406 Reviews of Moore Chrysler Jeep - Service Center
Customer service Professional service the moment you arrive at customer service. Aaron explained everything that need repair and future maintenance. He was.very polite Professional service the moment you arrive at customer service. Aaron explained everything that need repair and future maintenance. He was.very polite and professional. He insured I received quick shuttle service that ensured my Jeep received the service needed. My Jeep could not received the service needed without the.shuttle service. It’s like Moore strives to ensure every customer receives the best customer service. The family owned businesses is great! Highly recommended anyone needing any type of service go to Moore Chrysler Jeep. Everyone at the service department was great! More
Service shifter and replace window washer holder Everything went great but they did not put any washer fluid in unit after they replaced it with the new one. I could not believe it. Everything went great but they did not put any washer fluid in unit after they replaced it with the new one. I could not believe it. More
Excellent service! Honestly, you’re always gonna get great service at a dealership, what sets this one apart from the rest is the service technician I use, Jake. Jake h Honestly, you’re always gonna get great service at a dealership, what sets this one apart from the rest is the service technician I use, Jake. Jake has been the best service guy I’ve ever had. He’s always very friendly, honest, and in constant communication letting me know where my vehicle is at in the process. He always works super hard and I appreciate that. i highly recommend using Jake as your service technician. More
A jeep dealer that cares. After a deplorable purchase experience with AutoNation, I was forced to bring the jeep in for service for the anticipated recall on the weld. I did s After a deplorable purchase experience with AutoNation, I was forced to bring the jeep in for service for the anticipated recall on the weld. I did some research online and selected Moore and scheduled an appointment and reported there for the inspection. Aaron, my service advisor, greeted me promptly explained the situation and then told me about how long it would take to get this done. My expectation was that the jeep would be inspected and I would find the results later. However, much to my surprise, not only did they inspect the jeep, they cleared it from any further work on the weld. I had some general questions as far as jeep customer service is concerned based on my dealings with automation Auto nation, and Aaron provided that information as well. Thanks for a great experience. More
Great experience Kyle was very polite and helpful. He was considerate and understanding of my situation. Kyle is a uplifting and joyous person. I wish every experience Kyle was very polite and helpful. He was considerate and understanding of my situation. Kyle is a uplifting and joyous person. I wish every experience there was as swift and simple. More
Kyle was of great help. Everyone was so nice and informative. I was treated kindly. I felt they were very kind and went over and beyond. I will be back for more work when nee Everyone was so nice and informative. I was treated kindly. I felt they were very kind and went over and beyond. I will be back for more work when needed. More
Moore Chrysler Jeep awesome as always Moore Jeep is the ONLY place I'll buy any car from. Love the we entire team at the dealership. A+++ Wally is always my sales guy. Service shop is alw Moore Jeep is the ONLY place I'll buy any car from. Love the we entire team at the dealership. A+++ Wally is always my sales guy. Service shop is always top of the line in help, friendliness, and quality work. Was here for service this visit. However, while waiting, had pleasure of meeting other dealership employees & checked out a Wrangler, always fun and enjoyable at Moore Chrysler Jeep! More
Easy and efficient I took my car in for an issue with misfiring and even though I didn’t have an appointment Aaron helped me out right away. He made the process easy and I took my car in for an issue with misfiring and even though I didn’t have an appointment Aaron helped me out right away. He made the process easy and got my car fixed same day. More
Oil change Just in for oil change and Mike identified some other items that were at lifes end and saved me another trip to service. Thanks Mike. Just in for oil change and Mike identified some other items that were at lifes end and saved me another trip to service. Thanks Mike. More
Average The positive is that the dealership recognized the shocks went bad well before normal use and honored a warranty. The negative is that we made the app The positive is that the dealership recognized the shocks went bad well before normal use and honored a warranty. The negative is that we made the appointment well in advance to get the back shocks replaced but on the day of the appointment they only had one shock. Therefore we left the car for the weekend until they could finish on Monday. Then on Monday the service agent called to ask if they can replace the cabin filter. I said no and that I could replace that myself. I found out after my wife picked up the car that they replaced the cabin filter anyway which cost me more than $50. I am disappointed at this because that is a filter I can chang myself for less than $20. If it wasn't for the deal to get 4 replacement tires if we went to Moore for service then I would likely go somewhere else. More