, when he came on the phone, he said, and I quote " if I had anything to tell you, I would have called. And since I havent called, I obviously do not have any information" i asked if he knew when i could find out, because, life is pretty much impossible with out a car, i drive for uber, which Travis knew, and i needed to work, or at least know when i would be able to work again. He said, " we are backed up, just like every other dealership, and as soon as my tech gets back to me, I'll get back to you" he made me feel bad for calling , just to check on my car. A few hours later, around 3pm, Travis called to inform me, it was the brake switch and would cost me $160.00 to fix, i had already researched the price, and found that the brake switch for my car costs $15.00 . I told him i couldnt afford such an up charge and was coming to get my car. He then informed me that I actually would have to pay for diagnostics, even though he had previously told me I wouldnt. When I arrived to pick up my car, Travis was no where to be seen, I paid the $75.53. Get in my car, just to find out the mechanic had broken the mounting collar, and my break lights were permanently stuck on, leaving me in a dangerous situation, where other drivers on the road can not tell if I am slowing down. I was not informed of this by Travis, or any other member of the moore Chrysler jeep team. My car is fixed now, a ten minute fix, really. No thanks to moore. I do not recommend going to them, especially if you are a woman. They will do anything to take advantage of you. And lie right to your face as they are doing it. Shame on you And shame on moore Chrysler jeep More